The Hip Store Reviews

Name: The Hip Store
Rating: 1.32

1.3 Rating 47 Reviews

6 %

of reviewers recommend The Hip Store

Company Reviews

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1.3

Based on 47 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone

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The Hip Store 1 star review on 12th September 2022

Amreen

Anonymous

Anonymous // 01/01/2019

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“I’ve sent so many emails with a different person each time replying, obviously an outsourced platform that actually can’t do anything... all reply’s are avoiding and delaying any kind of resolve, 3 weeks still no refund with goods delivered back. It’s a complete scam, trading standards and the ombudsman need to get involved. Hopefully someone sees these reviews before they get involved with this sham of a company.”

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Posted 4 years ago

“Received wrong item and was my responsibility to return it and pay for shipping.”

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Posted 4 years ago

“Ordered on April 10th, estimated shipping time 14 to 30 days.... Tried to contact them several times. No answer. Finally got my items today July 24th. No belt on the shorts.”

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Posted 4 years ago

“Product was billed when ordered January 7, 2020 and after 4 weeks I reached out to company as I did not receive it and I wanted to cancel and receive a refund. 2 days later company advised back to me when I do finally receive it I can send it back to them in China for a refund....however, I was to pay for shipping. over the weekend, the Leveler did come....warped. This plastic piece of junk is 100% not usable and I will cut my losses rather than try to return to China as damaged goods. In the future I will not click on any of the Facebook ads as these vendors are NOT vetted except for unsuspecting consumers like me. And the reviews on their website are all 100% satisfied. Really? save your money”

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Posted 5 years ago

“Sent damaged products..which I returned. I asked via email if they could at least pay the posted as it was quite expensive. They still haven't replied to my email, this was months ago. And there Is no way of contacting them without calling there shop floor who were useless”

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Posted 5 years ago

“Cancelled my order due to not updating their stock online and as it bought from overseas, the bank charged twice for the exchange rate, ignored my emails and close the case. Maybe they should provide a helpline to confirm stock before letting people order.”

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Posted 6 years ago

“Bargain price in the sale, 66% off! Good delivery, quick with tracking.”

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Posted 7 years ago

The Hip Store is rated 1.3 based on 47 reviews