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The Koin Club Reviews

1.8 Rating 173 Reviews
E
Happiness Grade
E

Delivery - Slow

40.00%
Industry Average
The account holder has passed away but I'm am being forced to accept subscription delivery and forced to pay. This is I'm sure illegal and at best unfair
posted 1 month ago - Loraine Young
Ordered coins on a nxt day delivery at 4.99 and I am stillwaiting for tracking etc. Bad customer service If i could I'd be giving a minus 5 stars.
posted 6 months ago - Anonymous
they have big problem with delivery .
posted 9 months ago - STANISLAVS FILIPOVS
No problems with delivery. I was disappointed I hadn't checked if the coins were legitimate and legal tender in UK. It took a lot of digging to find out how to cancel a subscription I apparently had joined. They hide their direct debit?? I don't remember setting one up!! It was nameless. My advice, avoid this company
posted 1 year ago - Alison Sloan
I was promised (guaranteed) delivery within 5-7 days.
posted 2 years ago - Natasha
Well I have to keep contacting you about my order then about 2 weeks ago you told me it was out for delivery I'm not happy with your service feel like I'm being constantly lied to I would like my money refunded
posted 2 years ago - Wendy
Bad customer service, delivery never arrived, poor communication, still waiting for refund
posted 2 years ago - Anonymous
I bought a silver prof coin from this company and after numerous emails chasing the delivery, I received a packet with both ends open and my ordered item is lost. I highly suspected this company is a fraud as they only sent me an empty packet. Never buy from this company again.
posted 2 years ago - KAN CHI KIN
In 11.09.2022 I ordered some items from your site, order number: 160915, delivery method: next day delivery tracked(UK), in total of 76.92£ and until today 06.10.2022 I did not receive my item ordered. Nobody need to wait more then 25 day for an order. Do not buy from Coin Club, no Customer service by phone. I sent an email to cancel my order after 4 week, they wasn’t able to cancel my order, no refund yet.
posted 2 years ago - Gheorghe L Serban
Promised my delivery 3 to 5 days still waiting 2 weeks on with no email to confirm when I will receive what I've paid for.
posted 2 years ago - M