“
Ordered coins on a nxt day delivery at 4.99 and I am stillwaiting for tracking etc.
Bad customer service
If i could I'd be giving a minus 5 stars.
”
posted 2 months ago
- Anonymous
“
they have big problem with delivery .
”
posted 6 months ago
- STANISLAVS FILIPOVS
“
No problems with delivery. I was disappointed I hadn't checked if the coins were legitimate and legal tender in UK. It took a lot of digging to find out how to cancel a subscription I apparently had joined.
They hide their direct debit?? I don't remember setting one up!! It was nameless.
My advice, avoid this company
”
posted 1 year ago
- Alison Sloan
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I was promised (guaranteed) delivery within 5-7 days.
”
posted 2 years ago
- Natasha
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Well I have to keep contacting you about my order then about 2 weeks ago you told me it was out for delivery I'm not happy with your service feel like I'm being constantly lied to I would like my money refunded
”
posted 2 years ago
- Wendy
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Bad customer service, delivery never arrived, poor communication, still waiting for refund
”
posted 2 years ago
- Anonymous
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I bought a silver prof coin from this company and after numerous emails chasing the delivery, I received a packet with both ends open and my ordered item is lost. I highly suspected this company is a fraud as they only sent me an empty packet. Never buy from this company again.
”
posted 2 years ago
- KAN CHI KIN
“
In 11.09.2022 I ordered some items from your site, order number: 160915, delivery method: next day delivery tracked(UK), in total of 76.92£ and until today 06.10.2022 I did not receive my item ordered.
Nobody need to wait more then 25 day for an order.
Do not buy from Coin Club, no Customer service by phone.
I sent an email to cancel my order after 4 week, they wasn’t able to cancel my order, no refund yet.
”
posted 2 years ago
- Gheorghe L Serban
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Promised my delivery 3 to 5 days still waiting 2 weeks on with no email to confirm when I will receive what I've paid for.
”
posted 2 years ago
- M
“
Ordered Queen Eluzabeth coins
1 King Charles first day cover
And 1 £5 Platenium coin on 10/9/2002 now
20/9/2022 was told 3/5days Delivery took money straight away not even told have been dispatched sound dodgy will NOT be buying from here again or recommend them to anyone sound Fake
”
posted 2 years ago
- Anonymous