THEMAGIC5 Reviews

Name: THEMAGIC5
Address: 6123 Providen Glen Road, Charlotte
Rating: 4.89

4.9 Rating 7,902 Reviews

99 %

of reviewers recommend THEMAGIC5

4.9

Based on 7,902 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

About THEMAGIC5:

---OUR STORY---

TheMagic5 is a tribe of individuals sharing the love for a superior sports experience.

Whether TheMagic5 goggles will help you focus on your technique, or simply help enjoy the tranquility swimming can bring, you do deserve it – at least if you ask us.
TheMagic5 challenges the status quo, by custom fitting your swimming goggles to fit you and you only. Pushing technological boundaries, rethinking design and production process, we can create a unique pair of goggles for every single consumer. Most importantly of all, to ensure the best swimming experience for you!

---OUR MISSION---
You shouldn't feel you are wearing goggles.

Visit Website

Phone:

(980) 247-4838

Location:

6123 Providen Glen Road
Charlotte
28270

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THEMAGIC5 5 star review on 1st January 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once you buy a pair you will never buy a different make again. I love my Magic5 goggles. They fit my face perfectly and don't fog up.”

Helpful Report

Posted 9 months ago

“Fit really well without being tight, anti fogging working well so far.”

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Posted 9 months ago

“I initially bought a pair of Magic 5 goggles, but was left disappointed that they didn't fit perfectly. I adjusted straps and replaced nose pieces, but the goggles leaked and were uncomfortable. I contacted Magic 5 who then immediately replaced my goggles. The new ones are now brilliant.”

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Posted 9 months ago

“Omdat deze niet alleen 'blits' uitziet maar ook n og eens iop maat gemaakt is. De communicatie rondom dit product is top!”

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Posted 9 months ago

“Great goggles I like it”

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Posted 9 months ago

“Nice design, versatility”

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Posted 9 months ago

“Fits like a custom made goggle to your face 😎 If its leaking or not good it is a very easy process to ask for a new one and they send it for free and you do not have to send the not working properly / broken one back. Very glad I ordered one. I am a competitive swimmer and always swam with the known brands like Arena but after you put this goggle on you do not want anything else anymore. Same price but so much better quality.”

Helpful Report

Posted 9 months ago

“The original nose piece did not fit at all and I swapped to a smaller nose piece which helped a bit. Goggles begin to leak after about 10minutes and become painful. Been waiting over a week for feedback regarding a replacement with a few follow ups and no reply.”

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Posted 9 months ago

“Atrocious customer service and not following their own time commitment.”

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Posted 10 months ago

“🌟 I am incredibly grateful for the outstanding post-sale service provided by The Magic 5. Simply put, they are the best. Not only do they offer the most stylish goggles on the market, but they also prioritize quality above all else. When I received my first custom-made goggles, I fell more in love with them each day. However, during a long-distance race, I encountered the unfortunate situation of water leaking into the goggles. Without me even asking, The Magic 5 immediately took action. They requested a new scan and collected photos to ensure the perfect fit for my next pair of goggles. To my surprise and delight, they promptly sent me a new pair that fits flawlessly. I couldn't be more satisfied with a company that delivers such excellent service and truly makes a difference. Thank you, The Magic 5, for your dedication and commitment to customer satisfaction. You have earned a lifelong customer in me! 🌟 Mayra Santos 🧜🏻‍♀️”

THEMAGIC5 5 star review on 11th March 2024

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Posted 10 months ago

“Best swimming goggles I've ever use in my life.”

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Posted 10 months ago

“Dosn‘t leaking and clear view under the water😀.”

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Posted 10 months ago

“They fit perfectly, comfortable, good quality, my daughter won’t use any other”

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Posted 10 months ago

“Lovely fit”

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Posted 10 months ago

“Like the material, but sometimes it is not very good fit and has a lot of fog”

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Posted 10 months ago

“Game changer. Was worried about using them in indoor swimming pool as the special edition is a bit dark but underwater is magical. The fit is perfect. Thank you”

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Posted 10 months ago

“The fit-to-face feature, amazing design and colourways.”

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Posted 10 months ago

“Because Theo fit perfectly”

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Posted 10 months ago

“excellent fit”

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Posted 10 months ago

“Pure happiness”

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Posted 10 months ago

THEMAGIC5 is rated 4.9 based on 7,902 reviews