The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.92

4.9 Rating 1,510 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,510 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 5 years ago

“I am shocked to be even receiving the option to submit a review based on the advise we received. The lady we were dealing with gave us poor advice, she was clearly not very knowledgeable on Help to Buy and the costs involved when re-fixing our mortgage. She did not tell us where were upfront Fees and luckily for us after we read through the paperwork and realised this, if this hadn't been picked up she would have signed us up to a worse mortgage which overtime we would have been paying more than our existing one and we would have been about £700 out of pocket due to fees not being explained to us. Luckily for us after complaining our case was quickly picked up by the managing director who apologised for the lack of professionalism and advice we received. She helped us resolve the issue and offered a full refund. This was the most stressful experience we as a young couple have ever faced and I will never recommend their services.”

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Posted 5 years ago

“good communication, fast process and very helpful”

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Posted 5 years ago

“Paul Woodroffe was amazing, he supported me though the process explaining the different stages. I would definitely use again 👌”

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Posted 5 years ago

“Professional support from Elliott Murtagh!”

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Posted 5 years ago

“Georgiana Oliphant was very helpful, honest and quick to complete my mortgage application. I am very grateful for her help getting me into massive debt. lol. Jokes aside I will be using mortgage hut in the future and hopefully working with Georgiana and her team again.”

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Posted 5 years ago

“Paul and the team were incredibly helpful, thorough and attentive throughout the whole mortgage process. Cannot recommend them enough! Thanks again for everything!”

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Posted 5 years ago

“Fantastic service from beginning to end. Our mortgage advisor was extremely knowledgable and forthcoming with information and tips. Highly recommend their services.”

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Posted 5 years ago

“Mia at The Mortgage Hut went above and beyond to find the perfect solution for my needs. Couldn't recommend them more.”

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Posted 5 years ago

“From my very first phone call, the professionalism and knowledge of Nahid filled me with confidence.”

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Posted 5 years ago

“Had a lovely experience. Our advisor Elliott was brilliant and very patient with us. Being our first home we had no idea what we were doing. Would highly recommend to anyone.”

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Posted 5 years ago

“Chloe and Megan were both excellent. They were responsive, efficient, friendly and courteous. They coped with two changes of mind on our parts with a positive can do attitude. Chloe succeeded in obtaining a suitable mortgage offer where other well known brokers had failed and did so impressively quickly. We have been delighted with the service we have received. We would recommend the Mortgage Hut without reservation.”

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Posted 5 years ago

“Very knowledgeable and helpful - explained everything very clearly and then did exactly what they said they would when they said they would. Always available via phone or email. Made finding a mortgage really simple”

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Posted 5 years ago

“georgiana was very accomodating and helpful with the process of our application from start to finish, she kept us informed every step of the way and worked efficiently and most importantly found us a great deal! thank you”

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Posted 5 years ago

“The advice and support I received was exemplary. Thank you Nahid.”

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Posted 5 years ago

“Cannot put words into how happy with the help the mortgage hut provided me. Damien has been such amazing at getting me my mortgage and the best rate. Stuart has been great advice for my insurance. Jennifer helped a lot chasing up solicitor/agent to get the sale moving. Highly recommend the mortgage hut to help you out getting the property you have been dreaming for!!!”

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Posted 5 years ago

“Excellent service from Damien and the team.”

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Posted 5 years ago

“Got the mortgage we needed even though multiple brokers said we'd never get it based on my partners residential status etc. Georgiana Oliphant definitely knows whats she's doing, going back and challenging the bank multiple times too, making sure they had all the right info and made the necessary changes etc.”

Helpful Report

Posted 5 years ago

“When I got in touch with 'The Mortgage Hut' I didn't think it would even be possible for my husband and I to get a joint mortgage at this point in time due to several factors. The same day I sent a message I was contacted by Georgiana. She was confident and positive and gave me hope. Georgiana walked me through what she needed and what we needed to do to be successful. Georgiana successfully arranged a remortgage and residential mortgage for us . We really cannot thank her enough. If you are thinking of using 'The Mortgage hut' ask for Georgiana. She really does know her stuff and knows how to keep you calm and in the loop at every stage. Thanks Georgiana!”

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Posted 5 years ago

“Absolutely brilliant service! Don't have enough praise for these guys, they made the whole process be as good as it can be, they advised us on everything. Many thanks to Paul Woodroffe and Mark Robinson who stayed on top of the mortgage and insurances, but a huge thank you to the entire team who helped us get our new home. They were always there, informed, professional and friendly.”

Helpful Report

Posted 5 years ago

The Mortgage Hut is rated 4.9 based on 1,510 reviews