The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.92

4.9 Rating 1,508 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really appreciate all the help I’ve had from Kieren and Natasha. Both made the process so easy and simple and kept me in the loop the throughout which I was really grateful for! Highly recommend🙌🏼”

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Posted 6 months ago

“Very good communication and pleasant business relationship. Always kept in the loop.”

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Posted 6 months ago

“Natasha Strath was amazing to talk to and go through any problems I had. She was always there when I had any mortgage issues”

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Posted 6 months ago

“Fantastic service from the mortgage hut. Friendly and helpful throughout the process. Easy to reach and clearly explained every step of the process. Thank you for your help Elliott and team.”

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Posted 6 months ago

“Very good service, updated regularly throughout my process of applying for a mortgage”

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Posted 6 months ago

“Exceptional service. Our advisor went above and beyond to help us and we are very grateful. Would definitely recommend”

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Posted 6 months ago

“We faced significant issues with the mortgage broker recommended by our estate agent, leading to weeks of frustration. Seeking a better option, we found a broker experienced with self-employed individuals and business owners through a Google search. I contacted the Mortgage Hut and spoke with Kiran, who was immediately reassuring, pleasant, and helpful. Throughout the mortgage process, Kiran's work, communication, and diligence remained consistently reassuring. I highly recommend Kiran and her team and will certainly use her services again and recommend her to friends and family.”

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Posted 6 months ago

“Really pleased with the service received from Kieren and Natasha. We were worried about applying for mortgage as self employed/business owner and the complexity that comes with it. Kieren made the process smooth and simple for us which we are eternally grateful for. Natasha followed up with us once all the documents had been submitted. She was very approachable and efficient - all of our queries were responded to promptly. All in all great service, we will not hesitate to use The Mortgage Hut again when we need to remortgage or move again.”

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Posted 6 months ago

“Great customer service!”

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Posted 7 months ago

“Handled extremely well”

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Posted 7 months ago

“My partner and I were first time buyers with very little knowledge about mortgages or the process. We got in contact with David To and he’s been fantastic at helping us obtain our mortgage offer. It was easy to book an appointment and David was very helpful from the outset. He answered all of our questions (there were a lot!), he got in contact when he said he was going to and when he went on holiday he provided a colleague to contact in his absence which was a lovely touch. David has helped us secure the lowest rate and took the time to get to know our needs to help with affordability. Thank you David, for being so helpful (and patient) and we wouldn’t hesitate to come to you again in the future!”

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Posted 7 months ago

“Matt and Natasha have worked tirelessly on a mortgage offer for us. They have gone above and beyond. A credit to the company.”

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Posted 7 months ago

“Really helpful, always contactable and respond very quickly to questions and queries. Natasha and Kieren where especially helpful throughout this process.”

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Posted 7 months ago

“They were always keeping us on the loop with what was happening, keeping us well informed and respond appropriately and quickly to any questions asked”

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Posted 7 months ago

“Jack has been extremely helpful and made this process way less painful than I expected it to be. Everything has been sorted pretty quickly and I have an offer I am pleased with. I was a little apprehensive going into this process but it has been a pleasant surprise how helpful and efficient TMH have been and not dealing with lenders directly has been a joy! I have also dealt with Natasha and she has also been great. Thanks”

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Posted 7 months ago

“Billy was efficient, attentive and understanding. I had some historical adverse credit but he still got us the best high street rates. He was also proactive ensuring we benefited from the mini rates competition which saw not insignificant reduction between approval in principle to completion.”

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Posted 7 months ago

“Daniel was extremely helpful, so attentive, and spent a lot of time and effort reassuring us that we would be accepted for a mortgage! I had some worries going into it as I have a small debt and thought there's no way I'd get a mortgage - Daniel reassured me that as far as I'm making my payments every month (which I am) we were actually eligible for more than what we thought! He gave us some rates, answered all of my questions (and there were a lot!) with grace and helpfulness, I couldn't have asked for a better person to calm my nerves about it all. He makes buying a house feel like it's a walk in the park! Thank you Daniel, looking forward to working with you again soon.”

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Posted 7 months ago

“Helpful quick efficient friendly.”

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Posted 7 months ago

“Easy to use the mortgage hut . Friendly staff who worked hard to get us the deal we needed Thank you”

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Posted 8 months ago

“I can't praise David To at The Mortgage Hut enough for his exceptional professionalism and dedication. Despite facing three rejections, David remained relentlessly persistent, always keeping me in the loop and providing updates at every step of the process. His friendly demeanor and ease of communication made what could have been a stressful experience surprisingly manageable. David's commitment to his clients is truly commendable, and I would highly recommend him to anyone in need of mortgage services. Thank you, David, for your outstanding support and unwavering professionalism!”

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Posted 8 months ago

The Mortgage Hut is rated 4.9 based on 1,508 reviews