The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.92

4.9 Rating 1,510 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,510 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used TMH for many years. Perfect customer service, easy to understand, very helpful and informative. Always happy to help find you the best deal. Such a pleasure to deal with them.”

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Posted 2 years ago

“Kieren and Natasha have been very helpful in helping us get our first mortgage. Our circumstances were unique because we’re junior doctors from abroad and had a short uk residential history. The mortgage hut provides a very good service and our contact with the team began when we’re still enquiring about our options a year ago. They guided us about the correct avenue to pursue from then till the point we actually received our offer. They continued to guide us patiently despite us getting anxious about the process at times. We would definitely recommend their services to others. Their fees are reasonable and any costs are conveyed quite transparently.”

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Posted 2 years ago

“Very fast, responsive and friendly. A pleasure to deal with”

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Posted 2 years ago

“This must be the 5th time that we have used Jacky L from The Mortgage Hut. Each time she has given us good choices of products and made the process of remortgaging smooth. Jacky is not only professional but exceptionally helpful throughout the transition. We will have no hesitation on returning to her when our mortgage is next due for renewal”

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Posted 2 years ago

“Excellent advice, chasing lenders and making sure we were well informed and had the best options available to us. I can not speak highly enough about Jacky, she is an absolute credit to the mortgage hut.”

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Posted 2 years ago

“Fantastic staff, happy and courteous, well informed throughout the whole process. This is the third time that I have used The Mortgage Hut, and I will continue to for future applications, their service is second to none. Kiran, Andy and Becca Jupp all spot on, thankyou!”

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Posted 2 years ago

“Great service and staff”

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Posted 2 years ago

“Excellent service, quick responses and always to hand if I had a query.”

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Posted 2 years ago

“Right from the off, the service has been fantastic. From life cover, family protection, income protection and mortgage advice, they have been amazing. You are dealing with real people, who care and want what's best for you. We certainly felt well looked after, comfortable and a priority through the whole process. I couldn't recommend them more, we are based hundreds of miles away from Mortgage hut, but they are always there to help. Response times are amazing. I work in a family business and that is the feel that they gave me, I felt part of their team while we sorted everything we needed to move. Stress free. I would recommend to all. A huge thank you to Freddie, Becca and Ash.”

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Posted 2 years ago

“Keiren Dewey and Natasha Hill have been amazing with my recent mortgage application especially it my first ever sole mortgage they were patient with me and explained everything as we went through the process. Thanks guys xx”

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Posted 2 years ago

“Daniel Dawkins & Tiffany have been fantastic! Our first advisor elsewhere wasn’t able to help us. I called the mortgage hut and Dan reassured us he could help. Today we have our mortgage offer through and we are over the moon! The team have been brilliant, so supportive and kept us updated the whole way. I would highly recommend!”

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Posted 2 years ago

“It’s only 5 because of Nicola and Natasha, I had rocky 5 months (not all down to the mortgage hut) with someone who no longer works there, however Nicola and Natasha helped get it across the line, their communication and information and whatever they did behind the scenes to get everything sorted is something I am truly grateful for even something that seems small as in a phone call rather than email makes all the difference so 5 stars for them and Thankyou :)”

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Posted 2 years ago

“Fantastic team, highly recommended”

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Posted 2 years ago

“It was great to discuss our mortgage situation with Oliver who was very knowledgeable and provided great advice. Thank you”

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Posted 2 years ago

“I had an excellent advisor throughout the whole process! Jacky worked really hard to find me the best possible deal available. Everything was explained to me and there were no hidden costs for the service provided. Pre sale and post sale customer service has been exceptional. I would highly recommend this company and will be using them again.”

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Posted 2 years ago

“Very helpful and insightful. Oliver answered all my questions and provided excellent customer service.”

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Posted 2 years ago

“Excellent service could not of obtained mortgage offer without your support very professional and helpful quick response to all emails a special thanks to Lauren Anton Jake Hartington and Freddie Andrews”

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Posted 2 years ago

“I cannot recommend this company enough. The whole process was stress free thanks to the help of my wonderful advisors. Elliot & Andy were absolutely brilliant and always quick to reply, professional and kind. Billy dealt with my home insurance and he was also amazing throughout. I’d like to thank the whole team at the mortgage hut, buying my first home with them has been such a pleasant experience from start to finish. The customer service was 10/10, always a friendly voice on the other end of the phone! If you are considering getting a mortgage there is no better company than this one!”

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Posted 2 years ago

“Super friendly and professional team that was able to secure for us a wonderful mortgage to purchase our house when others failed. Thank you so much Andy, Lauren and Giacomo!”

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Posted 2 years ago

“Extremely helpful - answered all my quires/questions, insightful and very friendly.”

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Posted 2 years ago

The Mortgage Hut is rated 4.9 based on 1,510 reviews