The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.92

4.9 Rating 1,509 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reassured. Kept up to date. Happy with the experience. Would recommend”

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Posted 2 years ago

“Exemplary service - personal touch, highly recommended and I will be using the service to obtain a mortgage when the time is right. Greatly appreciated!”

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Posted 2 years ago

“Kieren and Natasha are a great team. First time buyer here and they couldn't have made it easier. Constant communication, easy to understand explanations and always extremely helpful with fast replies. Very happy customer and will definitely be using again for future mortgages. Thank you so much!!”

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Posted 2 years ago

“Oliver R was very helpful during our 1 hour call and I appreciated he took his time out on a weekend to talk me thorugh the process of getting a mortgage. Very thankful to him and looking forward to get over my mortgage. Good job,”

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Posted 2 years ago

“Very efficient, professional, friendly service.”

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Posted 2 years ago

“Oliver is the best mortgage broker in the world!”

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Posted 2 years ago

“I'm a first time buyer and had no clue where to start with mortgages. Jess and Lauren were really reassuring and helpful during this process.”

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Posted 2 years ago

“Mortgage Hut have been very helpful during our first Mortgage and remortgage. The regular communication meant we were kept abreast of what was going on.”

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Posted 2 years ago

“Very useful chat today with Kelly at the Mortgage Hut. Lots of good advice and options to consider regarding our home purchasing options.”

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Posted 2 years ago

“Amy and Nichola handled our case, they ensured we were always updated with any queries and were very prompt when responding to emails and calls. I honestly could not fault them and could not have asked for better mortgage brokers.”

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Posted 2 years ago

“Amy was very kind and helpful. She explained to me everything perfectly but also kept in touch with me to ensure that I am covered. I would definetaly continue with the mortgage hut if our circumstances were different.”

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Posted 2 years ago

“Incredible service. Did everything possible to help me out, went above and beyond and I cannot recommend them enough! Jennifer was amazing and cannot fault anything. Not a straightforward application request but she made sure she did everything to help us out.”

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Posted 2 years ago

“My Mortgage advisor, Jacky Lambert, was absolutely great from start to finish. My daughter and I had complex needs for a mortgage, and despite several setbacks over the course of a long period (which weren't under Jackys' control), she always let us know what our options were, kept us well informed and was able to arrive at a solution. She was also very patient with me as I'm not a very proficient computer literate. I would highly recommend her. The £999 broker fee is rather high, but if all the other advisors are up to Jackys' standard it represents good value!”

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Posted 2 years ago

“I found myself in a very stressful situation with a roof bill and not knowing which way to turn. I called The Mortgage Hut and after having my first telephone appointment with Kelly I immediately felt relieved that not only had I shared my predicament with someone that it was possible to get it sorted out. It has been a pleasure dealing with Kelly, a very professional and helpful advisor and would definitely recommend the Mortgage Hut.”

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Posted 2 years ago

“Managed to secure a mortgage offer during the height of the mini budget chaos. Jess and Lauren were both calm and efficient. Particular shout out for Lauren just for explaining things nicely and in a human and friendly way, answering all sorts of questions from me and keeping me updated throughout.”

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Posted 2 years ago

“For someone who's constantly looking in every corner to save some money (especially in these tough days of energy bills and inflation soaring), I'm so so happy that I decided to hire Kelly Ladlow at The Mortgage Hut. I knew her from her previous company, where it was massively recommended by a good friend of mine. Kelly has been incredibly helpful, while always explaining things with patience and detail for financial dummies like myself :-) Absolutely recommended if you don't want to toss and turn in bed while wondering if you've made the best call with your mortgage.”

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Posted 2 years ago

“Been a customer for several years, always very happy with the service. Experts in their field and always very responsive. Andy & Giac are great.”

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Posted 2 years ago

“Jacky was super helpful throughout, everything was explained and everyone we came into contact with went above and beyond to ensure we understood what was happening at each stage.”

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Posted 2 years ago

“We weren't exactly a simple case due to past credit issues. Like all brokers we'd spoken to, Kelly told us that it'd be no trouble at all, and that she could definitely help us find and secure a mortgage. Unlike all the other brokers we'd spoken to... Kelly and the team actually delivered! Today, after many years, we finally got the mortgage offer we'd been hoping for and the team at the mortgage hut have been in our corner throughout. We are very grateful, and would certainly recommend them to others.”

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Posted 2 years ago

“Have used TMH for many years. Perfect customer service, easy to understand, very helpful and informative. Always happy to help find you the best deal. Such a pleasure to deal with them.”

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Posted 2 years ago

The Mortgage Hut is rated 4.9 based on 1,509 reviews