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The Range Reviews

1.4 Rating 2,206 Reviews
E
Happiness Grade
E

Delivery - Slow

48.03%
Industry Average
I have been waiting over a week and still not been notified of a delivery date I think this company may be about to go into liquidation
posted 2 weeks ago - Anonymous
I tell myself everytime not to shop online with The Range. It has to be the worst home delivery shopping experience ever.. They love to take ya money but you try and speak to a human if you have a problem.. GOOD LUCK.. customer service is rubbish.. Never ever again TOO STRESSFUL
posted 1 month ago - Julie
I ordered a rug online on The Range site it gave me a delivery day so I waited on no package I went on the online chat they said there contact the carpet company then next day they said order as been dispatched and it's with the royal mail it's been 4 days still not received goods I'll never shop with them again poor service
posted 1 month ago - Pete
99 for delivery finally after 10 days it turned up i opened the box to fine a large arch shaped mirror which i did not order.
posted 2 months ago - Anonymous
Now 30th December still not heard a thing from The Range, and no idea who was supposed to make the delivery.
posted 3 months ago - Dave A
I have son many bad things to say so I'll summarise in bullet points: • the delivery company they used didn't follow their own protocol and left heavy 45kg boxes of furniture out side in the rain.
posted 4 months ago - Anonymous
I'm disabled the fireguard I bought for my frenchie was damaged no replacement amd refund sent to account unusable never buy online with this company they was not helpful atoll and passed me to other company's pointing the finger and finally my money was sent to my old bank account so I lost 50 pounds my fireguard and the delivery fee
posted 4 months ago - Adam
Do not use this company- absolute scammers. Paid for next day delivery but items never arrived. Cannot contact by phone.Bot chat is busy! Multiple requests to provide the same information online but no response. Do not use, they just take your money and then ignore you. Should be reported to trading standards.
posted 4 months ago - Anonymous
none existed so i couldnt cancel my order they saying reject it already on the delivery progress.
posted 4 months ago - Mrs MI K YANG
Evri delivery failed and 5 days later still no update all the companies involved The Range, Every and This is It Stores use automated Customer (no) Service impossible to speak to a real person either via email or phone.
posted 4 months ago - Martin Rivett