The Range Reviews

“ Had a delivery of an item bought as a gift for my wife birthday. ”

“ They will give you an 'expected date of delivery' with your order, you then have to wait for the dispatch email (from the supplier, who is sometimes third party) at this point you realise you are completely alone, in a waiting game of who knows how long, where The Range have taken your money, and there is no-one at The Range to contact. ”

“ Absolute dumpster fire of a company. Never buy from them. Had to cancel a large order (over £100) due to the incorrect delivery date being displayed and am still waiting for a refund after almost 2 months and literally hundreds of emails back and forth with customer service representatives repeating the same useless information. Never, never buy from them! ”

“ I brought some good from The Range ,I was quotes thirty pounds for delivery . ”

“ Ordered garden furniture on 7/7 received an order number but no delivery date, emailed them Several times with no response, been on live chat too but no response apart from automated reply. Phone number no longer exists either ! Absolutely appalling! Never use them again ”

“ Why would I payed £25 delivery if I could collected myself well long story short no refund now have wait guys to pick up damaged wardrobe then go back again to eventually get refund why didn't they just say that in first place would saved my diesel money also hubby took day off work for delivery so wasted day and still No wardrobes . ”

“ Ordered rattern set, with firepit. Delivery was ok. However parts very poor quality, lots of snags on cushions, staples showing, rattern bulging. Sent email, tried chat very difficult to get hold off. I have had a reply, explained everything sent pics, have been asked to send again, and explain issues. They just don't understand that when you pay for something, you don't expect substandard quality. ”

“ I was only advised the same morning of delivery. ”

“ A week later the delivery was there without any notice from Email or phone, was left at the lawn without any notice, so i was shocked to see 2 big boxes left next to the door when i back home, not sure how many hours they have been left outside. ”

“ I don't usually write reviews but this had to be done, I'm so disgusted by the state of the mattress I ordered online, it arrived yesterday after waiting 10 days with black mold all down one side, I cannot believe someone actually loaded this onto a van for delivery and thought it was ok , its a health hazard, I'm really shocked to be honest, delivery drivers had to take it away so I was left without a mattress, you should be ashamed of yourself sending goods like this to customers , avoid people, I will never shop online here again !!!! ”