The Range Reviews

“ Now 30th December still not heard a thing from The Range, and no idea who was supposed to make the delivery. ”

“ I have son many bad things to say so I'll summarise in bullet points: • the delivery company they used didn't follow their own protocol and left heavy 45kg boxes of furniture out side in the rain. ”

“ I'm disabled the fireguard I bought for my frenchie was damaged no replacement amd refund sent to account unusable never buy online with this company they was not helpful atoll and passed me to other company's pointing the finger and finally my money was sent to my old bank account so I lost 50 pounds my fireguard and the delivery fee ”

“ Do not use this company- absolute scammers. Paid for next day delivery but items never arrived. Cannot contact by phone.Bot chat is busy! Multiple requests to provide the same information online but no response. Do not use, they just take your money and then ignore you. Should be reported to trading standards. ”

“ none existed so i couldnt cancel my order they saying reject it already on the delivery progress. ”

“ Evri delivery failed and 5 days later still no update all the companies involved The Range, Every and This is It Stores use automated Customer (no) Service impossible to speak to a real person either via email or phone. ”

“ Awful customer service. I am still waiting on a delivery. No information or contact. Live chat wasn't at all helpful. I whats app'd. Not even been read and no reply. I honestly don't know if I will even receive the unit I ordered as the customer service is so rubbish ”

“ Very, very poor customer service! I am trying to return an online order within the 14 day time framewhich requires authorisation however despite many, many emails all I have received to date is a reply saying the matter is in hand & the 14 days from delivery date expires to tomorrow. ”

“ After more 10 emails back and forth and delay in delivery I had to pay additional £12 to have the item finally delivered on Saturday 30th of November. ”

“ I ordered paint from The Range, I paid extra money for next day delivery, on the day of the order I received an email from DHL, saying the delivery would be 3 days. ”