The Range Reviews

“ This company is terrible. Only part of my order arrived. They don't have a customer service phone number. They don't respond on CHAT and they use a stupid robot on WHATSAPP. I just can't get any sense from them. ”

“ NEVER buy on line from them, they have the worst customer service I have ever come across. ”

“ Don't even deserve one star terrible service, rude staff, false pricing Such a shame I will never use this once great shop again ”

“ I tell myself everytime not to shop online with The Range. It has to be the worst home delivery shopping experience ever.. They love to take ya money but you try and speak to a human if you have a problem.. GOOD LUCK.. customer service is rubbish.. Never ever again TOO STRESSFUL ”

“ Ordered a table and chairs and turned up damaged and bits missing… I know just want a refund and for to to be collected. Your customer service on live chat is down right rude. ”

“ Waiting on my refund since December. Customer service fob me off all the time. Time to contact trading standards/citizens advice 0 star rating ”

“ Ordered an armchair on the 29th January it arrived but an armrest was missing still waiting on the missing armrest 36 days later !! Customer service appalling couldn't care less keep changing the wait time for missing armrest to be delivered first and last time I ever order from them have advised family and friends to avoid at all costs ”

“ Never sent the order and it was a birthday present,still waiting for refund , customer service didn't help with the outcome I wanted of the actual item ”

“ I ordered a rug online on The Range site it gave me a delivery day so I waited on no package I went on the online chat they said there contact the carpet company then next day they said order as been dispatched and it's with the royal mail it's been 4 days still not received goods I'll never shop with them again poor service ”

“ love the shop but service is rubbish trying to send faulty trolly and now given up, going round in circles, send messages and get no wear ”