The Range Reviews

“ The Range CUSTOMER NOCARE SERVICE This is the first & last time I will be buying anything online from The Range. ”

“ The customer service lady who we had originally spoken with and who was slightly passive aggressive first time around didn’t seem overjoyed with our return. ”

“ Customer service is shocking. ”

“ Customer service, what customer service. ”

“ Terrible service. I tried to make a complaint after a bad experience and no one ever gets back to me.. ill never buy from The Range again ”

“ Would not recommend the online service, and after the appalling service from the live chat i will not be using The Range full stop. ”

“ I placed order online, baubles that were in the sale at half price, they took the full price payment. Have messaged several times and getting no response. Absolute rip off company, worst customer service I have ever experienced, or should I say there is no customer service!! Please do not order anything online from them as if you have a problem it will NOT get resolved!! You’ve been warned! I’d give zero stars if I could! ”

“ You need to sort your staff out and learn the law, 3 adults went to the till, 2 monster energy and one Prime HYDRATION (the coconut water not the energy drink) member of staff questioned if it was for one of the children, it was since we've bought them multiple times from another range store and other shops, he refused service claiming it is age restricted, it is not an age restricted product, his attitude towards customers was rude, provocative and unprofessional which lead to a heated argument, after I left the store with my children he proceeded to follow me out and continue the argument thus abandoning his till, followed by 2 other unprofessional members of staff that need to learn the law. ”

“ Appalling service at all levels. ”

“ If I could give your customer service 0 starts I would. ”