Nerivio Reviews

Name: Nerivio
Rating: 3.84

3.8 Rating 1,696 Reviews

67 %

of reviewers recommend Nerivio

Company Reviews

Metrics

3.8

Based on 1,696 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Nerivio 5 star review on 12th October 2024

Beckie B

Anonymous

Anonymous // 01/01/2019

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English

“Nerivio intensified my migraines and did not work for me, just made things worse. I am working with my neurologist with new preventive medications that are working. Please do not continue to contact me. I have informed the pharmacy that I will not be renewing prescriptions. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We are sorry to hear that Nerivio has not met your needs.

Posted 2 years ago

“I haven’t been able to connect my device.”

Helpful Report

Posted 2 years ago

We are sorry to hear that you have been having difficulties connecting your Nerivio Device. Please call Nerivio customer support at 937-637-4846 and we will assist you. In the meantime, here are some steps you can try to resolve the connectivity issue. Please do not skip any steps. 1. Turn your phone off, turn your phone back on. 2. Turn Bluetooth off and back on again in the settings menu. Do not try to pair the device from the Bluetooth menu. 3. Place the device next to the phone on a table. (If the device is on your arm please remove when connecting.) 4. Turn on the device by pushing the power button (green light will flash). 5. Open the Nerivio App on your phone. 6. Wait 10 seconds to see if the device automatically pairs. -If your device is paired, you will see that a green “start” icon appears in the center of the treatment screen: you are connected and ready to treat! -If the device does not pair on its own, please go to step 7. 7. Press the “Connect Nerivio” button at the bottom of your treatment screen. - Device should pair, you will see a green “start” icon appears in the center of the treatment screen, you are connected and ready to treat! -You may also choose to connect your device through the “more” menu> Choose “Nerivio Device” >Then “Connect a new Nerivio Device”. -Follow the prompts and you are ready to treat!

Posted 2 years ago

“Nerivio has given me my life back. I no longer have the dependency to take more pills for my headache. I now know that once a migraine starts, I can put Nerivio on, and i’ll be migraine free in 40 minutes”

Helpful Report

Posted 2 years ago

Thanks for sharing with us! If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“Very helpful”

Helpful Report

Posted 2 years ago

Thank you for the review! If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“After 25 years of migraines, this works wonderfully.”

Helpful Report

Posted 2 years ago

That is wonderful! We love hearing that our users are getting relief. If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“Finally a non-invasive, non-medication treatment that actually helps! I love that I can bring it anywhere just in case. Although it doesn’t completely get rid on my migraines, it halts them and reduces the pain so I feel much better and am on the way back to normal.”

Helpful Report

Posted 2 years ago

We are so happy to hear of your success with Nerivio! If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“I was mid- treatment for the first time when I lost connectivity. I have tried many times to reconnect the divide to thev app but cannot connect.”

Helpful Report

Posted 2 years ago

Thank you for letting us know. It appears that you are in contact with our Customer Support Team currently. If you have any questions, please call us at Nerivio Cares Customer Support M-F 8am-8pm EST.

Posted 2 years ago

“At times it does help to ease a migraine, but sometimes catching it within the first hour can be difficult because sometimes I may wake up with a migraine that still may have been on going since previously or may just wake up with one”

Helpful Report

Posted 2 years ago

Thank you for your review! We will email you some tips on how to get the most-effective treatment from your Nerivio Device. We hope this will help you! If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“It is ineffective for my migraine.”

Helpful Report

Posted 2 years ago

Thank you for letting us know how Nerivio has been working for you. We will email you some tips on how to get the most-effective treatment from your Nerivio Device. We hope this will help you! If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“It’s a different new way to treat my migraines. So far it’s helping.”

Helpful Report

Posted 2 years ago

That's great! So glad Nerivio is helping you. We will email you some tips on how to get the most-effective treatment from your Nerivio Device. We hope this will help you! If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“It’s very helpful, helps me to relax and fall asleep”

Helpful Report

Posted 2 years ago

We love that you are able to get rest and relief! Thank you for your review. If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“After using the device several times, I am very pleased. I have found that alternating arms seems to work best for me. Using it in conjunction with CGRP meds has been inconclusive thus far.”

Helpful Report

Posted 2 years ago

Please let us know how Nerivio continues to work for you. If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“It hasn’t been effective for me unfortunately”

Helpful Report

Posted 2 years ago

We are sorry to hear that Neriivo hasn't been helping you. We will email you some tips on how to get the most-effective treatment from your Nerivio Device. We hope this will help you! If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“Unfortunately I have not been able to use it within the recommended time frame because I've been away from home when it's clear that I'm beginning one. I have sinus migraines so also I have symptoms every day! With no end and no beginning it's tough to know when to use it. Also with sinus migraines the questions asked for daily diary or after treatment aren't very relevant. Maybe they need to be updated.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. If you have any specific examples of symptoms that are relevant to sinus migraine, please email them to us. We would be happy to forward them to our Research and Development team. We appreciate user feedback in order to make updates to our app. If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“There is no noticeable effect for me.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We understand your concerns, and will share this with our Research and Development team. If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“The one day I was able to catch my migraine just starting, it helped greatly. Took it away for the most part. It’s hard when I can’t catch them in the beginning to find relief.”

Helpful Report

Posted 2 years ago

Thank you for letting us know. Nerivio can be used to treat your migraines at any time. However, our clinical data show that Nerivio is more effective when used right when the symptoms start, therefore it is recommended to start treatments with Nerivio within 60 minutes of migraine headache or aura onset. Nerivio can also be used for additional treatment sessions if the headache is not relieved or if it reoccurs. Please consult with your doctor for further instructions on use. If you have any other questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“Nerivio helps relax me during an attack. It has helped when used within an hour of migraine. If used after an hour it still has positive benefits.”

Helpful Report

Posted 2 years ago

It is good to hear that Nerivio is providing you with positive benefits. If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“it helps when i have pressure in my head”

Helpful Report

Posted 2 years ago

Thank you for sharing! We love that Nerivio is helpful to you! If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“Well I was able to use it 2 times and then it won't connect. I need help Having problems again after fixing the problem above”

Helpful Report

Posted 2 years ago

We are sorry to hear you are having difficulties with your device. We would love to help you. Please call us at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

“I’m not sure if it helps or not .”

Helpful Report

Posted 2 years ago

Keep us posted with an update. We will email you some tips on how to get the most-effective treatment from your Nerivio Device. We hope this will help you! If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Posted 2 years ago

Nerivio is rated 3.8 based on 1,696 reviews