Name: Nerivio
Rating: 3.83

“Very bad after sale service”

Posted 1 day ago

“This thing is too damn hard to put on it hasn’t done hardly anything with my headaches. And it also too hard to put on. So I quit using him then I get mad and destroy destroyed. The one I have on trying to get on my arm.”

Helpful Report

Posted 2 weeks ago

Hi, Eugene. We're sorry to hear you're having a problem with putting on your Nerivio but are happy to help. Someone from our team will reach out to you to provide assistance. Otherwise, feel free to contact Nerivio Cares customer service (📩 support@nerivio.com / 📞1-866-637-4846 M-F 8am-8pm ET) at a time that is convenient for you.

Posted 1 week ago

“I have taken 12 sessions of Nerivio out of total 18 sessions! It has not worked for me at all! The frequency and intensity both have increased and Nerivio is not helping at all!”

Helpful Report

Posted 4 weeks ago

Hi, Jasmine. Thank you for letting us know Nerivio has not worked for you yet. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to continue with Nerivio, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.

Posted 3 weeks ago

“It has not helped at all...my migraines and managed with supplements...my constant symptom is neck pain and 3x of arthritis”

Helpful Report

Posted 1 month ago

We're sorry to hear you have not experienced relief of your migraine after using Nerivio but encourage you to complete a few more sessions to see if it will work for you. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective accute treatment and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach and feel free to contact Nerivio Cares customer support if you need assistance with your REN wearable (📩 support@nerivio.com / 📞 866-637-4846).

Posted 1 month ago

“Ich habe das nerivio Gerät um Test bestellt. Ich habe chronische Migräne und mir eine noninvasive und nicht medikamentöse Behandlung in der Akutsituation erhofft. Nach 8 Anwendungen eher ernüchternd. Bisher hat es nicht funktioniert, dass sich die Migräne nicht weiter aufbaut. Sehr schade. Wäre schön gewesen.”

Helpful Report

Posted 1 month ago

Hi, Natalie. Thank you for letting us know Nerivio has not worked for yet. We understand migraine affects everyone differently, and each migraine toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Germany customer support (📩 kontakt@nerivio.de/ 📞 0800 589 26 38) is available to help you get the most effective treatment. We recommend that you consult with your healthcare provider if you have questions about your treatment approach.

Posted 1 month ago

“Didn't work for me”

Helpful Report

Posted 1 month ago

Thanks for letting us know, Rickey. We're sorry to hear you have not experienced relief of your migraine after using Nerivio but encourage you to complete a few more sessions to see if it will work for you. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective accute treatment and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach and feel free to contact Nerivio Cares customer support if you need assistance with your REN wearable (📩 support@nerivio.com / 📞 866-637-4846).

Posted 1 month ago

“This device is not at all useful and it is not impacting positively even 1%. This device is not helping in reduction of even mild pain”

Helpful Report

Posted 1 month ago

Hi, Chander. We are sorry to hear that you did not experience relief of your migraine after using Nerivio. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective acute treatment (preferably within 60 minutes of the start of your migraine attack) and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach. Feel free to contact Nerivio India Customer Support if you need assistance with your REN wearable (📩 neriviodrl@porteamedical.com / 📞 1800-123-2360).

Posted 1 month ago

“I have not felt a noticeable change with a treatment yet. After each use my arm feels as if I have a Charlie hourse.”

Helpful Report

Posted 2 months ago

“It does not seem to help...40 frequency should provide some relief.”

Helpful Report

Posted 2 months ago

Hi, we are sorry to hear that you have not experienced relief of your migraine after using Nerivio and encourage you to complete a few more sessions to see if it will work for you. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective accute treatment and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach and feel free contact Nerivio Cares customer support if you need assistance with your REN wearable (📩 support@nerivio.com / 📞 866-637-4846).

Posted 2 months ago

“I am using this Device since Nov 2024 but didn't observed any significant improvement in the frequency of Migrane attack. Even didn't get temporary relief when I use this device during migraine.”

Helpful Report

Posted 2 months ago

We are sorry to hear that you did not experience relief of your migraine after using Nerivio, Atil. You can try using Nerivio a couple more times to see if it will work for you. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective accute treatment and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach and feel free contact Nerivio Cares customer support if you need assistance with your REN wearable (📩 support@nerivio.com / 📞 866-637-4846).

Posted 2 months ago

“Your product does not work. I reread the instructions and so did my team. I will use for at least 30 days.”

Helpful Report

Posted 3 months ago

“So far absolutely no improvement”

Helpful Report

Posted 3 months ago

Hi, Katharina. We are sorry to hear that you have not yet experienced relief with Nerivio. You can try using Nerivio a couple more times to see if it will work for you. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective accute treatment and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach.

Posted 3 months ago

“No effect or change to my migraines”

Helpful Report

Posted 4 months ago

Aubrey, we are sorry to hear that you did not experience relief of your migraine after using Nerivio. You can try using Nerivio a couple more times to see if it will work for you. It is important to follow some key tips: 1. Start treatment early: As with all acute migraine treatments, treating early is key to success and improved efficacy. 2. Set an intensity that is strong but comfortable: Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment: For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach. For assistance with your Nerivio, send us a DM or contact Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846). One of our Nerivio Cares representatives will be able to help you get the most effective treatment with your REN wearable.

Posted 4 months ago

“Only two treatments in, but it disconnects from the app even though inches away and some videos don’t play properly A month in, this device is showing no effect at all as a preventative and on several days I have developed a migraine after using it….. I’m n the UK and have had no response from the help contact in response to my queries and am wondering why?”

Helpful Report

Posted 4 months ago

Thanks for letting us know. Always make sure you have the latest version of the Nerivio app, and if this issue continues, follow the below steps to troubleshoot this problem: 1. Turn your phone off and back on. 2. Turn Bluetooth off and back on again in the settings menu. Do not try to pair the device from the Bluetooth menu. 3. Place the device next to the phone on a table. (If the device is on your arm please remove it when connecting.) 4. Turn on the device by pushing the power button (green light will flash). 5. Open the Nerivio App on your phone. 6. Press the “Connect Nerivio” button. 7. Wait 10 seconds to see if the device automatically pairs or prompts you to pair for the first time. If this does not work, please contact Nerivio Cares at 937-637-4846 for further assistance.📞

Posted 4 months ago

“I do not feel this has worked for me so far for any of my migraines . Your customer service is -1000 out of 10. They leave you waiting for answers forever in the chat or never come back and answer your question at all that they started to answer. I'm still waiting on help.”

Helpful Report

Posted 4 months ago

Katie, we are sorry to hear that you did not experience relief of your migraine after using Nerivio. You can try using Nerivio a couple more times to see if it will work for you. It is important to follow some key tips: 1. Start treatment early: As with all acute migraine treatments, treating early is key to success and improved efficacy. 2. Set an intensity that is strong but comfortable: Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment: For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach. For assistance with your Nerivio, send us a DM or contact Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846). One of our Nerivio Cares representatives will be able to help you get the most effective treatment with your REN wearable.

Posted 4 months ago

“I am very disappointed. The amount of money I spend on something that didn't work even once. Gives me a migraine.”

Helpful Report

Posted 4 months ago

Thank you for this feedback, Gerda. We are sorry that you have not experienced relief of your migraine after using Nerivio. You can try using Nerivio a couple more times to see if it will work for you. Our South Africa distributor, Dr. Reddy’s Laboratories, can also provide assistance to help you get the most effective treatment with your Nerivio REN wearable (📩support@nerivio.co.za / 📞018 011 5205). At this time, Nerivio is not covered by insurance in South Africa, but we hope that may change in the future. If you have any further questions, we’re here to help!

Posted 4 months ago

“Estoy igual que estaba”

Helpful Report

Posted 4 months ago

Thanks for taking the time to write a review, Carmen. We are sorry to hear that you have not experienced relief of your migraine after using Nerivio. You can try using Nerivio a couple more times to see if it will work for you. For assistance with your Nerivio REN wearable, you are welcome to contact Nerivio Spain customer support: soportepacientes@nerivio.es (email 📩) or 93-355-49-16 (phone📞). Please consult with your healthcare provider if you have questions about your treatment approach.

Posted 4 months ago

“I don't really see it working, it is possible maybe it helps tiny but I don't hv confident when I use it that my migraine will go away”

Helpful Report

Posted 4 months ago

We are sorry to hear that you have not experienced relief of your migraine after using Nerivio. You can try using Nerivio a couple more times to see if it will work for you. It is important to follow some key tips: 1. Start treatment early: As with all acute migraine treatments, treating early is key to success and improved efficacy. 2. Set an intensity that is strong but comfortable: Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment: For effective results, complete the full 45-minute treatment. Please consult with your healthcare provider if you have questions about your treatment approach. For assistance, send us a DM or contact Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846). One of our Nerivio Cares representatives will be able to help you get the most effective treatment with your device.

Posted 4 months ago

“No effect Just Placebo to the patient”

Helpful Report

Posted 4 months ago

We are sorry to hear that you have not experienced relief of your migraine after using Nerivio, Drpranay. You can try using Nerivio a couple more times to see if it will work for you, as Nerivio was shown to be significantly more effective when compared with a placebo (inactive) treatment in the treatment of migraine. Also, Nerivio India customer support is available to help you get the most effective treatment with your Nerivio REN wearable: 📩 neriviodrl@porteamedical.com / 📞1800-123-2360. We hope you find relief soon.

Posted 4 months ago

“Making migraines more intense and more severe.”

Helpful Report

Posted 5 months ago

Hi Gary, Thanks for your feedback. Nerivio leads to pain relief in 2 out of 3 people with migraine (67%) and to pain freedom in more than 1 out of 3 (37%). As in all treatments for migraine, not everyone benefits from Nerivio. In such cases, the migraine attack itself may continue and even worsen with time, which is the natural progress of untreated migraine attacks. In other words, worsening of an attack may result from the patient not being responsive to the treatment, not considered a side effect from the treatment itself. If you would like to speak with our Support Team to review any tips for best usage, please give us a call at (937) 637-4846 M-F 8 am-8 pm ET or by emailing us at support@nerivio.com.

Posted 5 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Nerivio Reviews