The Recycling Factory Reviews

Name: The Recycling Factory
Rating: 1.13

1.1 Rating 84 Reviews

4 %

of reviewers recommend The Recycling Factory

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1.1

Based on 84 reviews

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Delivery Methods	Postal Service
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Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

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“Bought pillows that were next to flat when they got to me. Asked for a refund and was told sorry that is how they are supposed to be. Apparently I didn’t read the FINE PRINT!”

Helpful Report

Posted 3 months ago

“Terrible customer service and clothes quality. Mis-sized. When I attempted to contact company for return, back and forth stalling. Asked me to send in, all payment info, order info, and pictures of pant measurements. Really…. Scammers. Don’t order from this place!”

Helpful Report

Posted 3 months ago

“Nobody responded to the return and refund for the product. I emailed them twice. I will submit a better business bureau complaint and put it on social media.”

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Posted 3 months ago

“The M shirt that I purchased is about two sizes too big. It looked great in the ad, but hangs on me like a bag. I failed to read the reviews before I ordered it, but having read them now I see that asking for an exchange for size would be nothing but an exercise in frustration. Money wasted.”

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Posted 3 months ago

“Not even close….. ordered two pairs of sandals and they didn’t fit and are flimsy and poor quality. They offered 10% refund, best they could do and asked me how I like “that”. Never again and I hope someone reads these reviews before they bite. 🙄”

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Posted 3 months ago

“The company sells a vacuum that does not work Then won’t give your money back by just returning the crappy oroduct”

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Posted 3 months ago

“Cheapie white t shirt but had a beautiful ad on instagram. Cannot figure out how to return. Lesson learned. Scam”

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Posted 3 months ago

“DO NOT...DO NOT PURCHASE ANYTHING FROM THESE SCAMMERS. THEY MISREPRESENTED SANDALS I PURCHASED...ADVERTISED AS ORTHOPEDIC WITH ARCH SUPPORT. COMPLETE LIES. ALSO, CLAIM THEY WERE MADE OF LEATHER, NOPE NOT EVEN CLOSE. THEY WILL NOT LET YOUR RETURN ITEMS. PLEASE SAVE YOUR MONEY. I HAVE REPORTED THEM TO BBB AND TO DISCOVER CARD SO OTHER PEOPLE WILL NOT BE RIPPED OFF!!!!!!!!!!!”

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Posted 4 months ago

“Ordered a pair of glasses for seniors to see near and far. You can see near, but definitely not far. They don’t live up to what they are advertised to do. Very disappointed.”

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Posted 4 months ago

“This company is the worst. I purchased two pairs of sandals for $64. They were the wrong size and nothing like what was advertised. They looked like the type you buy from a pharmacy for $10. When they wouldn’t return them I asked that they send me the original ad from Facebook and the wouldn’t. Classic bait and switch! Totally illegal. Don’t buy anything from this company.”

Helpful Report

Posted 4 months ago

“Trying to reach them by phone but no answer and can’t leave my message or phone number as mailbox is always full!! I want to return my pillow as it is cheaply made and way overpriced and I need address to return it and hopefully I will get my money back as I just received it last week and it made my neck worse!!! Please email me a return label!!”

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Posted 4 months ago

“If I could rate it less than 1, I could. Bought a neck pillow from them from a Facebook ad and had headaches every night and wouldn't allow me to return.”

Helpful Report

Posted 4 months ago

“Worst company ever. Bought the 3 pair of sandals, thought it was $30+ but got charged $94. Will not take return even though they do not fit, they asked for pictures and measurements but still would not accept the return because there were no obvious defects. Offered a 10% return after I complained. I will never buy from them again, BIG SCAM”

Helpful Report

Posted 4 months ago

“This is the worst company ever wished I would have never ordered from them!! BEWARE THEY ARE A SCAM COMPANY....”

Helpful Report

Posted 4 months ago

“Company is a scam. Quality is not as it looks and described Item did not fit proper and they are refusing to return for refund. Keep asking for pictures of tags and shirt for whatever reason. They just want to take your money. Horrible horrible people”

Helpful Report

Posted 4 months ago

“the product you are selling are poorly made and very cheap, certainly not worth the money I paid for jean shorts. poor quality. I would like to return and get refund.”

Helpful Report

Posted 4 months ago

“Ordered a swimsuit and it is clearly designed and sized for a tiny Asian market… no way to get a refund !! $50.00 into the wind… do not buy from this company under any circumstances !!”

Helpful Report

Posted 4 months ago

“Bought a dress XL and it was at least 2 sizes too small, very thin and flimsy. Contacted them to exchange for a larger size. They asked for a pic of the label and my bust size. I responded with the info and they got back to me that the size was correct and they couldn't exchange it. After citing how ridiculous that was, the offered a 10% refund! This company is in business to rip people off! Do not buy from them!!! They got me for $46!!!”

Helpful Report

Posted 4 months ago

“This company is the absolute WORST. Their customer service is Awful. I ordered a pair of sandals that were supposed to be size 8. They fit more like a 6 and 1/2 to a 7. They asked me to pictures and then when I did, they said "we sent you the right size". I replied that the sizes are off and they don't fit me and asked if I could send them back and get the correct size. They wouldn't even do an exchange let alone a refund. THE WORST!!”

Helpful Report

Posted 4 months ago

“This company is horrible. I ordered a car vac from them. It did not work. I asked them to return or replace and they told me they have a 14 day refund policy and I was on day 15 so they would not refund. I went to PayPal to contest it in hopes of getting a refund. They told PayPal they tried contacting me multiple times with no response. Huge lie. Don’t waste your time or money with this place. They are crooks.”

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Posted 4 months ago

The Recycling Factory is rated 1.1 based on 84 reviews