The Shade Reviews

Name: The Shade
Address: 23 Milton Parade Malvern VIC 3144, ,, Malvern
Rating: 4.52

4.5 Rating 1,831 Reviews

87 %

of reviewers recommend The Shade

Company Reviews

Metrics

Info

4.5

Based on 1,831 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Shade:

The Shade is Australia's leading home hair colour and hair care company. Our colour is Italian-made, and is free from Ammonia, PPD, Parabens, Phthalates and Gluten.

Visit Website

Email:

support@theshade.com.au

Location:

23 Milton Parade Malvern VIC 3144, ,
Malvern
3144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OMG, look at me - I'm tinting, sectioning, pre-softening, and I am executing amazing grey-covering colour all by myself! This is fun, easy, and I have had so much help from their customer service and I love my colour and do not miss ammonia at all. Thank you!”

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“I have the most stubborn greys, and now I have a good explanation and solution to overcoming my colour resistant greys. Pre-softening works! Thank you Camilla for your help and I am so glad I can colour and cover all my toughest greys at home, easily and with colour that I love. Very impressed.”

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“I find this service and product so easy to use. I use one colour/developer for 2 root applications, works a charm. Very natural looking colour, no drips, no mess and my hair feels and looks much better after colouring.”

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“Colour matched perfectly. Love this product. Thank you Thank you The Shade. L”

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“No drips or terrible smell and I love the bag with everything I could possibly need for awesome home colouring - this is truly great and very handy and they have thought of everything!. This was a fun process, and I am very happy with my colour result and the feel of my hair.”

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“Happily surprised with this product. No stress and no mess, no terrible smell either and I love how my hair looks and feels!”

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“Got my colour right the second time with help from the colourist. Hair feels and looks great and I will continue using this. Hoping the shampoo and conditioner become available for seperate sale soon...!”

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“Amazing personalised service, assisted with all my queries, rookie colourist here, great and easy to follow directions, love the kit too!”

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“Lovely colour and great service. Very happy!”

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“My hair grows so quick that before i know it I have new silver 'highlights'. Grrr. I use half a tube/dev on my roots only but colour twice as often, so I am staying on top of it, colour blends perfectly, and I dont have to suffer the smell of regular colour at all. So this is really working for me! Lovely colour, softness and pro tools to help me get my salon results at home.”

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“My colour is a perfect mid-light brown with a cool tone. I get a cool finish which i love, with nice, softer tones through it. It's just lovely and much nicer than the flatter, stinkier colours i used to use at home (but will never use again!).”

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“So easy to do and now I can do my roots only properly- with clips, brush just like the salon. Very impressed with how shiny my hair is after colouring and love the super natural looking result, just soft, shiny and grey-free!”

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“There is everything, and I mean everything in this pack and bag. I have never been so organised and prepared for home colouring, and it worked great - my hair feels and looks lovely. No itch to on my usually sensitive scalp. Great product and result.”

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“Easy to follow instructions and great accessories to help you prepare and colour successfully. I was a little apprehensive about trying a new product but I have great results so I'm a convert! Love my new colour.”

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“Glad I took a chance and tried this colour. I will continue using this instead of ammonia based colour.”

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“Great help from colourist - I am blending colours, pre-softening and saving a heap and getting exactly the results I was after at home. I have never had this level of help outside a salon before. Thank you!”

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“Excellent online support and I love that I have found a product without some of the harsh chemicals that I want to avoid. So far, so happy!”

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“Colour is very rich adn natural looking and my hair is so shiny and healthy looking, a bit fuller too and loved using all the salon equipment. Thanks!”

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“Overall great experience! Beautiful colour and process, no smell and lots of shine. Highly recommended!”

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“Beautiful colour, lasted a long time. Will continue to use.”

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The Shade is rated 4.5 based on 1,831 reviews