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The SMS Works Ltd Reviews

5.0 Rating 50 Reviews
100 %
of reviewers recommend The SMS Works Ltd
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Anonymous
Anonymous  // 01/01/2019
When we were asked by a large client to build an SMS application, we scoured the market to find the best company that suited our needs based on price, API functionality and ease of integration into our application. We chose The SMS Works and have been incredibly satisfied with our decision. The service is reasonably priced and reliable. Any time we've needed support the response has been fast, effective and friendly. I would certainly use The SMS Works again for other similar projects and would have no hesitation in recommending them.
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Posted 1 year ago
Fantastic service from Henry and the guys at SMS Works. They're always there to help. Email replies to questions are always quick and if we ever run out of credits without noticing, they always keep the service live until we top up the credits! Can't recommend highly enough.
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Posted 1 year ago
Fantastic pricing model (we don't get billed for undelivered) and 'It just works'!
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Posted 1 year ago
Highly recommend it! We are an Independant Software Vendor (ISV) and use The SMS Works as an integrated text messaging service in our business management system. It is a pleasure to deal with people who understand the SMS industry and know how to work with ISVs. The service works like a clock, exactly as you expect it to be!
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Posted 1 year ago
Thanks you so much for your generous review! We'll be here to help if anything crops up.
Posted 1 year ago
Helpful team - with an easy to use system and integration We've been using SMS Works for a few years, and have found their services extremely reliable
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Posted 1 year ago
Thanks Jason, we really appreciate it.
Posted 1 year ago
We’re sending over a million texts a year via The SMS Works and have found the service to be fast, reliable and cost effective. On the rare occasion we’ve had an issue, they have provided great customer support. Highly recommended.
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Posted 1 year ago
Thank you Grant, very good of you. Let me know if we can help at all.
Posted 1 year ago
Very pleased with the service. The documentation is clear and helpful. API key generation simple and automated. Self service worked for me but i did chat with customer services who were happy to explain the pricing.
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Posted 1 year ago
Hi Tim, We're pleased that everything was reasonably straightforward! Let me know if we can help at all.
Posted 1 year ago
SMS Works are friendly, customer satisfaction focussed and reliable. I've been consuming SMS services for about 12 months now and nothing has been too much to ask. They're always keen to understand if my needs are being met and feedback is well received. I have no hesitation in recommending them to colleagues, other businesses or friends. In a world of consistent bad, they stand out and provide me peace of mind for my SMS needs.
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Posted 1 year ago
Thanks David, much appreciated. Look forward to working with you over the coming months and years!
Posted 1 year ago
As CTO of C4Med, when looking for an SMS provider, I assumed most providers were much of a muchness. I had a checklist of three requirements: cost, reliability and simplicity of RESTful API consumption. The SMS Works ticked all three boxes. Cost was very competitive and we only pay for what is sent (bounced texts are re-credited). We have had no failed texts and no latency in sending (and that’s in over 12 months of continuous daily use). API consumption is a few lines of code with easy to follow online documentation and Swagger. Low credit emails, together with automatic top-up (should you want it) ensure we never run out of credit when we need to send reminders and informational texts. For developers and I.T. managers who just want to integrate SMS functionality without ceremony, faff and complexity, I would recommend The SMS Works. Their technical team are very approachable and always happy to answer any questions. This for me was the extra reason for going with them as I was up and running within hours.
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Posted 1 year ago
Thanks Saeed, that's such a generous review. Let us know if there's anything that we can do to help.
Posted 1 year ago
We work with clients implementing Zoho and we needed an SMS system we could incorporate into workflows. The SMS Works had a simple API to work with and their support was second to none. We have used them several times now and recommend them to other people looking for the same thing.
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Posted 1 year ago
Hi Gordon, Thanks so much for your kind words, we're so pleased everything went smoothly. Regards Henry.
Posted 1 year ago
The SMS Works Ltd is rated 5.0 based on 50 reviews