“Signed up due to API availability and costs. Good to know that there are no hidden costs. Even though they claim that unsent messages are refunded, I haven't experienced any issues. My usage is very low. Feature set is simple & straightforward. Dashboard is easy to use and credits are simple to add. Overall very good value.”
“Needed a way to alert the IT team by SMS when file processing stopped on a customer's server. Picked The SMS Works as they were UK based and offered a solution with no long-term commitment or high up-front costs. A small Windows application using SMS Works web API was up and running in no time and I haven't had to do anything to it since.”
“After shopping around many SMS providers, I decided to go with The SMS Works because of their transparency (you can see exactly how much the service costs before signing up, including bulk discounts, and they don't charge for failed deliveries), and their modern and easy-to-use website and documentation (an afterthought for many SMS providers). The setup was simple and I was up and running within minutes.
Purchasing more credits is easy and low credit warnings are useful so you don't run out.
Being able to see delivery reports within the website is helpful for testing and monitoring purposes.
I made the right choice!”
“We've been using SMS Works for nearly a year now to run our textback marketing campaigns, and we couldn't be happier with their service. The support we received in selecting and setting up our keyword was fantastic - they were really helpful and made the process a breeze.
One thing we appreciate about SMS Works is that for smaller campaigns, we can pay by text sent, rather than having to bulk pay for huge amounts that we'll never end up using. Other providers we looked into tried to charge us for more than we needed, but with SMS Works, we only pay for what we use.
We're really pleased with SMS Works and their service. It's helped us to streamline our marketing efforts, and we highly recommend SMS Works to anyone in similar positions.”
“Great SMS sending service. The resilience of the AWS network but with fast personal support from Henry and the team and better pricing too. They'll also give you a few free SMS to test everything before committing and don't charge for undelivered SMS.”
“When we needed to develop SMS text messaging features into our cloud-based recruitment CRM software we needed a low-cost, reliable provider, with simple clear pricing. After signing up with theSMSWorks, we had simple and bulk SMS messaging features available for our CRM users the same day, no support required. We receive delivery reports from theSMSWorks on our API endpoint which allows us to accurately bill our customers only for delivered messages.
Fantastic reliable service, and great responsive support, I would highly recommend theSMSWorks.”
“After using several different SMS messaging platforms over the years I can highly recommend this company! Everything was easy to set up and the service has been efficient, cost effective and reliable. Customer service agents have also been very friendly and helpful. Thank you SMS Works!”
“The SMS Works provides an excellent service, fairly priced and 100% reliable. If you're a developer wanting to integrate their service you'll find their documentation to be super-clear and simple, and the best part is that if you need to contact them you'll get the human touch from really helpful people.”
“I swapped out company over to the sms works as part of an MFA sms code solution.
It’s worked flawlessly since the day we configured it!
Phil and Henry are both brilliant when it comes to customer service too. They even changed the code specifically for us on the SMS emails just to accommodate some users who have dark mode enabled to aid readability… 5/5!”
“We moved from another provider and it proved a great decision! We have never looked back. Always someone there to answer our queries tech or otherwise. The team at SMS Works has got your back when it comes to SMS marketing. Not only that they were cheaper too!”
“It just works! Really easy to integrate with - I use the email function and not the API. Pricing is competitive. But most of all the staff are super responsive and helpful. Definitely the kind of company I like to work with.”
“The SMS Works have been our primary SMS partners for over three years now, and in that time we've found them to be friendly, helpful, and flexible. We send over half a million messages annually, and we've found the solution to be reliable, speedy and cost-effective.”
“Worked with a lot of service partners, but really very impressed and happy with the support we get from TheSMSworks, no matter what our queries are they are always very responsive and offer the best in customer service in rapid time even on weekends.”
“The SMS Works have been fantastic in helping me integrate their services with our internal Intranet systems to allow us to make the most out of contacting our customers quickly, as well as speed up processes which would usually require the customer to write in. Their support has been fantastic and feels very personal. Thank you!”
