“although only half our order was delivered today, we were quite happy at the speed you have shown. it would help if you would say "package one of two" so we would know that the black ipad holder and the red pen were on their way soon. But, you get an A for speed.All delivered as of okay and we are quite happy with your speed and packaging. Thank you so much..”
“We have ordered 3 Snugg covers now...one for each of our tablets and one for my cell phone (which I cannot wait to get!) Service is great and selection suits our needs. Thank you Snugg!”
“Ordered last Tuesday on the 29th, it's Monday January 4th, still waiting for my iPad Pro cover. No notification from the shipper yet either. Don't believe the hype about fast shipping. Deeply disappointed. I'm very close to canceling my order and just walking into a local Best Buy. Come to think of it, I've been there twice already. If I don't get an update on my order by the end of the day I'm going to cancel.”
“Wow, can't believe the fast service. The Snugg IPAD Air 2 Cover looks wonderful and fits beautifully. Now I know my IPAD is safe. Thanks for the super service in delivery.
Barb = a very satisfied customer again.”
“This is my 2nd snugg tablet. I love these. They replaced one, no questions asked. Now my new one came in two days, free!! I will always use Snugg!!!!!”
“They sent me s case for my iPad-air..but it was the wrong size,been trying to contact them to get a refund or exchange,they have jot contacted me yet?”
“Totally amazing FAST service; received 2 days after ordering my Snuggs. I have had one in the past that lasted over 2 years with daily use. They truly are well-made and functional covers and am very pleased how they hold up.”
“We purchased a case Monday morning and paid the extra shipping fee to have it delivered over night.It is now Tuesday night and we still haven't received.”
“Very impressed with your prices and quality of the product. Like most consumers i searched everywhere for the best price and you were half of the other stores :) Delivery was very quick so all in all 10/10 and i will recommend you and purchase through you again when needed.
Cheers
D.Morris”
“I owned a second generation iPad for several years and always protected it with a thick holder. i've just purchased an iPad Air 2 and wanted to protect it also. i searched along while until i found the Snugg in brown suede. The stand seems a bid more sturdy than some of the other colors. It looks as though it would hold up when i take it around with me. The placement of the stylus holder is a bit inconvenient. though the small sleeve for the glass wipers has proven handy in the past. i would not be inclined to carry personal information such as credit cards; might be problematic if i accidentally left it somewhere.”
“This is the third case that I have purchased from TheSnugg.com and I am extremely pleased with the case and the service that I have received. I have purchased an iPad 2 case, an iPad Mini case and now a case for our new iPad Aire 2. The quality is unmatched and the beauty of the case draws remarks like "Where did you get that" from nearly everyone that sees the cases. I have recommended the website to everyone that asks.
Steve Walker”
“I have purchased 2 other products from Snugg without issues. After my latest purchase arrived it was discovered that it did not work as described. After speaking to a representative I was told that I had to pay to return the defective product at my cost ( postage will be around half the purchase price of the case!!). The fact that the customer has to be out of pocket for a defective product is beyond me. I will never purchase from Snugg again and will go out of my way to make people aware of this shocking customer service.”
“Bought 4 snugg ipad covers. 3 are falling apart. One mini bad one mini just fine.
I bought one for myself and my husband bought one for himself.The black ones are the worst. Pealing badly. His is worse than mine for ipad 2 but mine is still bad. The mini pink I got my daughter is falling apart. My pink is just fine. No problems. I want to know how to send these back and get the life time warranty. My e-mail is mgloria@sealnet.com”
Hi, I am extremely sorry to hear this. Please email help@thesnugg.com with your order number along with some pictures of the issue. We will then look in to this further for you, Thank you The Snugg
