Solar Centre Reviews

Name: Solar Centre
Rating: 4.27

4.3 Rating 206 Reviews

83 %

of reviewers recommend Solar Centre

Company Reviews

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Metrics

4.3

Based on 206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Solar Centre 5 star review on 25th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good products and fast and speedy service. I had a problem with one item and the service team (Lina) responded immediately, sending a replacment set with no quibble or hassle. Highly recommended and will defiinitely order more from them Thank you Lina.”

Helpful Report

Posted 11 months ago

“Excellent up down solar wall light purchased last week. Free delivery and arrived within 2 days of ordering, so good. Bought in the Black Friday sale so a very good price. Query regarding USB charging immediately resolved by Suzie in double quick time. This is a great company to deal with who resolve any issues you may have. Happy to make further purchases in the future.”

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Posted 1 year ago

“Had faulty lights and contacted and reply was very prompt and Nicole who dealt with it was very efficient and got it sorted and new lights sent out all within a couple of days. Will definitely order from here again. Very good service. Thank you”

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Posted 1 year ago

“Speedy delivery and high quality products . One item was broken and they replaced it immediately. Fantastic service”

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Posted 1 year ago

“My unit worked fine for 8 months before failing. It was very easy to report the fault by email. The Solar Centre customer service were excellent. They responded courteously and quickly, and after troubleshooting, sent a new replacement unit out to me quickly.”

Helpful Report

Posted 1 year ago

“Great products, look good and work well for a limited time. They will not last in my opinion and from experience, for more than a couple of years. If quality was better they would be very good products.”

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Posted 1 year ago

“I have bought a number of products from The SolarCentre and have always found the product to be of good quality and delivery is always prompt. Most recently I have had a set of lights which have failed. The Solar Centre dealt with the issues within 24hrs and provided me with a replacement set. Great customer service. Well done Solar Centre”

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Posted 1 year ago

“Had a problem with one of my Solar lights and contacted the Solar Centre. Their response was first class, quick, efficient and although communication was on line the tone of the conversation was excellent. Very pleased and would highly recommend”

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Posted 1 year ago

“My 10yrs old solar light needed a new pir sensor but the light in question was discontinued. However Solar Centre kindly offered me 30% discount on a new light of my choosing. Great stuff.”

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Posted 1 year ago

“I ordered 10 Gemini lights. Unfortunately 6 weeks after install 2 of the lights failed. I contacted customer services, they were very apologetic and immediately shipped 2 replacement lights which duly arrived promptly. Excellent after sales service.”

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Posted 1 year ago

“Damaged solar panel on receipt of order emailed customer services and someone named Lina arranged a replacement to be dispatched in less than an hour. Excellent customer service would highly recommend the solar centre”

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Posted 1 year ago

“Amazing customer service. Product quality and service 5 star. Recent order had a fault and replacing immediately. Highly recommend!”

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Posted 1 year ago

“I initially bought four garden lights & was so pleased with them I bought a further eight. Unfortunately two of them failed after three months, I contacted Solar Centre & they have sent out replacements, but whilst waiting for the replacements another one of my lights has now failed. Hoping the rest of them prove to be more reliable. The lights look really good.”

Helpful Report

Posted 1 year ago

“I have ordered previously Edinburgh festoon lights and some mini lights.. I ordered another set of each. Unfortunately two small post caps were not lighting properly. Contacted Solar Centre and new ones were delivered promptly. Excellent lights and buyer experience 1st class service.. Highly recommend this company and their merchandise.. 👍💫”

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Posted 1 year ago

“Solar center sell amazing lights.. customer service is prompt and affective .. great value..had a faulty light.. email sent with photos and description of fault ..new lights sent out with in 5days ..thank you solar center..”

Helpful Report

Posted 1 year ago

“Having purchased numerous and different lights from the solar centre over a number of years I have turned what was a dark foreboding back garden into a welcoming illuminated space and never had occasion to contact them about a problem with any puchase.despite some being a number of years old,however recently one light although still working began to behave erratic so I sent an email to Solar centre to explain the problem and recieved a reply from a lady called Nicole who couldn’t have been more helpful and was lovely and informed me a replacement was on its way leaving me delighted with the speed and efficiency of their customer service i can highly recommend the solar centre for the quality,price,and range of products they offer”

Helpful Report

Posted 1 year ago

“Brilliant customer care I received my order and was a little disappointed that they were a warm white light rather than cool white to match ones previously purchased. I emailed the support team and they sorted a replacement for me straight away. No fuss or argument. Cannot rate them highly enough. Also, this is my 4th purchase and the quality of the lights supplied is great. Would highly recommend.”

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Posted 1 year ago

“Great service!, Had an issue, contacted them and their response was swift, positive and the problem was quickly and easily resolved. Highly recommend them!,”

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Posted 1 year ago

“Very good customer service Easy to contact and very prompt action taken”

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Posted 1 year ago

“Purchased mushroom solar lights but unfortunately they didn’t go off in daylight Lina in customer services arranged a replacement within 2 days. Really impressed with this service”

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Posted 1 year ago

Solar Centre is rated 4.3 based on 206 reviews