Solar Centre Reviews

Name: Solar Centre
Rating: 4.27

4.3 Rating 206 Reviews

83 %

of reviewers recommend Solar Centre

Company Reviews

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4.3

Based on 206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Solar Centre 5 star review on 25th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ella helped me with my issue thank you very much Ella.”

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Posted 6 months ago

“Very happy with decking lights I brought , good quality very nice bright , had fault with one light & been arranged for it to be replaced very easy no hassle like some company, will buy again of solar centre”

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Posted 6 months ago

“Customer service is excellent. I have had issues with festoon lights and in each case a replacement has been issued with no problem whatsoever. Means I can buy with confidence.”

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Posted 6 months ago

“I can’t thank Solar Centre enough. I contacted them regarding some of my lights having stopped working and after sending a video of the offending lights, I’ve had another email informing me that a replacement set will be sent to me. Thank you Ella and thank you Solar Centre.”

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Posted 6 months ago

“Front the moment I contacted the Solar Centre by phone and spoke to Nicole the problem I had have speedily and efficiently resolved. Excellent service.”

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Posted 6 months ago

“Excellent customer service”

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Posted 6 months ago

“Very fast customer service .Solving the problem with no fuss whatsoever.Will use again the future”

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Posted 6 months ago

“Solar centre always deliver on service. After speaking with Lina today, she swiftly resolved my query with no quibble.”

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Posted 6 months ago

“Excellent customer service. Have bought several products from this company. Had an issue with one set of lights and emailed the company for assistance. Ella was quick to respond and was most helpful. A replacement set of lights is being sent.”

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Posted 6 months ago

“Purchased Lantern (expensive), it failed just out of warranty, not interested in replacement, not premium product or service anymore - buy elsewhere as they sell disposable products that fail after 1 year”

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Posted 6 months ago

“Having bought lights from this company before and have always been delighted with our purchase our last order had a set of faulty lights. However after emailing the company, Ella got back to me straight away to send out a replacement set. Fantastic service that acted very quickly to resolve the issue. Will definitely buy from them again.”

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Posted 7 months ago

“Spoke with Ella today looked back on an old order for me so I could buy new bulbs absolutely brilliant and I also bought extra solar lights for my garden I gave loads the are by far the very best! Thanks Ella, from Sue Mannings”

Helpful Report

Posted 7 months ago

“Excellent customer service. Responded to a problem when solar lights failed. Gave troubleshooting advice and when I advised this had not worked, replacement lights sent out immediately. I’ve been very happy with all my purchases from the solar centre and now with their excellent after sale service. Thank you.”

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Posted 9 months ago

“I wouldn’t go anywhere else. I have a number of different lights from the SC and the quality, range and price is amazing. If there should be a problem the customer service team are there to help you out and from my experience they are second to none.”

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Posted 9 months ago

“My experience of Solar Centre customer services was excellent; ILina was very helpful and sorted out my issue with a solar light very quickly.”

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Posted 9 months ago

“I have used Solar Centre for many years and have made a number of purchases. Their products are very good and when I had a problem it was resolved very quickly and efficiently. Highly recommended.”

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Posted 9 months ago

“I cannot praise the Support Team at Solar highly enough, we had a recharge issue with one of the lights i purchased, and within less than an hour of having a chat with one of the team ,Ella, the problem was resolved. First Class Service , and i wouldn't hesitate to recommend the Solar Centre .”

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Posted 9 months ago

“Problem sorted within days”

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Posted 10 months ago

“Excellent after sales customer service. Purchased a number of solar lights and one failed after a few months. The company offered some initial advice and quickly agreed to replace the faulty light when it became obvious there was a problem. Would definitely purchase again in the future.”

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Posted 10 months ago

“Great after service from company. After cutting through wires by mistake I requested to buy a new string of bulbs, to my delight company replaced them free off charge. First class after service. The lights performance is excellent. Thanks again.”

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Posted 10 months ago

Solar Centre is rated 4.3 based on 206 reviews