Solar Centre Reviews

“ Extremely poor service as they are now refusing to refund even though I have returned the lights, and I’m having to dispute via PayPal. ”

“ Almost a month later I am still waiting for refund or replacement. ”

“ When you try to return them they make you try lists of trouble-shooting measures to fix the problem and ask you to send photos as "proof" before they will grant you a refund code to return them. ”

“ I was instructed to return them for refund and was given a return code. ”

“ I received my Edinburgh festoon lights on the 20th May and after investing a lot of time getting them set up and hanging them correctly on my pergola, by the 13th June I was contacting The Solar Centre asking to return the faulty item for a full refund as they had ceased to work. ”

“ I wanted a refund but was only offered replacement tops. ”

“ No light arrived. Awaiting refund or light. ”

“ Purchased one of their more expensive lights but it failed to function just after the warranty period so I purchased the same item and that failed within the warranty period, I tried to contact them numerous times (phone line inoperative due to Covid, understandable) when one of my countless emails was eventually answered I was told I would receive a refund immediately, which never happened. ”

“ In fact one of the lights had a cup full of water in it after a couple of days! I returned the lights to Solar Centre and obtained a full refund. ”