“
Amazing service 😀the response time is very quick , the automated reply says within 24hours but I have never had to wait that long , sometimes it’s been within 2 hours.
”
posted 5 months ago
- Steve Evans
“
Cannot praise the Solar Centre enough for the amazing service provided when one of my Solar Pebbles arrived with a yellow stain. A replacement is going to be provided. Thank you Lina, absolutely first class customer service.
”
posted 5 months ago
- Terence
“
Excellent service as always from the Solar Centre online shop.
”
posted 6 months ago
- Desne Davies
“
I had an issue with the Salcombe wall light, i contacted the Solar Centre and it was sorted out straight away by Nicola and Ella fantastic service.
A replacement is to be sent to me.I am really pleased with the outcome as i like the wall light and it looks good in place.
Thankyou Solar Centre for fantastic customer care.
”
posted 6 months ago
- Linda
“
Ive been using Solar Centre products since 2021 and i am really impressed with the quality and longevity of the product - all year round and in all weathers !
And if on the rare occasion you have a problem a call to Ella or Lina in customer service and they sort it.
Wouldn’t look anywhere else for my solar products
”
posted 6 months ago
- Tony
“
I have purchased a number of lights over the last year, I had a problem with one of the lights recently.I contacted customer services and the problem was very quickly sorted out by Ella and Nicole.
The lights are excellent and so is the after sales service.
”
posted 7 months ago
- Jenny
“
I had an issue with one of my Grantham Xl usb lights ( could not undo the usb cover )
Contacting to advise Both Ella and Nicole responded to my emails and promptly sent out a replacement which was great service
Ps the Grantham XL USB lights are great thanks again to Ella and Nicole quick response and great customer service.
”
posted 7 months ago
- Anonymous
“
You can't get a better set of garden lights. We bought the edinburgh festoon lights. They're easy to install, look great and work fantastically. The leaf solar panel is large enough to charge the string even on the dullest of british summers. We had interaction with customer service and they couldn't have been more helpful, considerate, or generous. You get what you pay for, and it's worth every penny!
”
posted 8 months ago
- adam
“
We’ve always bought our solar lights from the Solar Centre as we rate the quality of their goods highly. We had a fault on one of the lights recently and they have agreed to replace the item with no quibble at all. Superb quality lighting and excellent customer service. That’s why we keep coming back.
”
posted 8 months ago
- SusanM
“
I had a small problem with a lamp. They answered a live chat within seconds and sent a new lamp overnight. Fantastic service
”
posted 10 months ago
- DAJ