Solar Centre Reviews

Name: Solar Centre
Rating: 4.27

4.3 Rating 206 Reviews

83 %

of reviewers recommend Solar Centre

Company Reviews

Questions

Metrics

4.3

Based on 206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Write Your review

Tell us how Solar Centre made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Solar Centre 5 star review on 25th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been pleased with the quality and service I have received but the true test of a company is how they deal with problems. I recently had a faulty solar light and the issue was dealt with efficiently via email and my replacement light is on its way to me .My thanks to Aminah for her help”

Helpful Report

Posted 1 year ago

“excellent product & service delivered in record time time despite the postal dispute.”

Helpful Report

Posted 1 year ago

“We ordered a Edinburgh USB Solar Festoon Lights and four deck lights from Solar Centre for Christmas decoration in our new house. Ordered items arrived on time. However, one of the bulbs was not in function. We contacted Solar Centre and received a very quick response from the customer service with a very satisfied solution - They sent a new set to us in serveral days. Big thanks to Aminah！ Their excellent service lights up our new house in this Christmas on time. Many thanks indeed. Highly recommended Solar Centre.”

Helpful Report

Posted 1 year ago

“excellent customer service”

Helpful Report

Posted 1 year ago

“I have received a faulty Truro Solar Motion light which in spite of adhering to all instructors has never worked since it was removed from the box. Like other customers I have found their customer service non-existent. Almost a month later I am still waiting for refund or replacement. Emails take days to be answered and my last response felt almost hostile - this company really does not care - there are many more great solar companies out there so avoid this one at all costs.”

Helpful Report

Posted 1 year ago

“My Solar Wall Light stopped working after 5 months or so. Tried to contact them by phone. Spent half an hour twice trying to get through without success. I reverted to emailing them, and received an immediate response. They immediately send a replacement which was great service. Would buy again”

Helpful Report

Posted 1 year ago

“First rate customer service. The lights I received were faulty, which I traced to a faulty solar panel. A replacement was despatched promptly and the fairy lights are now twinkling away brightly in the snow.”

Helpful Report

Posted 2 years ago

“I love this company. The products are excellent quality and their customer service is fantastic. They're always available to help with after sales. Which is great if you need a bit if technical support.”

Helpful Report

Posted 2 years ago

“Great product with excellent customer service. Lost part of the bracket and they kindly replaced it for me”

Helpful Report

Posted 2 years ago

“Please order with confidence. speedy free delivery, unmatched customer service when needed most from Nicole and Aminah. I highly recommend The Solar Centre Nabil”

Helpful Report

Posted 2 years ago

“Bought one set in the summer on a neighbour's recommendation, it worked straight out of the box*. Arrived must faster than the suggested delivery time. Just received a more seasonal which arrived in super quick time. Very happy. * It suddenly stopped working after a few months due to a line fault, Solar Centre replaced it, no quibbles. Excellent customer service!!”

Helpful Report

Posted 2 years ago

“I ordered a solar powered exterior light. It was delivered free of charge within 4 days of ordering. I have installed the light beside my front door, and is working satisfactorily, lighting up the entrance which is normally a very dark space.”

Helpful Report

Posted 2 years ago

“Best price, Very well designed products, Customer Services very helpful. I needed a solar panel light for my stable and bought the Vortex-Solar-Shed-Light. Further, My Fitting Feedback: > If intending to sometimes use during gloomy daylight when light will not work as solar is charging, then consider purchasing a DC Inline rocker Switch Cable 5.5mm x 2.1mm Jack, instead of having to fumble to unplug/replace solar power cable. Further, to give confidence light switches are correctly left in the gloom, consider marking 1 switch end with tape so can always feel leaving switch set to tape. > If considering fitting solar under a beam, then first check limited ability to angle solar panel upwards. Further, if fitting under beam using mounting plate in U-shape, then consider fitting with a M6 x 80mm screw/nut instead of the 2 horizintal screws to provide extra confidence against high winds > Inner light disc can indeed be pushed in/outwards away from outer for rotating/aligning switch vertically. > Not verified yet, but I understand re-chargable batteries in light may be 3*AA, which can be removed / recharged in a normal battery charger if need to top-up/replace.”

Helpful Report

Posted 2 years ago

“The solar centre have a great range of quality products and I would 100% recommend them for any outdoor lighting, I have used them a couple of times now and there customer service for any issues is second to none.”

Helpful Report

Posted 2 years ago

“I have bought a lot of the fairy lights for our outside areas and have always been extremely happy with the quality of their products. I have only had 2 small problems and they have been resolved very quickly with no fuss. A great company to buy from.”

Helpful Report

Posted 2 years ago

“Have used The Solar centre for many years and have never been disappointed with their lights . Delivery is always quick and customer service excellent. Have recommended them to all my friends.”

Helpful Report

Posted 2 years ago

“We used solar centre for our outside up/down lights they are brilliant ,so much so I have just bought another two and planning another one ,they are great lights and best off all don’t need electric highly recommend this company”

Helpful Report

Posted 2 years ago

“Good quality products, quick delivery, and great customer service”

Helpful Report

Posted 2 years ago

“I have been very impressed with the excellent service from Solar Centre. My first order was delivered within a week of purchase and then another order for 3 extra Solar garden lamps came through even quicker. On receipt of these I found that a spike was damaged, reported this and within three days a replacement was sent, but it was the wrong size for the product. Reported this and the next day I received the correct item. Whenever you speak with Solar Centre they are always polite and very helpful. I can fully recommend them and their products.”

Helpful Report

Posted 2 years ago

“Great choice of products, fabulous responsive customer service. I highly recommend this company 😊”

Helpful Report

Posted 2 years ago

Solar Centre is rated 4.3 based on 206 reviews