The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.77

4.8 Rating 1,018 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,018 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not used yet but it smells lovely”

Helpful Report

Posted 1 day ago

“Bought the reed diffuser as a gift and my friend was delighted, commenting at the beautiful the scent”

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Posted 2 days ago

“Great to be able to support and endorse a local independent company. Keenly priced products and of a high quality”

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Posted 2 days ago

“Can't fault this company. My first order with them and there was a leaking item which had, also damaged another. Contacted them and received replacements the next day.. customer service second to none. Love the Freesia and Pear scent, got hand wash, sanitiser, shower gel and hand cream. Now what else can I get”

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Posted 5 days ago

“I received a couple of Somerset Toiletry soaps as a Christmas gift... and loved them so thought I would check them out on line and purchase a mystery soap box.. very pleased with the content and price”

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Posted 6 days ago

“The nicest soap on the market ......and at an affordable price!”

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Posted 6 days ago

“Good communication, prompt delivery and well packaged”

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Posted 1 week ago

“Love their hand creams! Gorgeous smells , hydrating and nourishing creams. Also no nasty chemicals inside which is always a bonus. I like the fact that it’s a small UK company, as I prefer to shop local and support smaller businesses.”

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Posted 1 week ago

“Fantastic deal. Speedy service and well wrapped.”

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Posted 2 weeks ago

“Bought as a gift for my friend who loves the product”

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Posted 2 weeks ago

“Excellent customer service - minor order problem was resolved immediately and without any fuss.”

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Posted 2 weeks ago

“Absolutely brilliant, bought the Soap Mystery Box and it arrived within 3 days, I loved it so much that I ordered another box for my daughter.”

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Posted 2 weeks ago

“Products lovely. Excellent delivery times etc. However, these were for gifts and some of the boxes were quite bashed when they arrived and so don't look quite as pretty as they should. A bit more bubble wrap required.”

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Posted 2 weeks ago

Hi Elaine, Very sorry your items were damaged slightly in transit. If you're able to send us some photo's directly, we can organise a replacement or refund. Please email sayhello@tstcglobal.com. Many thanks, Lisa

Posted 2 weeks ago

“Arrived promptly!”

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Posted 2 weeks ago

“Prompt postage.”

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Posted 3 weeks ago

“Nice smell, makes our ensuite smell fresh.”

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Posted 3 weeks ago

“Lovely hand wash set bought in sale nice fresh smell comes in handy tray have purchased 2 more for presents .”

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Posted 3 weeks ago

“I ordered the pack of 6 different soaps. It's too early to say what I think about them because I have yet to use them. They are a good size and every time I open the cupboard where I store them, there is a lovely perfume smell. They were dispatched/delivered quickly.”

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Posted 3 weeks ago

“Love this product but removing the stopper before use was extremely difficult. People with hand mobility orbstrength problems may struggle!”

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Posted 3 weeks ago

Hi Janice, We are redesigning our reed diffusers as we understand they can be difficult to open. They should be available to purchase this Summer. In the meantime, we suggest carefully using scissors or a teaspoon to remove the stopper. Thank you for the feedback.

Posted 3 weeks ago

“Beautiful smelling hand cream. Absorbs easily, leaving hands soft”

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Posted 4 weeks ago

The Somerset Toiletry Co is rated 4.8 based on 1,018 reviews