The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 972 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They smell divine”

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Posted 4 hours ago

“Lovely silky soap.”

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Posted 10 hours ago

“Excellent hand cream!”

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Posted 1 day ago

“Very good. Smells really fresh. Pleased with product”

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Posted 1 day ago

“Arrived promptly and very well packed. The handwash were lovely. Ordered both scents and very happy with both. Would order again.”

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Posted 1 day ago

“Pleasant perfume”

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Posted 1 day ago

“I couldn't smell either Vetivert or oak moss, only pine toilet cleaner. Sorry, I really wanted to like this. On a positive notes it was v fast and efficient delivery.”

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Posted 1 day ago

Hi Georgina, Really Sorry you didn't like the smell of this candle. We understand it's a very personal thing and also difficult to describe online. We are considering introducing a new and improved home fragrance collection this Summer, so maybe visit a local stockist to try it before you buy online, as most of our stockists have testers. If any of your items are unused, you can return them for a refund. Kind regards.

Posted 1 day ago

“Love the pumpkin spice soap and liquid soap as I have a ceramic pumpkin dispenser . It would be great if I could purchase a refill of liquid pumpkin spice soap to refill my beautiful ceramic pumpkin soap dispenser”

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Posted 1 week ago

“Arrived promptly in gorgeous packaging. A delightful gift!”

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Posted 1 week ago

“Very nice gift”

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Posted 1 week ago

“Lovely beautiful perfume”

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Posted 1 week ago

“Always very impressed with the range of products the prices and the service you get from this company. Love this new inclusion to this range won't be long before I place my next order withe assurance it will arrive with me promptly. Thank you”

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Posted 1 week ago

“overpriced products”

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Posted 1 week ago

“Beautiful Products for lovely gifts. Very good communication.”

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Posted 1 week ago

“Very good products at a competitive price.”

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Posted 2 weeks ago

“Fabulous product, very pleased with the quality of the bottle and fragrance from the soap. Highly recommended. Shalaine Aldis”

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Posted 2 weeks ago

“Very good and of a good quality”

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Posted 2 weeks ago

“I love their products and the delivery system is very efficient.”

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Posted 2 weeks ago

“Both items I received were broken in delivery I had a very quick response from you saying I would receive a replacement but I never have nor have you responded to my emails”

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Posted 2 weeks ago

Hi Yvonne, I'm sorry your items were damaged in transit; this can occasionally happen. I can confirm our sales team dealt with your issue (via email) on the 14th by sending a replacement, confirmed as received on the 15th. If this is not the case, please get in touch with us so we can resolve this.

Posted 2 weeks ago

“Vg products and excellent online service .”

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Posted 3 weeks ago

The Somerset Toiletry Co is rated 4.8 based on 972 reviews