The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.77

4.8 Rating 1,019 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“I’m not overly impressed, because I was expecting a stronger scent.”

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Posted 1 month ago

Hi Janet, Really sorry you were not happy with your purchase, generally our customers love this product as it's our bestselling product online. Please contact us if you'd like a voucher code off your next purchase as a gesture of goodwill. Kind regards, Lisa

Posted 1 month ago

“I was brought up in Somerset, so it makes me very happy to support a homegrown English company based in my childhood County. The products are excellent and I buy them for friends and family as well as my own home.”

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Posted 1 month ago

“Quick delivery.Not disappointed.Really pleased with mystery soap box.”

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Posted 1 month ago

“I have used these products for years and I love the subtle clean understated fragrance of milk cotton best of all”

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Posted 1 month ago

“Really pleased with my experience, as my diffuser was posted very quickly after my purchase - I was surprised to see the notification just a couple of hours after I placed my order! Postage was very quick, and with great plastic-free and careful packaging.”

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Posted 1 month ago

“They smell divine”

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Posted 1 month ago

“Lovely silky soap.”

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Posted 1 month ago

“Excellent hand cream!”

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Posted 1 month ago

“Very good. Smells really fresh. Pleased with product”

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Posted 1 month ago

“Arrived promptly and very well packed. The handwash were lovely. Ordered both scents and very happy with both. Would order again.”

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Posted 1 month ago

“Pleasant perfume”

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Posted 1 month ago

“I couldn't smell either Vetivert or oak moss, only pine toilet cleaner. Sorry, I really wanted to like this. On a positive notes it was v fast and efficient delivery.”

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Posted 1 month ago

Hi Georgina, Really Sorry you didn't like the smell of this candle. We understand it's a very personal thing and also difficult to describe online. We are considering introducing a new and improved home fragrance collection this Summer, so maybe visit a local stockist to try it before you buy online, as most of our stockists have testers. If any of your items are unused, you can return them for a refund. Kind regards.

Posted 1 month ago

“Love the pumpkin spice soap and liquid soap as I have a ceramic pumpkin dispenser . It would be great if I could purchase a refill of liquid pumpkin spice soap to refill my beautiful ceramic pumpkin soap dispenser”

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Posted 2 months ago

“Arrived promptly in gorgeous packaging. A delightful gift!”

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Posted 2 months ago

“Very nice gift”

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Posted 2 months ago

“Lovely beautiful perfume”

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Posted 2 months ago

“Always very impressed with the range of products the prices and the service you get from this company. Love this new inclusion to this range won't be long before I place my next order withe assurance it will arrive with me promptly. Thank you”

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Posted 2 months ago

“overpriced products”

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Posted 2 months ago

“Beautiful Products for lovely gifts. Very good communication.”

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Posted 2 months ago

“Very good products at a competitive price.”

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Posted 2 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,019 reviews