The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 972 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

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“The cream quality is great, my hands don't feel dry five minutes after application, like with many other creams. I only didn't like that smell much, smells soapy, I was expecting something mild, nearly-there milk smell.”

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Posted 1 month ago

“Absolutely beautiful products. I purchased some of the soaps recently which have a lovely scent & last a long time. I definitely would recommend this company.”

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Posted 1 month ago

“Great product which smells really nice”

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Posted 1 month ago

“Had a slight problem with my delivery but this company went above and beyond to deliver. Can't thank you enough. Still got my items in time for Christmas.”

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Posted 1 month ago

“I was impressed by the very speedy delivery on an order made very close to Christmas. My last minute gift brainwave arrived in time for giving before Christmas Day, which I hadn't necessarily expected. Excellent service!”

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Posted 1 month ago

“I haven't bought anything from this company that wasn't good, sent them as gifts and the recipients have been very pleased too.”

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Posted 1 month ago

“Great products”

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Posted 1 month ago

“Great products and quick delivery. The box of one of the items was damaged but the product itself wasn't affected and fortunately it wasn't a gift”

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Posted 1 month ago

“I get all my soap and hand sanitiser from this company. Lovely products and always efficiently dispatched and delivered. What's not to love?”

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Posted 1 month ago

“It’s my first time ordering from Somerset Toilet Co. I am very pleased with my order. I ordered the white Jasmine handwashing and hand cream and it’s such a gentle, floral smell I love it. I also ordered the shower steamers and Christmas Nordic spruce soap. All wonderful smells and good quality. Would definitely order again.”

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Posted 1 month ago

“Extremely quick delivery and just before Christmas too, very carefully packed. Will be buying from in the future without a doubt.”

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Posted 1 month ago

“Did pay for next day delivery but was sent out with normal post - but not to worry as know how fabulous Somerset Toiletry company are and how hard Sakina and family work to providing such a fantastic company - Merry Christmas to you all and am so glad to be nearer to your lovely cafe and shop to pop down and buy”

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Posted 2 months ago

Hi Claire, So sorry about this. As our busiest time of year, occasionally, these things happen. I will refund you the difference in shipping. We'd love for you to visit us soon, but in the meantime, have a wonderful Christmas.

Posted 1 month ago

“Beautifully packeged gift ... I bought this as a present for somebody who likes Lavender products, I'm sure she will like it. Good price for the quality.”

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Posted 2 months ago

“Item bought as a present for my Son,who looks very much like the picture on the front of the soap and body wash.Smells really lovely.Speedy delivery and very well packaged.”

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Posted 2 months ago

“Lovelt ite, arived quickly, beautifully packaged soap”

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Posted 2 months ago

“Always impressed with my purchases from this company, delightful packaging.”

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Posted 2 months ago

“Nice packaging, smells good”

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Posted 2 months ago

“Lovely product for a gift. There was an issue with the delivery due to the courier but Kham rearranged and guaranteed the delivery efficiently. Appreciated the great customer service and would recommend!”

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Posted 2 months ago

“Received my delivery and found everything perfect. They are for Christmas presents, so I hope everyone likes them.”

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Posted 2 months ago

“Perfect gifts for the men in my family who you just don’t know what to get!”

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Posted 2 months ago

The Somerset Toiletry Co is rated 4.8 based on 972 reviews