The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 947 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely shower gel shame you no longer sell the matching body lotion”

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Posted 2 years ago

“Item not as described”

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Posted 2 years ago

Hi Richard, I'm sorry you were not happy with your purchase. If you'd like to return it, we can refund you.

Posted 2 years ago

“Excellent products company and service even if purchase isn't quite right always exchanged with no problem.”

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Posted 2 years ago

“Great company to deal with. Great products and fast delivery.”

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Posted 2 years ago

“A beautiful shower gel and a real pleasure to use and enjoy the beautiful perfume. A real joy and hope to buy more and hope there will be a hand washing gel to match.”

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Posted 2 years ago

“Stunning, smells so good”

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Posted 2 years ago

“I got the verbena moisturiser it’s fantastic can’t believe how light it is and a little goes a long way. I will definitely be recommending your company to friends and family”

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Posted 2 years ago

“I found the scent of the product very strong compared with other lavender shower gels & it’s used & scent has dissipated. Your lavender shower gel has not had the desired effect of assisting with night sleep but our August weather has been exceptionally hot. Also dismayed to discover it is created by many chemicals. If I had known I would not have purchased, but the positive is I now know which manufacturer I prefer.”

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Posted 2 years ago

“All seems fine. Easy to order. Quick delivery. Perhaps a tad too much packaging for the 2 sprays I ordered.”

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Posted 2 years ago

“It smells lovely and is the only hand cream that helps my chapped hands. I love it”

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Posted 2 years ago

“Not yet received because, as we were out, the Royal Mail did not leave the parcel like other couriers do and take a photo, but took it back to the sorting office on the other side of town. Hope to collect it today. The Royal Mail are a nuisance. Wish companies would not use them.”

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Posted 2 years ago

Hi Mary, Sorry about this. We hope you've now received your parcel. If not, please get in touch. Lisa

Posted 2 years ago

“Excellent service lovely products reasonably priced”

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Posted 2 years ago

“Great buys. Gorgeous scents and free , fast delivery, over £30 spend.”

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Posted 2 years ago

“Love the Reed diffuser ginger lime but out of stock 😒”

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Posted 2 years ago

“Lovely items at reasonable prices. Speedy delivery.”

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Posted 2 years ago

“Lovely fast delivery, would have been 5 stars, if notified when delivery was due?”

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Posted 2 years ago

“It has the best smell”

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Posted 2 years ago

“Love this hand wash lovely company easy ordering good delivery time”

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Posted 2 years ago

“Lovely gifts, packaged well. Thank you!”

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Posted 2 years ago

“We have been using these lovely handwashes for some time. The scents are attractive and delicate rather than overpowering or cloying, a great advantage over some washes on the market, It would be nice to see the favourite orange and grapefruit again - hope it hasn't gone for ever! Delivery is quick, hassle-free.”

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Posted 2 years ago

The Somerset Toiletry Co is rated 4.8 based on 947 reviews