The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 919 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This hand wash is lovely on the skin and the scent is very good. I will be buying refills for sure.”

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Posted 6 months ago

“Goods delivered crushed with soap running down the box. Courier returned the goods to supplier. Very disappointed.”

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Posted 6 months ago

Hi Jan, Occasionally, our products are damaged in transit. Please get in touch with us directly so we can resolve this issue. Apologies, Lisa

Posted 6 months ago

“Love the packaging, subtle scent and mansize bar.”

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Posted 6 months ago

“Ordered soap and swift delivery and very nice soap.”

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Posted 6 months ago

“Great product and service thank you”

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Posted 6 months ago

“Lovely simply lovely. Really nice quality and smells amazing”

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Posted 6 months ago

“I'm obsessed with this soap, massive bar that has a rich creamy lather and the scent is divine. I will definitely be buying this again.”

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Posted 6 months ago

“What a bargain. Absolutely wonderful cream goes on smoothly and I can feel it nourishing my skin. A truly wonderful company which gives quality products and value for money. The spearmint body cream and the plum violet hand cream are a must have for people who appreciate nourishing products.”

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Posted 6 months ago

“Fantastic products and customer service. This range of hand creams are the only ones which have come near to keeping my dry skin in decent condition - please always keep making it!”

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Posted 6 months ago

“I always use this hand cream, it's just the best around. Being half price makes it even better! I would like it if a different perfumed cream was sometimes reduced as well. Especially the rose.”

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Posted 6 months ago

“The best hand cream and smells heavenly”

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Posted 6 months ago

“Seems to be a gremlin in your system which stops the email/gift card being sent to recipient. However your admin were soon on the case once notified and quickly resolved it. It did mean my friend did not get it on her birthday though 🙄”

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Posted 6 months ago

So sorry about the delay; we are in the process of upgrading our systems, so hopefully, this will improve going forward.

Posted 6 months ago

“Beautiful fragrant product, always promptly delivered.”

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Posted 6 months ago

“This company sells loads of lovely things, will continue to be a returning customer.”

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Posted 7 months ago

“Good website and easy to use. Delivery of my recent purchase by Royal Mail was prompt.”

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Posted 7 months ago

“I wash my hands alot as I look after dogs. They get very dry and the skin around the cuticles splits. This is the only hand wash that keeps the skin on my hands from splitting and bleeding, and moisturised, a long with the hand cream.”

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Posted 7 months ago

“First time I have ordered. Very pleased, all the products look beautiful. I have bought them for presents. Packaged very well and delivered quickly. Would recommend.”

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Posted 7 months ago

“It arrived safely and quickly. The package looked very attractive but can't comment on the actual items as they are part of a friend's birthday gift.”

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Posted 7 months ago

“Lovely verbena moisturiser as good and so much cheaper than a luxury verbena moisturiser I regularly use, thank you the Somerset toiletry Co”

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Posted 7 months ago

“Order arrived in good time. The repair the air bundle has made a big difference in my downstairs cloakroom. Used the online chat option for a query and it worked well.”

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Posted 7 months ago

The Somerset Toiletry Co is rated 4.8 based on 919 reviews