The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 947 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, easy ordering and so quick to dispatch. Always arrives in strong box so there is no damage to the goods.”

Helpful Report

Posted 2 years ago

“I always buy my soap from The Somerset Toiletry Co because the soaps smell great, last ages and are competitively priced. My orders always arrive promptly and I never have any issues.”

Helpful Report

Posted 2 years ago

“Excellent company with excellent choice and quality of products.”

Helpful Report

Posted 2 years ago

“Lovely products with very authentic scents. Always a very efficient service.”

Helpful Report

Posted 2 years ago

“Really love your range of products especially the tinned soaps. Visit your shop whenever we are passing and have bought online too.”

Helpful Report

Posted 2 years ago

“What a brilliant find. Quality UK made products, at very reasonable prices delivered promptly”

Helpful Report

Posted 2 years ago

“Love your beautiful bath soap.”

Helpful Report

Posted 2 years ago

“Lovely products at a reasonable price”

Helpful Report

Posted 2 years ago

“I have some old Ginger and Lime hand wash which is much nicer; it has ginger oil, lemon peel, lime oil among other ingredients. Although your new version is OK but I was disappointed that it did not smell as good as your older recipe.”

Helpful Report

Posted 2 years ago

“Wonderful products Excellent service Many thanks Joan Cameron”

Helpful Report

Posted 2 years ago

“Have used The Somerset Toiletry Co for a number of years now primarily to purchase the Ginger and Lime room diffuser. The price always seems to bevery competitive, fast delivery time and on the one occasion I needed to phone the member of staff I dealt with was friendly, polite and efficient. I would anticipate continuing to buy their products in the future.”

Helpful Report

Posted 2 years ago

“Fabulous customer service and fantastic product. I bought a room defusser to try, and ended up ordering another in a different perfume. They last for ages and would definitely use this Company again.”

Helpful Report

Posted 2 years ago

“Have always been satisfied with your service & love the Verbena shower gel and body lotion . But ordered the Verbeba spray perfume this time - what a disappointment - smells lovely when you first apply but the smell doesn't last more than 5 minutes. Won't be nuking again.”

Helpful Report

Posted 2 years ago

“Just love the perfume of verbena room diffuser. I use it throughout the house and all my visitors comment and ask what it is. Maybe you have new customers as the result!! ☺️”

The Somerset Toiletry Co 5 star review on 30th August 2022

Helpful Report

Posted 2 years ago

“Great service and fabulous hand cream”

Helpful Report

Posted 2 years ago

“I like the products, but am very disappointed I am unable to buy the travel collections in bulk or at a reduced rate for businesses, as I would love to stock them at my holiday let. I am very passionate about stocking local brands/products and these would be perfect!”

Helpful Report

Posted 2 years ago

Hi Rachel, So glad you like our products. Please contact our sales team (uk@tstcglobal.com) who deal with wholesale enquires, they'll be able to give you all the info you require. Kind regards, Lisa

Posted 2 years ago

“The best, richest hand creams I know, and lovely soaps too. I work as a gardener and I really need these products to keep my hands from drying out and cracking. I love the natural floral fragrances: Rose is my favourite, although I also like others like the Verbena. Thank you.”

Helpful Report

Posted 2 years ago

“Really really love the body lotions particularly grapefruit and orange and the argon oil they smell so nice just wish they came in larger sizes”

Helpful Report

Posted 2 years ago

“Hard to review when the goods have not been delivered !”

Helpful Report

Posted 2 years ago

Hi Theresa, Sorry you have not received your order yet. Please contact us directly (sayhello@tstcglobal.com), and we'll look into this for you. Kind regards, Lisa

Posted 2 years ago

“Very quick delivery, slightly over packaged. However that’s better than under packaged obviously. Nice soap, large man size bars that foam up really well with a nice subtle scent. Very happy 👍”

Helpful Report

Posted 2 years ago

The Somerset Toiletry Co is rated 4.8 based on 947 reviews