The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 919 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regarding the Oak moss and Vetiver shower gel, I have to say that I'm very disappointed with the product as I cannot smell any sign of Vetiver at all. It smells like a rather cheap hand wash.”

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Posted 10 months ago

“I love the smell of the verbena diffuser, it is the best I have ever had. However, trying to wrestle the plastic stopper out of the bottle is almost impossible without serious damage to fingers as you need a knife or scissors to get it out. Why can’t it have a screw top and also why cannot it be provided in a refill?”

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Posted 10 months ago

Hi Lynn, Agree these are tricky - we find a teaspoon is the best option. We are always looking to improve our products so will take this into account. Thank you for letting us know.

Posted 10 months ago

“This product is truly amazing. It eradicates the worse of odours and the fragrance is delightful. I bought one for my friend and now she too is hooked.”

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Posted 10 months ago

“Good company”

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Posted 10 months ago

“Beautifully packaged, gorgeous soap.. Thank you! They were so well received as gifts this Christmas.”

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Posted 11 months ago

“Very nice products but unfortunately I misread the description because these items arrived separately and not in a nice presentation gift box I was kind of expecting as it was Christmas!”

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Posted 11 months ago

I'm very sorry you were not completely happy with your purchase. We are currently looking into adding a gift box box option to our website so good to know this would be helpful.

Posted 11 months ago

“Customer service is spot on. Good range of products at a good price. Delivery was quick and well packaged without being over the top. Would buy from again and would recommend.”

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Posted 11 months ago

“Always like to deal with a company which has ethical considerations,”

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Posted 11 months ago

“A reasonably priced company and quick delivery; I also like that they use dissolvable (more eco friendly) packaging filler that I like to use in my food waste bags.”

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Posted 11 months ago

“My daughter did not like the fact the face cream had smooths stubble. She gave it to a male friend”

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Posted 11 months ago

Hi Angela, Can you please explain a little more so we can investigate? (email sayhello@tstcglobal.com) Many thanks.

Posted 11 months ago

“Excellent product, lovely Verbena smell and it is nicely packaged for a gift.”

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Posted 11 months ago

“Beautiful product. Perfume lasts.and the cream easily.absorbed.”

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Posted 11 months ago

“These were for a birthday present.the recipient absolutely loved them.will buy again.”

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Posted 11 months ago

“All products are absolutely lovely, delivery is quick with lovely packaging.”

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Posted 11 months ago

“Really good product,love the colours and packaging. Will be buying again.”

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Posted 11 months ago

“Very cute idea. Full size cocktail glass sizes. Great novelty gift.”

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Posted 11 months ago

“Absolutely delighted many thanks”

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Posted 11 months ago

“Wonderful soap. Good, natural scent, which lasts all through the bar. The soap doesn't go all sticky or mushy, and lasts for ages. Also very kind to skin. My order arrived promptly & in good condition. Recommended.”

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Posted 11 months ago

“Love this soap!! Have been using it for quite a few years. It has a lovely fragrance and lathers up well. I will definitely continue using it.”

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Posted 11 months ago

“Oh wow. Thought I’d treat us to some nice hand soap rather than cheap supermarket ones I usually get. Honestly worth every penny. The smell is beautiful but on top of that it leaves your hands feeling so soft. So happy with everything from the delivery to product. I’ll definitely be purchasing again.”

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Posted 11 months ago

The Somerset Toiletry Co is rated 4.8 based on 919 reviews