The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 947 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm happy with the product.”

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Posted 2 years ago

“This company is amazing. The service is amazing, the products are amazing and I would recommend them to anyone”

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Posted 2 years ago

“This retailer stocks a very wide range of toiletries to suit every taste.Top-quality items delivered promptly. I'm particularly fond of their soaps, which stand out for the variety of original scents. Great for gifts and also for treats for oneself. Highly recommendable.”

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Posted 2 years ago

“The products are nicely wrapped and arrive promptly”

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Posted 2 years ago

“Beautiful reed diffusers with beautiful scents. Look lovely around the house. Fragrances last a few months and not too overpowering. Always excellent service from The Somerset Toiletry Co. Will definitely be back soon :)”

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Posted 2 years ago

“Lovely products at a reasonable price. Great fragrances, what more could you want?”

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Posted 2 years ago

“I love the diffuser I ordered but I only received 2 in the package instead of the 3 that I ordered. The delivery took time to reach me also.”

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Posted 2 years ago

Hi Jo, So glad you like our room diffusers. Although we're very sorry about this inconvenience with your order. Occasionally things are missed. We have been experiencing delays with shipping currently due to Royal Mail strikes. I hope your issues have now been resolved - if not please get in touch directly via our website. Kind regards, Lisa

Posted 2 years ago

“Love this company for quirky gifts like the animal soaps and indulgent treats for bathtime. Quick delivery and reasonably priced. What’s not to like!”

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Posted 2 years ago

“Lovely scents, nicely packaged, reasonably priced , great service.”

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Posted 2 years ago

“Lovely products which are good quality and very reasonably prices. Beautifully packaged too. I will definitely be using the company again in the future.”

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Posted 2 years ago

“An excellent range of beautiful toiletries.”

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Posted 2 years ago

“The diffusers are the best I have ever bought great value for money they smell divine and last for weeks no fading of scent, people comment every-time they come into my house how lovely it smells”

The Somerset Toiletry Co 5 star review on 7th September 2022

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Posted 2 years ago

“Friend gave me verbena body lotion as she knew I loved the smell, loved moisturising quality it has so ordered more and lovely gentle shower gel to match. I shall definitely replenish when needed.”

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Posted 2 years ago

“Lovely products, great gifts, very affordable pricing and super fast delivery. Highly recommended”

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Posted 2 years ago

“I have visited and enjoyed coffee and cake! Also bought hand cream products there. Recently I wanted to buy some more, so went online. Easy to order. Very efficient service. Thank you.”

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Posted 2 years ago

“Great products, very easy to deal with the company”

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Posted 2 years ago

“Wonderful products especially the body lotions which I have used for many years. Would always recommend.”

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Posted 2 years ago

“Wonderful products which are ethically sourced. The shop is a fragrant delight to visit! I particularly like the handwash and bath foam products. So many beautiful aromas and such good value. The cafe offers lovely food and great coffee and cake, in very pleasant surroundings, and is very reasonably priced.”

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Posted 2 years ago

“Love this soap ,very happy with my purchase as always”

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Posted 2 years ago

“For me these products are idyllic. They're fragrant, they feel good on my skin: the soap lathers enough but not over so, it rinses off well and leaves me feeling clean and refreshed; the cream is effective but not heavy or greasy. The company are reliable and provide delivery of well packaged eco friendly products in a timely manner. They offer a great variety of products too.”

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Posted 2 years ago

The Somerset Toiletry Co is rated 4.8 based on 947 reviews