The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 947 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

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“i love my items very happy thank you”

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Posted 2 years ago

“Good selection of products, presented well. Loved the cottages and will make lovely gifts with a difference. Delivery was good and the little cottages were packed well.”

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Posted 2 years ago

“Still do not have any yet so I am unable to review?”

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Posted 2 years ago

Sorry David, we are experiencing delays due to Royal Mail strikes. Please get in touch directly and we'll try to help you. Regards, Lisa

Posted 2 years ago

“We use your handwash and it is far and away the best on the market - excellent lather even in hard water, pleasant scent and a very effective cleanser. We'll be back for more once settled in our new house.”

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Posted 2 years ago

“All on time, smell good but only opened one so far. Perfume not strong and is fading quite quickly in the air but texture good!”

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Posted 2 years ago

“The White Jasmine Collection is brilliant. Beautiful fragrance and nourishing cream. I cannot recommend it highly enough.”

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Posted 2 years ago

“Swift delivery and excellent products.”

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Posted 2 years ago

“I ordered some Mr Perfect shower gels. I love these shower gels - perfect stocking fillers. I ordered them online and Somerset Toiletry Co sent them out to me - well packaged and arrived on time. Would definitely use again. Thanks.”

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Posted 2 years ago

“The products were easy to select on the website and arrived sooner than expected, great!”

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Posted 2 years ago

“Really good much stronger than i expected, super value”

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Posted 2 years ago

“Best on the market for price, size and aroma. We have several around the house and lots of friends who visit ask where we go the, so expect more oders.”

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Posted 2 years ago

“I was looking for Pomelo related gifts for a relative and came across The Somerset Toiletry Co as a result of a Google search. Having found the perfect gift I was really pleased to discover that they are a home grown UK company that focuses on producing sustainable, free from cruelty, quality products locally. Clearly aware of their potential environmental impact, the use of environmentally friendly processes, recycling and packaging materials helps mitigate any production concerns I may have had. Combined with an incredibly helpful customer service team, the easy ordering process and quality products available, I would happily recommend The Somerset Toiletry Co to anyone in a heartbeat. Thank you.”

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Posted 2 years ago

“Lovely bottle, lovely fragrance.”

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Posted 2 years ago

“The order process was very good, easy to follow website and prompt acknowledgement of order, plus speedy despatch. The only reason not five stars was that the packaging was rather poor. However the items delivered were I damaged.”

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Posted 2 years ago

“I've used this company for years and always had excellent, prompt service. Thank you.”

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Posted 2 years ago

“Good service lovely products”

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Posted 2 years ago

“Excellent customer service easy to contact.”

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Posted 2 years ago

“Best of all products available! Do you do foot cream?”

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Posted 2 years ago

Thank you so much! You can use this cream on your feet, but we do plan to create more products focused on pampering feet. So please keep an eye on our socials.

Posted 2 years ago

“Handy and lovely perfume”

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Posted 2 years ago

“Lovely ethical packaging”

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Posted 2 years ago

The Somerset Toiletry Co is rated 4.8 based on 947 reviews