The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 946 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 946 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and quick delivery. The box of one of the items was damaged but the product itself wasn't affected and fortunately it wasn't a gift”

Helpful Report

Posted 2 weeks ago

“I get all my soap and hand sanitiser from this company. Lovely products and always efficiently dispatched and delivered. What's not to love?”

Helpful Report

Posted 3 weeks ago

“It’s my first time ordering from Somerset Toilet Co. I am very pleased with my order. I ordered the white Jasmine handwashing and hand cream and it’s such a gentle, floral smell I love it. I also ordered the shower steamers and Christmas Nordic spruce soap. All wonderful smells and good quality. Would definitely order again.”

Helpful Report

Posted 3 weeks ago

“Extremely quick delivery and just before Christmas too, very carefully packed. Will be buying from in the future without a doubt.”

Helpful Report

Posted 3 weeks ago

“Did pay for next day delivery but was sent out with normal post - but not to worry as know how fabulous Somerset Toiletry company are and how hard Sakina and family work to providing such a fantastic company - Merry Christmas to you all and am so glad to be nearer to your lovely cafe and shop to pop down and buy”

Helpful Report

Posted 3 weeks ago

Hi Claire, So sorry about this. As our busiest time of year, occasionally, these things happen. I will refund you the difference in shipping. We'd love for you to visit us soon, but in the meantime, have a wonderful Christmas.

Posted 3 weeks ago

“Beautifully packeged gift ... I bought this as a present for somebody who likes Lavender products, I'm sure she will like it. Good price for the quality.”

Helpful Report

Posted 3 weeks ago

“Item bought as a present for my Son,who looks very much like the picture on the front of the soap and body wash.Smells really lovely.Speedy delivery and very well packaged.”

Helpful Report

Posted 4 weeks ago

“Lovelt ite, arived quickly, beautifully packaged soap”

Helpful Report

Posted 4 weeks ago

“Always impressed with my purchases from this company, delightful packaging.”

Helpful Report

Posted 4 weeks ago

“Nice packaging, smells good”

Helpful Report

Posted 4 weeks ago

“Lovely product for a gift. There was an issue with the delivery due to the courier but Kham rearranged and guaranteed the delivery efficiently. Appreciated the great customer service and would recommend!”

Helpful Report

Posted 1 month ago

“Received my delivery and found everything perfect. They are for Christmas presents, so I hope everyone likes them.”

Helpful Report

Posted 1 month ago

“Perfect gifts for the men in my family who you just don’t know what to get!”

Helpful Report

Posted 1 month ago

“Lovely soap and smell which lasts awhile. I have bought this soap for several years in my local Tescos but they have stopped selling it. My favourite used to be the Lotus one but not able to get now.”

Helpful Report

Posted 1 month ago

“It's a Christmas present for a friend . It looks great quality and bigger than I thought it was .”

Helpful Report

Posted 1 month ago

“Not used yet but the soap smells amazing. Great timely despatch.”

Helpful Report

Posted 1 month ago

“I am really pleased with my purchase. The Christmas Tree and Gnome are good quality and the liquid Soap is lovely.”

Helpful Report

Posted 1 month ago

“Great service 👏”

Helpful Report

Posted 1 month ago

“It is a present for a friend . It smells very nice .”

Helpful Report

Posted 1 month ago

“Excellent product”

Helpful Report

Posted 1 month ago

The Somerset Toiletry Co is rated 4.8 based on 946 reviews