The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 918 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 918 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order online. I had to make an enquiry about a product before purchasing and company were very helpful. Order arrived quickly. Would recommend Somerset Toiletries.”

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Posted 3 months ago

“Uplifting, refreshing scent of the H2EAU range of toiletries. The company provided excellent communication throughout the ordering and delivery process. I was particularly impressed with the carbon neutral corn starch tape used on the delivery box. Keep up the good work. You have a great product.”

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Posted 3 months ago

“Arrived very quickly”

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Posted 3 months ago

“Fast delivery soap smells really nice and I love the pumpkin dispenser.”

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Posted 3 months ago

“My first order with The Somerset Toiletry Co and I have not received it to date . Emailed them and have had no response from them . Am not happy with this business at all and require someone to contact me re my order ASAP!”

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Posted 3 months ago

Hi Mandy, I'm so sorry about this. Our customer care team are looking into this to resolve this ASAP! Apologies again. Lisa

Posted 3 months ago

“Order arrived in good time thanks”

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Posted 3 months ago

“I have been asked to review but my product never arrived.”

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Posted 3 months ago

Hi, I'm so sorry about this. Our customer care team are looking into this to resolve this ASAP! Apologies again. Lisa

Posted 3 months ago

“I never received my products from somerset toiletry co. Nor responses to my enquiries about the whereabouts of my order 😞”

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Posted 3 months ago

Hi Joanna, I'm so sorry about this. Our customer care team are looking into this to resolve this ASAP! Apologies again. Lisa

Posted 3 months ago

“I love the Orange Blossom handwash, it leaves hands feeling soft and beautifully scented. Only gave four stars as the bottles could be reused if you provided a refill.”

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Posted 3 months ago

“Lovely products second purchase Bought bath and shower and the hand wash”

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Posted 3 months ago

“Bought as a present”

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Posted 3 months ago

“Really lovely company. Items are good value and smell great!”

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Posted 3 months ago

“Smells gorgeous and lasts for ages.”

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Posted 3 months ago

“I great doing business online quick order good communication and quick delivery.”

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Posted 3 months ago

“I order hand cream but giving me body cream It’s not good to go customer service is not good”

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Posted 3 months ago

Hi, Arshiya. I'm very sorry you received the incorrect item. If you contact our customer service team directly, we will resolve the issue. Please email sayhello@tstcglobal.com Apologies, Lisa

Posted 3 months ago

“A repeat order a must for my downstairs loo”

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Posted 3 months ago

“FABULOUS PRODUCTS,MY HUSBAND LOVED HIS GIFTS. THANK YOU.”

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Posted 3 months ago

“Very efficent service and lovely, innovative products, which look luxurious.”

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Posted 4 months ago

“Triple milled soap is one of the best I have used. Any chance of shaving oil, PLEASE!”

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Posted 4 months ago

“Great service and my goods arrived beautifully packaged in good time. Thank you.”

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Posted 4 months ago

The Somerset Toiletry Co is rated 4.8 based on 918 reviews