The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 947 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely products which smell divine. Website easy to navigate, simple to order and arrived quickly and well packaged with my other purchases from The Somerset Toiletry Co - thank you”

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Posted 1 year ago

“Lovely range of bath products. Good sized soap bars. Ordering and paying was stress free although I did get confusing emails saying I had left items in my basket. However, I waited and the products arrived safely.”

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Posted 1 year ago

“Professional company. Beautifully packaged products which are of very high quality and despatched promptly. I’m impressed!”

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Posted 1 year ago

“My bundle of 4 soaps arrived in good time. When the box containing the soaps was opened, it was like smelling a beautiful bouquet of flowers. Packaging was also very pretty and makes a nice practical gift.”

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Posted 1 year ago

“Great Products that are as exactly as described, ordering was easy and delivered on time. Will use again.”

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Posted 1 year ago

“Smells lovely and light and fresh on your hands without leaving them feeling sticky”

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Posted 1 year ago

“Very pleased with your products .also brought them for gifts for friends and family”

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Posted 1 year ago

“Very efficient never waited very long gor the goods to arrive.”

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Posted 1 year ago

“Great products lovely quality clean smells Easy use web page”

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Posted 1 year ago

“Good website, excellent communication and speedy delivery, thank you”

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Posted 1 year ago

“These are feminine products beautifully packaged and make ideal gifts!”

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Posted 1 year ago

“Correct product came on time--perfect!”

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Posted 1 year ago

“The customer service is excellent. There was some error with my order but was handled promptly and carefully. The delivery was fast and the packaging was very good.”

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Posted 1 year ago

“Lovely product and quick delivery”

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Posted 1 year ago

“Very pleased with all my goods , very good price and very fast delivery”

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Posted 1 year ago

“They stock my favourite hand cream and I always return to them as the customer service is excellent and they are happy to help with any issues regarding my orders.”

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Posted 1 year ago

“The lavender hand wash has a great fragrance and is reasonably priced.”

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Posted 1 year ago

“Great communication and excellent customer service”

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Posted 1 year ago

“Love the customer service soap delivered as expected, good quality products.”

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Posted 1 year ago

“Hi Sakina I can't review the products you asked me to as they were bought as gifts and haven't been given yet. I can tell you that they look and smell great and I'll be happy to give them. I would like to pass on some other views, though. I have already complained to the delivery firm (not terribly impressed with their complaints office), and rang to pass on this feedback to the Somerset Toiletry Company - where I was listened to, my query dealt with in an empathetic and timely manner and I was VERY impressed with the customer service. Also, I liked the way my order was packaged. Many thanks Julie Gallie”

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Posted 1 year ago

The Somerset Toiletry Co is rated 4.8 based on 947 reviews