The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 946 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 946 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

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“The products are lovely great quality and smells amazing”

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Posted 11 months ago

“Great products, amazing choice of scents and super quick delivery”

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Posted 11 months ago

“Nice fragrance 😌”

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Posted 11 months ago

“First came across your products holidaying in Somerset and hooked immediately! I love the delicate yet fresh smell and the lotion absorbs quickly with no sticky or greasy residue. Having 'mature' skin it has definitely improved and I use it daily. I would recommend this body lotion wholeheartedly and the ethics of your company. X”

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Posted 11 months ago

“Brilliant gifts and loved by recipients”

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Posted 11 months ago

“All good. Thank you.”

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Posted 11 months ago

“Ideal for daughter as she loves mojitos novel idea. Surprised with size larger than anticipated.”

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Posted 11 months ago

“Very good product, and quick delivery will definitely be using this company again.Thank you”

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Posted 11 months ago

“Regarding the Oak moss and Vetiver shower gel, I have to say that I'm very disappointed with the product as I cannot smell any sign of Vetiver at all. It smells like a rather cheap hand wash.”

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Posted 11 months ago

“I love the smell of the verbena diffuser, it is the best I have ever had. However, trying to wrestle the plastic stopper out of the bottle is almost impossible without serious damage to fingers as you need a knife or scissors to get it out. Why can’t it have a screw top and also why cannot it be provided in a refill?”

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Posted 11 months ago

Hi Lynn, Agree these are tricky - we find a teaspoon is the best option. We are always looking to improve our products so will take this into account. Thank you for letting us know.

Posted 11 months ago

“This product is truly amazing. It eradicates the worse of odours and the fragrance is delightful. I bought one for my friend and now she too is hooked.”

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Posted 11 months ago

“Good company”

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Posted 11 months ago

“Beautifully packaged, gorgeous soap.. Thank you! They were so well received as gifts this Christmas.”

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Posted 1 year ago

“Very nice products but unfortunately I misread the description because these items arrived separately and not in a nice presentation gift box I was kind of expecting as it was Christmas!”

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Posted 1 year ago

I'm very sorry you were not completely happy with your purchase. We are currently looking into adding a gift box box option to our website so good to know this would be helpful.

Posted 1 year ago

“Customer service is spot on. Good range of products at a good price. Delivery was quick and well packaged without being over the top. Would buy from again and would recommend.”

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Posted 1 year ago

“Always like to deal with a company which has ethical considerations,”

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Posted 1 year ago

“A reasonably priced company and quick delivery; I also like that they use dissolvable (more eco friendly) packaging filler that I like to use in my food waste bags.”

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Posted 1 year ago

“My daughter did not like the fact the face cream had smooths stubble. She gave it to a male friend”

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Posted 1 year ago

Hi Angela, Can you please explain a little more so we can investigate? (email sayhello@tstcglobal.com) Many thanks.

Posted 1 year ago

“Excellent product, lovely Verbena smell and it is nicely packaged for a gift.”

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Posted 1 year ago

“Beautiful product. Perfume lasts.and the cream easily.absorbed.”

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Posted 1 year ago

The Somerset Toiletry Co is rated 4.8 based on 946 reviews