The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 947 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

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“Bought this as was given it as a gift. I was lucky that when I bought these they were on offer. The fragrance is strong and long lasting. Very happy will be rebuying”

Helpful Report

Posted 2 years ago

“Very disappointed. Box was ripped and not at all happy that the goods were mace in China. Your company gives the impression goods are mace in Somerset and I will not be giving this as a present now”

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Posted 2 years ago

Hi Malveen, Very sorry you were not happy with your purchase. We can give you a full refund if you'd like to return your items? If so, please get in contact directly and we'll help resolve this ASAP. We make products worldwide to enable us to offer gifts for all budgets. We state the origin of our products on our website. Regards, Lisa

Posted 2 years ago

“Lovely items and perfect for a stocking fillers. Easy website to navigate around and great delivery. Thank you”

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Posted 2 years ago

“Lovely fragrance and beautiful tin. A great gift or guest soap. I went back for more.”

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Posted 2 years ago

“Product arrived promptly and very well packaged.”

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Posted 2 years ago

“Items sent quickly,well packed.The packet around the bombs is extremely pretty and they smell divine. I ordered 2 sets for 2 Christmas presents so for now they're fragrancieng my cupboard! Bonus is they'll be easy to wrap!”

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Posted 2 years ago

“My favourite room scent, crisp cheerful, right strenth. not cloying, heady or too str. Perfect for this migraineur.”

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Posted 2 years ago

“Very please with purchase.”

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Posted 2 years ago

“The entire process from ordering to receiving the products was extremely efficient and user friendly. The soap itself is wonderful and exactly as described- definitely will be ordering from here again!!”

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Posted 2 years ago

“Really good quality mug.Great present for someone.Quick delivery too.I was very pleased.”

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Posted 2 years ago

“These toiletries are lovely and creamy, leaving hands soft and supple, I have used them before. The perfume is delicate and delightful. the cream is presented in an attractive tube and pretty box; well satisfied; good value for the money and makes a nice gift.”

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Posted 2 years ago

“Easy to order in website and delivered within a few days”

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Posted 2 years ago

“Parcel not yet arrived”

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Posted 2 years ago

Very sorry; we are experiencing some delays due to Royal Mail strikes. Hopefully, your order will be with you shortly. Please let us know if not, and we will resolve it.

Posted 2 years ago

“I ordered a couple of Freesia & Pear reed diffusers and quality is excellent quality, the smell is incredible and they came very well packaged. I would recommend The Somerset Toiletry Co. and definitely recommend the Freesia & Pear diffuser!”

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Posted 2 years ago

“Love the product. The scent is lovely. You don’t need to use much so it is long lasting and very good value. Will continue to buy it.”

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Posted 2 years ago

“Excellent, I still have mr new ham hand cream I am waiting to hear from you”

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Posted 2 years ago

“Lovely and light, not too perfumed. I have a skin condition that requires good moisturiser and this does the job with no adverse reactions.”

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Posted 2 years ago

“Bought this as a gift! I’m so very pleased! It’s amazing! Would highly recommend!”

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Posted 2 years ago

“Purchases are always of good quality and as described. Always well packaged so goods are not damaged in transit and delivery is always prompt. I have always received excellent service and staff are always polite and helpful that is why i return to this company time and again”

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Posted 2 years ago

“Delighted with all items,brilliant experience”

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Posted 2 years ago

The Somerset Toiletry Co is rated 4.8 based on 947 reviews