The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 947 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

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“I have made two purchases from you buying several items each time mostly to give as gifts. I have used some of the products myself and found them excellent and had the same reports from the friends and family that I have given them to also.”

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Posted 2 years ago

“Verbena shower gel,. Excellent product excellent price, wouldn't use anything else. First class.”

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Posted 2 years ago

“Lovely company with beautiful products. Packed well and arrived promptly.”

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Posted 2 years ago

“My order arrived on time and was very well packed! The products are fantastic and make lovely gifts!”

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Posted 2 years ago

“Have been using Somerset Toiletries for a few months and they are amazing, great smells and leave skin feeling fabulous”

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Posted 2 years ago

“High quality products. You can feel the beauty with which these products are made. I have tried their bath and home fragrances. They are truly amazing! I love them and would highly recommend.”

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Posted 2 years ago

“I used your company for several years. You changed the AAA Rose Petal soap (do you really manufacture it?) I was assured by your rather unsympathetic customer care dept, that it was just as good and the rose perfume lasts as long. I assure you it does not. As you reap you sow. Goodbye”

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Posted 2 years ago

Hi Colin, We now have a manufacturing facility in Somerset where we make all of our soap using sustainable palm oil. I'm sorry you weren't happy with your purchase. If you would like to return your items, we can check the quality and will happily offer you a refund.

Posted 2 years ago

“Have ordered many products as gifts for friends and relatives. Beautiful scents, lovely packaging. Great website, easy ti order, prompt delivery, great prices. Would highly recomend”

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Posted 2 years ago

“I was given a roller fragrance as a Xmas present and I have replaced it as I love it.I also bought a tablet of soap to use instead of shower cream. Both product are excellent and I will be buying for Xmas presents very soon .”

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Posted 2 years ago

“I first used the Somerset Toiletry Company to send gifts to a relative in a care home during the pandemic when no visits were allowed. The order was easy to process, the items were delivered in good condition and on the expected date. They were really lovely, good quality, as described, nicely packaged and presented, and much appreciated. Thanks very much”

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Posted 2 years ago

“I have been delighted with the products I’ve received from you. Also my friends who received them as gifts from me. Also as I have quite a few carers who give me showers they just love the lovely citrus fragrances as much as I do . Thank you so much”

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Posted 2 years ago

“The items I have bought have all arrived promptly and well packed. I have been surprised at how much bigger the items are than they look on the website. It's just a pity that most of the more novel items which appeal to me to buy for gifts, ie the "Mr" items and animal soaps and purses, are no longer available.”

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Posted 2 years ago

“Good quality products, lovely fragrances and reasonable prices”

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Posted 2 years ago

“Great products and great value for money.”

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Posted 2 years ago

“I bought soap in a tin for my sister when she was in hospital and she loved it - heavenly smell, beautifully packaged.”

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Posted 2 years ago

“I just love this hand cream from its wonderful fragrance to its creamy texture and how it makes my dry hands feel. So glad I found the Somerset Toiletry Co 😊”

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Posted 2 years ago

“Hand cremes are exceptional quality even without considering the price. Anything you can buy in a shop is more expensive and worse quality, and all the fragrances are lovely. My personal favorite is lavender but I really like the rose as well. Customer service is also very quick, professional, and effective. I’ve been shopping from here for a couple years now and plan to continue for the foreseeable future.”

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Posted 2 years ago

“Efficient service from ordering to delivery. Good prices, excellent quality.”

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Posted 2 years ago

“Nice products, a little goes a long way, gentle on your skin, pleasant smell - not overbearing, lathers well, competitive prices, would recommend these products.”

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Posted 2 years ago

“Love your soaps. Great service”

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Posted 2 years ago

The Somerset Toiletry Co is rated 4.8 based on 947 reviews