The Souled Store Reviews

Name: The Souled Store
Rating: 2.85

2.9 Rating 287 Reviews

45 %

of reviewers recommend The Souled Store

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Metrics

2.9

Based on 287 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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The Souled Store 1 star review on 7th August 2024

Yabez Yabi

The Souled Store 1 star review on 30th September 2023

Ayush

The Souled Store 1 star review on 22nd September 2023

Shahul Irshad

The Souled Store 1 star review on 2nd September 2022

Paritosh

The Souled Store 1 star review on 31st August 2022

Anonymous

Anonymous // 01/01/2019

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“My order no 2634354 paid for on 19th March 2020 .... did not call them for two months as I understood they could not deliver .... not getting any relevant information now and their courier company is also not updating .... pls be careful .... they cannot be relied upon”

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Posted 4 years ago

“They offer freebies with order which they never deliver. Fake site. Not recommended.”

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Posted 4 years ago

“They offer freebies with order which they never deliver. Fake site. Not recommended.”

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Posted 4 years ago

“FRAUD, DONT BUY ANYTHING FROM HERE..!!!! Order no 2667531, I placed a prepaid order worth Rs 2800 for 8 t-shirts and I received one only. I placed a complaint but it’s been a week since when they have been postponing with lame excuses like- according to the courier partners the weight of the parcel was 1.4kg which according to them is same when it was dispatched., but the receipt on the parcel clearly indicates the weight of 0.5kg which can never be equivalent to the 8 t-shirts, now they are not picking my call, ITS A CLEAR CUT CASE OF FRAUD, DONT PURCHASE ANYTHING FROM HERE”

The Souled Store 1 star review on 23rd May 2020

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Posted 4 years ago

“I just loved it souled store is very honest about their products and images I love you guys I can't think of how much effort you all took to it delivery me my stone cold Steve Austin t-shirt love you guys THANK YOU KEEP IT KEEP UP”

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Posted 4 years ago

“I can't help but call these people frauds. I had ordered a case for my phone around 2 months earlier, but the case is smaller than the phone. I don't know how that is even possible even after specifying the model. Also their return policy is highly deplorable.”

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Posted 5 years ago

“Tricked I have never been more inconvenienced by online shopping. These people tricked me with their 30% discount by showing me the amount with discount till I made the payment and then realising that they overcharged me! The amount that got deducted from my card did not include the discount. I feel cheated and scammed. I tried to contact them to fix this issue for days and still there has been no improvement. They should have refunded the extra money but instead they offered to give me some lousy reward points. Why should I accept the reward points if don’t want to do any future transactions with them? And also I have not yet received those reward points in my account.”

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Posted 5 years ago

“Faster delivery, returns and refund processing are fast and accurate. Good quality products..”

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Posted 5 years ago

“I just love The Souled Store merchandise. I had bought 2 t-shirts and 1 jacket previously, they are still my favourites. I love them to wear as they are super comfortable and soft.”

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Posted 5 years ago

“They have the best quality products. I had previously bought 2 t-shirts and 1 jacket, they are still my favorite and they are super comfy and soft. I love The Souled Store merchandise.”

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Posted 5 years ago

“Very bad service and inconvenient return policy. The app is filled with technical errors. So disappointed! Never ordering from their store again.”

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Posted 5 years ago

“Pathetic Service, when I order a product they deduct my money and they are cancelling it by own discretion, when you don't have the product then why are you showing it available there on the website and it's second time happened with me”

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Posted 5 years ago

“Quality is super good it fit me perfect”

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Posted 5 years ago

“Tshirt quality has just went from very good to worst. Maybe they're maximizing their profit. But they have surely lost a customer”

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Posted 5 years ago

“Service is so bad and quality is so worst”

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Posted 5 years ago

“pathetic”

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Posted 5 years ago

“ordered two items and paid for them. While delivery i received just one item and i paid Rs 1152 just for a tshirt. No invoice on the package and when i asked customer executive they said wait for 24hrs and we’ll revert. Instead of helping me with the issue all i got was sorry for the trouble we cannot help you”

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Posted 5 years ago

“The quality of tshirts was better before. Today when i received my tshirts , the quality was very poor. Disappointed by the quality and return policy is also not customer friendly.”

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Posted 5 years ago

“Stupid return policy ....wrong sizes mentioned on size chart...worst shopping experience”

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Posted 5 years ago

“When we looking at the stuff of tees the Price was great. Delivery was also quite good. Good work by Souled Team”

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Posted 5 years ago

The Souled Store is rated 2.9 based on 287 reviews