The Sound Parcel Reviews

Name: The Sound Parcel
Address: 669 North 13th Street, A101,, Easton
Rating: 4.95

5.0 Rating 1,615 Reviews

99 %

of reviewers recommend The Sound Parcel

5.0

Based on 1,615 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Sound Parcel:

Music Electronics & Gear Rental. Proudly offering the finest gear to discerning musicians throughout the USA, and beyond.

Visit Website

Phone:

484-291-4327

Email:

hello@thesoundparcel.co

Location:

669 North 13th Street, A101,
Easton
18042

The Sound Parcel 5 star review on 21st February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the selection and prices! Shipping was awesome coming coast to coast.”

Helpful Report

(Reverb.com/shop/thesoundparcel) -

“Excellent response to questions. Snow probably delayed delivery one day. Not their fault unless they are praying skiers! Learning the new pedal and enjoying it.”

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(Thesoundparcel.co) -

“How do you not give the highest rating to Dave and the crew when he went out of his way to get me a brand new synth at the lowest price of anyone on the internet and made sure to honor the combo price for the adaptor...…………...on Christmas!”

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(Reverb.com/shop/thesoundparcel) -

“I needed to make a return and Dave was quick to respond despite being on the road for NAMM. Even though it didn’t work out, the next time I’m looking to make a purchase The Sound Parcel will be one of the first places I check.”

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(Reverb.com/shop/thesoundparcel) -

“Bought the thing on reverb, it arrived in perfect condition! Lots of cool swag too! Thanks!”

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(Reverb.com/shop/thesoundparcel) -

“I love the varied collection of effects and instruments you rent. Any chance you could get to stringed instrument rentals too? Mandolins, banjos, guitars?”

Helpful Report

(Thesoundparcel.co) -

Glad to hear you're loving the rental service! Dimensions of full size instruments present challenges for national fulfillment of rental equipment... we continue to review options to expand offerings. Thanks for the suggestions!

“Let's compare: I recently bought a volca sample from guitarcenter.com. When I received said piece, the box was ripped, and there was no auxillary cable or battetoes included (as there normally are every time I've ordered a volca from.anywhere else). Now let's fast forward to a few days ago. I ordered a volca fm from the.sound parcel via reverb.com. It not only came faster than advertised, the box was immaculate and included both batteries and the auxillary cable. It's always a pleasant experience ordering from your company, thank you for the consistency in service.”

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(Reverb.com/shop/thesoundparcel) -

“Very helpful with all questions I had and Very fast shipping”

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(Reverb.com/shop/thesoundparcel) -

“Quick shipping and great service!”

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(Reverb.com/shop/thesoundparcel) -

“Everything came as described, I’m super happy”

The Sound Parcel 5 star review on 28th January 2019

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(Reverb.com/shop/thesoundparcel) -

“Product shipped fast and was free shipping. The product was out of stock in most shops and you guys came through for me. I appreciate it and will definitely check your site out for future purchases. Thanks you !!”

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(Thesoundparcel.co) -

“Great dealer. Fast shipping”

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(Reverb.com/shop/thesoundparcel) -

“great products, pleasure to deal with!”

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(Thesoundparcel.co) -

“Communicable and helpful. And great product stock! Definitely worth the money”

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(Reverb.com/shop/thesoundparcel) -

“amazing pedal choices, unparalleled customer service and the shipping to and from has gone without a hitch! i highly recommend The Sound Parcel for trying out gear you've always been curious about.”

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(Thesoundparcel.co) -

“Thank you very much for a great transaction! Speedy. Reliable. Sound Parcel is now on my short list of go-to shops for online gear!”

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(Reverb.com/shop/thesoundparcel) -

“Great communication and customer service by Dave. Thanks for working with me on some of the custom ordering! Seemless process”

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(Thesoundparcel.co) -

“Amazing customer service, fast shipping, & probably one of the best curated pedal collections on Reverb. I’ll certainly be returning!”

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(Reverb.com/shop/thesoundparcel) -

“The service has been good but the pedal itself has a broken switch unfortunately. I rented this pedal to use for a performance on January 22nd, with this in mind I’m disappointed.”

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(Thesoundparcel.co) -

very sorry to learn of the equipment damage. equipment is inspected prior to shipment... but things do, on rare occasion, happen in transit. in the future please contact us immediately if equipment is received with a fault. we will do our best to resolve in a timely manner. we'll be in contact later today to discuss this rental order and get you sorted out. Thanks! TSP

“Great shop. Fantastic inventory of boutique pedals, exceptionally fast shipping and great packaging. Will definitely do business with them again.”

Helpful Report

(Reverb.com/shop/thesoundparcel) -

The Sound Parcel is rated 5.0 based on 1,615 reviews