The Sound Parcel Reviews

Name: The Sound Parcel
Address: 669 North 13th Street, A101,, Easton
Rating: 4.95

5.0 Rating 1,615 Reviews

99 %

of reviewers recommend The Sound Parcel

5.0

Based on 1,615 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Sound Parcel:

Music Electronics & Gear Rental. Proudly offering the finest gear to discerning musicians throughout the USA, and beyond.

Visit Website

Phone:

484-291-4327

Email:

hello@thesoundparcel.co

Location:

669 North 13th Street, A101,
Easton
18042

The Sound Parcel 5 star review on 21st February 2024

Anonymous

Anonymous // 01/01/2019

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“Delivery was fast and the product is exactly what I ordered.”

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“Product was preorder and was delayed due to so many orders. TSP let me know when product was available, when it shipped, and it was a quick delivery. Thanks TSP.”

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“Exceptional service. Stellar communication. Super fast S&H. Looking forward to trying out these new strings on my acoustic guitar. Thank you.”

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“Excellent clan of music folk! A comfy showroom filled with lots of goodies. Whether it’s guitars or modular synths,…they have you covered. And the customer service is superb! Highly recommended ! 🤘🏻🎛”

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“Sound Parcel got me my gear on time and in great shape. They were also super patient and helpful when I had a question about a pedal accessory. This is a good place to purchase parcels and procure a pinch of professionalism.”

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“Great item..fast shipping. Thanks again”

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“The Sound Parcel is the only place for this guitarist!!!”

The Sound Parcel 5 star review on 24th June 2021

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“Always awesome service and shipping and prices!”

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“Slow shipping”

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We're sorry to see USPS still having intermittent delays with first class packages. We have setup a watch on the package for a bit more visibility through to delivery. The current delivery estimate is Friday 06/17/21. Thank you! The Sound Parcel

UPDATE: Glad to see the package tracked by USPS as "Delivered, Parcel Locker June 18, 2021 at 12:55 pm SAN DIEGO, CA 92103" If we can be of further assistance, don't hesitate to message or call. Thanks! The Sound Parcel

“This was an eBay purchase but I called them first with a question. The transaction went without a hitch and the estimated shipping time was beaten by a day.”

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“Fast shipping, well packed and item got here in great condition.”

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“Quick turnaround, knowledgeable sales staff and best price!”

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“Amazing service! Excellent experience overall!”

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“Everything works as it should. Fast delivery too! Thanks!”

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“The Sound Parcel has a wonderful taste and the products they carry reflect that. Perfect service. They ship fast and if you are local, they have an amazing showroom where you can try things out.”

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“I was stoked to see sound parcel had bastel Kastle drums available as everywhere else I looked was out of stock. Shipping was super quick but it was the wrong device. a quick friendly email exchange, got return shipping label, and was able to send it back a couple days later. Still waiting on my order though hoping everything is good this time:/”

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Apologies for the shipping mix-up and thank you for the feedback. We of course try to avoid mistakes, but when they happen TSP works hard to get things resolved as quickly as possible. A return shipping label was provided for the incorrect item and the Bastl Kastle DRUM was reshipped after the return label was scanned. Enjoy the gear!!

“I was impressed by the speedy delivery, product arrived intact well before I expected it.”

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“Great Deal ! FREE ship. Arrived SAKE. Beautiful AMP.!!”

The Sound Parcel 5 star review on 5th June 2021

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“Seller that you can trust. A+”

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“Great selection of some generally hard-to-find items. Stock on website has always been accurate. Immediate response to questions, and does not delay getting orders packed securely and out of the door. Thanks!”

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The Sound Parcel is rated 5.0 based on 1,615 reviews