The Tank Shop Reviews

Name: The Tank Shop
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.84

4.8 Rating 506 Reviews

96 %

of reviewers recommend The Tank Shop

4.8

Based on 506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great company to do business with, dealt with then before and will again.”

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Posted 1 year ago

Thank you so much for your kind review of The Tank Shop and for giving us a 5 star rating. We greatly appreciate your feedback on your experience. We are glad to know that you consider us a great company to do business with and that you have dealt with us before and will again.

Posted 1 year ago

“Very easy company to deal with. Friendly and efficient. Hopefully, I will not need to buy another tank any time soon but I would 100% recommend this company to anyone who does. The price was good too.”

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Posted 1 year ago

Thank you for the 5 star rating, Howard! We really appreciate your business and great review. We're glad that you found us to be easy to deal with and that you received a good price; we certainly strive for both of these. It's great to know that you'd recommend us to others. Thank you again!

Posted 1 year ago

“Fast delivery, easy to order.”

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Posted 1 year ago

Thank you so much, Mr for your kind 5-star rating of The Tank Shop! We're glad you had a good experience with fast delivery and easy ordering. It's wonderful to have a customer like you. We appreciate your business.

Posted 1 year ago

“Exactly what I wanted, quick delivery. Good service.”

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Posted 1 year ago

Thank you so much Hilary for your 5 star rating for The Tank Shop! We are absolutely delighted that you were pleased with the delivery and the service. We are grateful for your support and business.

Posted 1 year ago

“Although the process of ordering the Tank was easy with staff helping to choose the most suitable tank. The delivery was exceptionally poor. I did explain that I did have an issue with my lifting machine that is needed to move the tank and I was told that the driver can unload the tank. I didn't have a delivery time so I was not present at the time of delivery of the tank ( I was 10 minutes away and I asked to be informed so I am on site). The driver talked to a nearby property who have nothing to do with my business. The driver lowered the tank in an unsuitable place and took the signature for delivery from that man who has nothing to do with my business. I am pleased that the man didn't come with a machine to take the tank (worth few thousand pounds) for himself. I was told after that it is curbside delivery only. I needed the tank 5 meters away from that site it was dropped clear to all passers-by. I would advise against buying from this site, except if you can move a few hundred kilograms tank with your machine on your own. It costs me a considerable amount to rent a machine as the driver was too lazy to phone me or contact me before attending to ask what I want to do. He simply didn't want to make any effort to ensure safe delivery of the tank.”

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Posted 1 year ago

Thank you so much, Hisham, for taking the time to provide such detailed feedback about your experience with The Tank Shop. We apologise that you had some difficulty with the delivery and we truly regret that the delivery did not go as planned. As per our emails I have looked into this and the driver was under the impression that the person on site that he spoke with had called you, and you had directed him on where to leave the tank. We completely understand that the situation was inconvenient for you; we not only want to provide you with a tank, but want your full experience with us to be positive, which in this case it wasn't. We have passed your comments on to the haulier and they will learn from this unique experience.

Posted 1 year ago

“Helpful and efficient (tank not yet installed).”

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Posted 1 year ago

Thank you so much for your 5-star rating of The Tank Shop! We are so glad to hear that the customer service you received was helpful and efficient. We are grateful for your business. Thank you for being such a valued customer!

Posted 1 year ago

“Great, friendly service! I have shopped here before and definitely shop here again.”

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Posted 1 year ago

Thanks so much for the 5 star rating, Ally! We really appreciate your kind words about the great, friendly service you have experienced here at The Tank Shop. We are thrilled that you have shopped here before and plan to do so in the future. Thank you for being a returning customer!

Posted 1 year ago

“Very helpful advice and happy with my purchase.”

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Posted 1 year ago

Thank you so much for your 5 star rating of The Tank Shop! We're thrilled to hear you found our advice helpful, as well as being pleased with your purchase. We thank you for your business.

Posted 1 year ago

“As described, quick delivery.”

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Posted 1 year ago

Thank you so much Carl for your 5 star rating of The Tank Shop! We're so glad that you were happy with the product and service provided, as well as the quick delivery. We really appreciate your business.

Posted 1 year ago

“Best price I could find for this product. Delivered fast. Forgot to install the isolation valve but responded really positively and sent out a valve by courier the next morning with clear installation instructions.”

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Posted 1 year ago

Thank you so much for taking the time to leave us a 5-star review! We're so glad you were pleased with the product price, delivery speed, and how we promptly responded to the missing item. We are here to make sure our customers are satisfied, so we appreciate your comments!

Posted 1 year ago

“Very pleased with the helpful and professional manner in which my order was processed from start to finish.”

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Posted 1 year ago

Thanks Michael! I'm thrilled to hear you had a great experience with The Tank Shop. I'm glad to hear that your order was handled in a helpful and professional manner. Thank you again for your 5 star rating!

Posted 1 year ago

“Excellent quick service and delivery with a high quality product which is being used straight away.”

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Posted 1 year ago

Thank you so much, John, for your 5-star rating of The Tank Shop! We're delighted to hear that you're were happy the quality of our products and the quickness of our service and delivery. We really appreciate your business!

Posted 1 year ago

“Good service 5 star ordered tank keeped informed when delivery and quickly will use again”

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Posted 1 year ago

Thank you so much for your 5-star rating of The Tank Shop, Phillip! We are incredibly appreciative of your kind words and are glad to hear that you found our service to be top-notch. We are also delighted to know that you plan on being a returning customer - we look forward to supplying you again soon.

Posted 1 year ago

“All very good. Good communications and good prices both for the Tank (excellent) and the delivery.”

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Posted 1 year ago

Thank you so much for the 5 star rating of The Tank Shop! We are delighted to hear that you've been so pleased with the tank, the communication, the prices and the delivery. We truly appreciate all your support and we're thrilled to have a customer!

Posted 1 year ago

“Great quality water tank and delivery was quick Good company to do business with Thankyou Steve Fisher”

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Posted 1 year ago

Thank you so much for your continuing support and for your 5 star rating of The Tank Shop! We are delighted to hear that you have been satisfied with the products and services we provide and that we have been able to meet your expectations. Thank you for being a great customer!

Posted 1 year ago

“Excellent service, with a helpful call from Julie to check that I was really ordering what I wanted and a consequent amendment to my order.”

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Posted 1 year ago

Thank you very much for your 5 star rating! We really appreciate your kind words about our excellent service, as well as your mention of Julie's (that's me!) helpful call. We're so glad that you chose The Tank Shop for your tank. Take care, Julie

Posted 1 year ago

“Good quality tank. The Tank shop was easy to do business with and the driver was really helpful.”

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Posted 1 year ago

Thank you so much, Peter, for your 5 star rating of The Tank Shop! We are glad to hear you were pleased with our good quality tank and found the process and experience effortless. We truly appreciate your valued custom and look forward to serving you again soon.

Posted 1 year ago

“I had excellent service ,providing initial information to help me determine what was most appropriate ,excellent order process and great delivery service.Thanks”

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Posted 1 year ago

Thank you so much, Neil, for your five star rating of The Tank Shop! I appreciate your kind words and that you mentioned our excellent service, initial information, excellent order process, and great delivery service. Thank you so much!

Posted 1 year ago

“Excellent service competitively prices and great delivery on time”

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Posted 1 year ago

Thank you so much, Ian, for your 5 star rating of The Tank Shop! We really appreciate your kind words about our excellent service, our competitively prices, and our great delivery being on time. We look forward to working with you again!

Posted 1 year ago

“The service was first class as our new tank arrived the next day!! Thank you”

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Posted 1 year ago

Thank you so much for your 5 star rating, Michael. We really appreciate your business and it's great to hear that you had a really positive experience with The Tank Shop. We aim to provide the first class service that you received and we're pleased that your new tank arrived the next day! Thank you again for your business.

Posted 1 year ago

The Tank Shop is rated 4.8 based on 506 reviews