The Tank Shop Reviews

Name: The Tank Shop
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.84

4.8 Rating 506 Reviews

96 %

of reviewers recommend The Tank Shop

4.8

Based on 506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Every correspondence and query was answered immediately, urgency of work was acknowledged and delivery was expedited to suit our clients needs. Very pleased with the service, would definitely use again.”

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Posted 1 year ago

Thank you for your 5 star rating of The Tank Shop. We appreciate your positive feedback about our service from expedited delivery to immediate response to correspondences and queries. We are delighted that you were pleased with our service and we look forward to serving you again in the future.

Posted 1 year ago

“First class service everything arrived as it should do very good I would recommend the tank shop to anybody”

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Posted 1 year ago

Thank you so much for your 5-star rating of The Tank Shop, John! We are so pleased to hear that you had a great experience and our service was first class service. We really appreciate your recommendation and thank you for your kind words!

Posted 1 year ago

“Helpful staff and good tank delivered on time.”

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Posted 1 year ago

Thank you so much for the 5 star rating of The Tank Shop! We are delighted to hear that you found our staff helpful and your order was delivered on time. Thank you!

Posted 1 year ago

“Excellent service from ordering to delivery”

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Posted 1 year ago

Thank you very much, Paul, for your excellent 5 star rating of The Tank Shop! We appreciate your kind words about our excellent service from ordering to delivery! We are delighted to have you as a customer and we look forward to continuing to do our best to provide you with outstanding service. Thank you again for your positive review!

Posted 1 year ago

“Good service, delivered when they said they would after my request to delay one day. Tank looks to be good quality.”

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Posted 1 year ago

Thank you so much for giving The Tank Shop a five star rating! We are delighted that you experienced our good service and are pleased with the quality of the tank. We'd like to thank you again for your kind words and hope to see you again soon!

Posted 1 year ago

“Good prices on the website, however, be warned the delivery charges are very expensive, it was almost £270 to central Scotland. It would have been cheaper to hire a van myself. I would not have minded if the delivery was a "first-class" service - but sadly it wasn't. The delivery was 2 days late, turned up a with small van that could not fit the two water tanks we ordered properly, so they removed the shipping pallet to squeeze them in. No word of an apology from the delivery company or The Tank Shop - I think I look elsewhere in the future for my tank needs !”

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Posted 1 year ago

Joe, thank you for taking the time to provide us with valuable feedback regarding your experience with The Tank Shop. We regret the inconvenience caused with the delivery, and fully understand your frustration with the delivery charges. With the high cost of fuel everyone is finding it increasingly difficult to obtain reasonable haulage charges. However, the additional cost to you in Scotland was kept to a minimum at £18 per tank, which in the current situation is reasonable. It is unacceptable for us to offer a service that is not “first-class”, and if we had know about this before you leaving this review we would have certainly apologised for the situation. We will be addressing it with Enduramaxx. We sincerely apologise for the delivery delay. Thank you once again for giving us your feedback.

Posted 1 year ago

“Ordering was easy. Tank arrived in good time.”

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Posted 1 year ago

Thank you, Tom, for your four-star rating of The Tank Shop. We're so glad to hear that ordering was easy and that the tank arrived in good time. We thank you for being a customer!

Posted 1 year ago

“Yep pleased with the service overall. Only 10 minutes confirmation time of the tank delivery so lucky we were there to receive it. The delivery driver was most helpful and cheerful. Overall well done”

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Posted 1 year ago

Thank you so much for the 4 star rating, Antony! We are so glad to hear that you were pleased with the service and the delivery drivers performance. We truly appreciate you as a customer, and we look forward to helping you again soon!

Posted 1 year ago

“Ordered tanks online great delivery very please with product and would buy again.”

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Posted 1 year ago

Thank you for your 5 star rating, Gary! We're so glad to hear that you were pleased with the product you ordered online and both the delivery and your experience with us! We appreciate that you would buy from us again and we thank you for making The Tank Shop your go-to.

Posted 1 year ago

“When I ordered my replacement oil tank I had assumed that this was a stock item with delivery in 2 to 3 weeks (as advertised on the website), however it subsequently turns out it wasn't in stock and there was a delay in delivery. The team at The Tank Shop were apologetic and helpful in chasing Tuffa (the supplier), but with longer delivery time than advertised. I eventually was given a call for delivery, which was 2 days later, fortunately, my installer was able to accommodate this. I'd booked a hiab delivery to off load and I've no idea how putting it into its final location would have happened without this. The T&C's do state that this could happen but nonetheless very challenging.”

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Posted 1 year ago

Thank you for you review Tom. Yes, we were very sorry that our lead time advertised on the website for this product turned out to be incorrect, as we do try very hard to keep them as accurate as possible. I hope that you are very happy with your tank now that it has been successfully delivered to you.

Posted 1 year ago

“Excellent service and quick delivery. A pleasure to do business with.”

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Posted 1 year ago

Thank you so much, Robert, for your 5 star rating. It's great to hear that you've had excellent service and a quick delivery from us. We really appreciate your kind words and are delighted that you have been pleased with The Tank Shop.

Posted 1 year ago

“From first contact with The Tank Shop to delivery these guys were brilliant. Any questions just phone them had a response immediately or within an hour. Top service would recommend”

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Posted 1 year ago

Thank you so much Jason for your 5 star rating of The Tank Shop! We really appreciate your support and it's great to have you as a valued customer! We are delighted to hear that your experience with us was so positive from first contact all the way to delivery. We really appreciate your kind words and recommendations — thank you!

Posted 1 year ago

“Very good service . And the tank is well made 👍”

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Posted 1 year ago

Thank you, Shawn, for your 5 star rating of The Tank Shop! It's great to hear that you are satisfied with the very good service and that the tank is well made. We really appreciate your feedback!

Posted 1 year ago

“Purchased a fire wall, great easy to install product. Company very helpful and swift delivery. Will definitely use again.”

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Posted 1 year ago

Thank you for the 5 star rating, Martin! We are so glad you were pleased with the fire wall you purchased and that you found our company helpful and the delivery swift. We appreciate your feedback and are especially pleased that you'll be returning to The Tank Shop for future purchases! Thank you for being a great customer.

Posted 1 year ago

“Great service, and great range of tanks. I had a very helpful conversation with them when ordering, to sort out details of fittings and delivery. Everything went smoothly, thanks!”

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Posted 1 year ago

Thank you so much for your 5 star rating and kind words! We are so glad to hear that you had a helpful conversation with us when ordering and that everything went smoothly. We really appreciate your business and look forward to seeing you again in the future!

Posted 1 year ago

“Good price, great fast and free delivery. Would recommend.”

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Posted 1 year ago

Thank you so much for your 5-star rating of The Tank Shop! We really appreciate you taking the time to leave us such a glowing review. We are so glad to hear that you have had a great experience with our prices, fast and free delivery. It's customers like you who make our business success and we are thrilled that wanted to buy from us.

Posted 1 year ago

“All good thank you”

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Posted 1 year ago

Thank you very much for your 5 star rating of The Tank Shop! We are so glad you chose us as your tank shop. We really appreciate your support and we look forward to supplying you again in the future.

Posted 1 year ago

Thank you so much for rating The Tank Shop 5 stars! We really appreciate your positive feedback and it's been great to have you as a customer!

Posted 1 year ago

“Julie at The Tank Shop was brilliant from start to finish. She kept me in the loop regarding the Cemo tank we had ordered and answered any questions quickly. The tank itself is great quality and was purchased at a competitive price. All in all 5 stars.”

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Posted 1 year ago

Thank you Denis for your 5 star rating of The Tank Shop! We are so glad you had such a positive experience with Julie (me!) and the Cemo tank we supplied you. We value your business and are honoured to be your go-to source for quality tanks!

Posted 1 year ago

“Fair price, couple of extras thrown in. Very good delivery service”

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Posted 1 year ago

Thank you so much for your 5 star rating, Paul! We truly appreciate your positive comments.

Posted 1 year ago

“Would recommend Tank Shop the Level of Service was great the delivery man was very helpful thanks”

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Posted 1 year ago

Thank you so much for giving The Tank Shop a 5-star rating! We are so glad to hear that you were satisfied with the level of service we gave and the delivery man. We really appreciate business and support!

Posted 1 year ago

The Tank Shop is rated 4.8 based on 506 reviews