The Tank Shop Reviews

Name: The Tank Shop
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.84

4.8 Rating 506 Reviews

96 %

of reviewers recommend The Tank Shop

4.8

Based on 506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tank Shop 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Very helpful and prompt information given before purchase and delivery arranged on small lorry as requested”

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Posted 1 year ago

Thank you Roger, for your 5-star review of The Tank Shop! We are grateful to hear your great review and that we were able to meet your requests. We appreciate your business and look forward to serving you again soon!

Posted 1 year ago

“Great service. Especially from Julie, who was polite friendly and professional. Had a problem with the outlet and it was handled very quickly. Would highly recommend”

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Posted 1 year ago

Thank you so much for your amazing 5 star rating of The Tank Shop, Will! We really appreciate your business. We're also glad to hear that you were pleased with the service, especially my professionalism! We look forward to supplying you again soon!

Posted 1 year ago

“Great service thanks”

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Posted 1 year ago

Thank you so much for giving The Tank Shop a 5-star rating! We really appreciate your positive review, and we're glad to know you had a great experience. Thank you for being a great customer.

Posted 1 year ago

“Absolutely spot on.”

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Posted 1 year ago

Thanks for your excellent 5 star review Yurek; you were a pleasure to work with!

Posted 1 year ago

“Prompt and effective help & delivery”

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Posted 1 year ago

Thank you for your excellent review of The Tank Shop!

Posted 1 year ago

“This was the easiest order i have done in a long time, no messing no issues no problems what can i say Perfect”

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Posted 1 year ago

WOW! I absolutely LOVE this review! Thank you so much Adam for your 5 star rating of The Tank Shop! Thank you again!

Posted 1 year ago

“Easy on line transaction and friendly helpful delivery driver. The tank is as described. Not fitted yet but looks fine apart from one small issue of scratches through the paintwork on each end that will need anti rust treatment. Arrived strapped to a pallet for easy unloading.”

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Posted 1 year ago

Thank you so much, Krystina, for your 5-star rating of The Tank Shop! We are overjoyed to hear that the tank was as described and that the delivery process was easy and efficient. We look forward to having you as a customer again in the future!

Posted 1 year ago

“Great company to deal with, tank arrived on specified date and time. Would recommend this company.”

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Posted 1 year ago

Thank you so much, James, for taking the time to leave us a 5 star rating! We're so glad to hear that you had such a pleasant experience with us and that your tank arrived on the specified date and time. We truly appreciate your business!

Posted 1 year ago

“Great services Only 1 day delay delivery and no one contact me about this rest is great”

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Posted 1 year ago

Thanks for your great review Martin. We're sorry that the delivery was delayed by a day, but appreciate your honest feedback.

Posted 1 year ago

“Excellent service. I messed the tank Shop up good and proper, changing my mind when the tanks were delivered. They took it in their stride and sorted out my mistake tactfully and efficiently.”

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Posted 1 year ago

Thank you for your fantastic 5-star rating, Peter. We are so glad to hear you had an excellent experience of our service. It really means a lot to us that you took the time to share your positive feedback. It's great to hear that we were able to respond to your change in requirements quickly and efficiently. We truly appreciate your support!

Posted 1 year ago

“Product arrived Promptly. I ordered the wrong size, and a return, replacement and refund was organised for me with no issues. I just had to pay the return postage for my stupity. I would recommend this company from my experience.”

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Posted 1 year ago

Thank you so much for your 5-star rating. We are pleased to know that the product arrived promptly, and we appreciate your great review that others will see.

Posted 1 year ago

“Very helpful staff when I wasn't sure which attachement I need”

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Posted 1 year ago

Thank you so much for your 5 star rating for The Tank Shop! We are delighted that you found our staff very helpful in helping you figure out which attachment you needed. We truly appreciate your support and your custom!

Posted 1 year ago

“Definitely the place to go to get quality and competitive pricing ; complete with good delivery time . Would not hesitate to order again !”

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Posted 1 year ago

Thank you so much, Edward, for your 5-star rating of The Tank Shop! We are grateful to have a customer such as you who appreciates our quality, competitive pricing, and prompt delivery. We are so pleased that you would not hesitate to order from us again! Thank you for your support!

Posted 1 year ago

“Your help in my purchase and delivery was very good, thankyou”

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Posted 1 year ago

Thank you for your great review of The Tank Shop! Very happy to help

Posted 1 year ago

“£9 delivery charge on something that cost £4 to post with Royal Mail. Item alone cost £3 after being told wrong tap when order water tank”

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Posted 1 year ago

I´m really sorry that you are disappointed with our service and delivery costs. As you will see from our other reviews this is a rare occurrence. You purchased the tank on the website and made the tap selection yourself. If we had advised you we would have done so based on the information you provided. As it was the hose tail was the wrong size for your hose. We therefore contacted Wydale and asked them to advise what extra components could be supplied to adapt the tap kit to your size hose, rather than you having to buy a whole new tap kit. This is what we supplied and I assume from your review that this has solved the problem. The delivery charge was charged at cost (what we were charged by Wydale) which was £7.50 + Vat (£9). This would include the packaging cost and the picking and packing time. I hope this explains things for you and others.

Posted 1 year ago

“Order TTS3753 Please send me a VAT invoice”

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Posted 1 year ago

“Business to Business - Exceptional service. Will definately use again. Would recommend to others without hesitation, due to good attention to detail and support when required.”

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Posted 1 year ago

Thank you for your excellent review of The Tank Shop! We are love to hear such positive comments. Please do recommend us to your friends and colleagues.

Posted 1 year ago

“Brilliant service all round.”

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Posted 1 year ago

Thanks so much Colin for your glowing review and 5 star rating! We are thrilled that you had a great experience and found "Brilliant service all round" with The Tank Shop. We truly appreciate your kind words.

Posted 1 year ago

“Great company to deal with. Very good communication, speedy delivery, no hesitation at all in recommending them. Thanks very much Tank Shop. :^)”

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Posted 1 year ago

Thank you so much for the 5 star rating of The Tank Shop! We are delighted to hear that you had a great experience dealing with us and are pleased that everything was communicated quickly and effectively. We really appreciate your business.

Posted 1 year ago

“Perfect web site was easy to understand easy to order delivered within a few days. many thanks will be back.”

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Posted 1 year ago

Thank you so much for your 5 star rating, Wayne! We're so glad you found our website to be user-friendly and that you received your order within a few days. It is always great to hear this! Many thanks again.

Posted 1 year ago

The Tank Shop is rated 4.8 based on 506 reviews