The Tech Geeks Reviews

Name: The Tech Geeks
Address: PO Box 451, North Lakes, Queensland
Rating: 4.92

4.9 Rating 852 Reviews

99 %

of reviewers recommend The Tech Geeks

4.9

Based on 852 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Tech Geeks 5 star review on 24th August 2024

Hardy

The Tech Geeks 5 star review on 2nd August 2024

Anonymous

The Tech Geeks 5 star review on 27th May 2024

Debbie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great team with lots of good advice. My order was filled and shipped nice and quick.”

Helpful Report

Posted 1 month ago

“All went well”

Helpful Report

Posted 1 month ago

“Bought several items, 2 of which were out of stock, so I knew there would be a longer wait until they came back into the country. So when those 2 items arrived before the others, I enquired as to where the rest was. "on their way" was the reply. Imagine my surprise when the courier rand to tell me my address didn't exist. Only to discover the package was mis-labeled and sent to the wrong town. Then told it would have to be sent back to be addressed correctly. When I asked for a refund so I could buy with another company and express ship it, I was told they'd fix it, no need for a refund. Was told its not their fault, its a warehouse problem. Of course, its THEIR warehouse that had the problem, so in fact it IS their fault. Long story short, it took over 2 weeks to get an item in stock from their warehouse to my business 1300kms away. All the while passing the blame around so no-one was responsible.”

Helpful Report

Posted 1 month ago

Thank you for your candid response. I have read all of the email conversations, and I can see an error was made in the address. As you pointed out it does not matter where that error was made, we made it as you placed the order with us. I am sorry it took so long to correct. We will learn from this and as always strive to give the best customer experience to our customers.

Posted 1 month ago

“Good prices, good info, quick delivery”

Helpful Report

Posted 1 month ago

“Communication and help. Thank you”

Helpful Report

Posted 1 month ago

“Ordered a Ubiquiti Dream Machine SE and a AP on a Friday afternoon, received it all on Tuesday morning. Such a fast service!”

Helpful Report

Posted 1 month ago

“Excellent service ordered monday received on wednesday without paying extra for express. That must mean they have their logistics working well.”

Helpful Report

Posted 1 month ago

“Great communication on my preorder letting me know the timeline for delivery. It came sooner than I expected too.”

Helpful Report

Posted 1 month ago

“Service was excellent. Communication was clear and precise and they followed up with me as soon as information was available. My items were a preorder and they came sooner than was estimated so I am extremely happy.”

Helpful Report

Posted 2 months ago

“Bought security camera as a gift so hopefully no issues. Shipping was good”

Helpful Report

Posted 2 months ago

“Great prices and fast delivery. Highly recommended.”

Helpful Report

Posted 2 months ago

“Item as described, prompt shipping. Easy to set up as described a+++”

Helpful Report

Posted 2 months ago

“Great service, with really prompt dispatch of purchased items. Will be returning for more.”

Helpful Report

Posted 2 months ago

“Fast delivery good product”

Helpful Report

Posted 2 months ago

“Website yes easy to use and find useful info on products. Purchase and delivery was as expected (seemless with no hasseles) which is nice. No issues with the products so far.”

Helpful Report

Posted 2 months ago

“Great service, delivered on time”

Helpful Report

Posted 2 months ago

“The team at The Tech Geeks were quick to respond and very helpful in selecting the right equipment for my application. The videos on the website are great for understanding what gear I required, paired with the recommendations from their team via emails helped me choose the most suitable products. I'm extremely happy and look forward to using The Tech Geeks for the next project.”

Helpful Report

Posted 2 months ago

“Delivered quickly and no issues so far. Havnt opened the unit as I found that I’d bought a unit I couldn’t use with what equipment I currently had (cloud key gen 1) (my fault for not checking before hand).”

Helpful Report

Posted 2 months ago

“The product was good as advertised. Communication and delivery times were good”

Helpful Report

Posted 2 months ago

“Very helpfull with good feedback about products and orders”

Helpful Report

Posted 2 months ago

The Tech Geeks is rated 4.9 based on 852 reviews