The Terrace Reviews

Name: The Terrace
Rating: 4.23

4.2 Rating 101 Reviews

79 %

of reviewers recommend The Terrace

4.2

Based on 101 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

07795230488

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The Terrace 5 star review on 22nd June 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use. Order online,simple. Delivered a few days later in a good solid box”

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Posted 5 years ago

“I made an order which was apparently sent out 3 times when I was not home. I emailed and asked where it was to be told it would be resent via Royal Mail and I'm still waiting ... really poor”

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Posted 5 years ago

Hi Gary, I'm sorry that you weren't home on the 3 occasions that the courier attempted to deliver. Unfortunately as a signature is required someone has to be present to receive the package. As advised previously as the courier is now returning the package to us once it arrives we'll be resending it to you at our cost via Royal Mail to ensure if you're not available that it'll be available at the Post Office for you to pick up at a time that is convenient. Unfortunately when a delivery isn't successful this is the procedure that we follow. Regards

Posted 5 years ago

“Very quick service. Ordered late on bank hol Monday and delivered the following Thursday. Happy with quality of the product too. Recommended all round.”

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Posted 5 years ago

“Really poor quality product for the price paid”

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Posted 5 years ago

Hi Keith, I'm sorry to hear you're unhappy with the product. Usually prior to writing a review we'd hope that you'd have contacted us to see if we can rectify any issues that you might have with your order. We have a clear returns policy which allows you to return any unused items to us for a refund should you not want to keep it.

Posted 5 years ago

“Loved the towel! Excellent quality product at a good price and delivered in 2 day! Thanks again!!! MOT”

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Posted 5 years ago

“Great Mug and well packaged,definitely recommend”

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Posted 5 years ago

“Great service love the products WAWAW”

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Posted 5 years ago

“Perfect, quick delivery, perfect packaging, perfect quality”

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Posted 5 years ago

“Great products, prices and service! Thanks!”

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Posted 5 years ago

“I’ve bought a mug and a towel, very happy with both.”

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Posted 5 years ago

“Two good quality Leeds towels received reasonably priced and rapid delivery Will deffo be ordering more stuff in future”

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Posted 5 years ago

“Lovely little mug - and got it personalised too!”

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Posted 5 years ago

“Excellent in terms of both service and the shirt I purchased. The fine detail such as the quality of the packaging really helped to make it a great shopping experience. Deffinately recommend.”

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Posted 5 years ago

“Quick delivery and quality products. Would happily use again”

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Posted 5 years ago

“Great products. Always arrive pretty quickly and the customer service is spot on”

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Posted 5 years ago

“The Terrace have a quality catalogue of products and the customer interaction is second to none. I wish all companies interacted this way.”

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Posted 5 years ago

“The Terrace have a product offer which immediately resonant with footballs, and their customer service and social media interactions feels like you are purchasing from a friend rather than a company. The Terrace have uniquely struck a cord with fans of many different (including my beloved Leeds United), my only wish is that they stop introducing new products to their range as I may be forced into a divorce for spending so much money on mugs, towels and phone covers!”

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Posted 5 years ago

“Clear colourful on-line catalogue. Great quality products Easy ordering and payment system. Fast. efficient & well packed deliveries. And a friendly customer service plus they financially support CALM charity with percentage of profit - It’s a no brainer to order from these guys. 💙⚽️”

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Posted 5 years ago

“Fantastic service, competitive prices & very good correspondence Thoroughly recommend”

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Posted 5 years ago

“Great customer service and amazing gear”

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Posted 5 years ago

The Terrace is rated 4.2 based on 101 reviews