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The Warehouse Reviews

2.1 Rating 261 Reviews
B
Happiness Grade
B

Customer Service - Good

77.78%
Industry Average
Went to Motueka Nelson on sunday20th the service was real bad lines people one operator because they closed one lane customer having problem had to say for goodness sake open another lane get your stuff together over there you guysdrkstratfo
posted 6 months ago - Anonymous
Yesterday i had the pleasure of witnessing one of the best customer service experiences for the first time in years at the Whangarei store.
posted 6 months ago - Mands
There are alot of great bargains and great checkout service. Wasn't hard to find things ,.
posted 9 months ago - Anonymous
Warehouse Invercargill 21/06/2024, 10:00, Stationery Dept, assistant Nate. I bought a replacement Android phone, which I asked to be 'set up.' This was more complicated than expected due to Samsung's protocols. Nate showed endless patience and technical knowledge combined with a good sense of humour. He exceeded my expectations (I would not have received such service from a competitor). Thank you.
posted 10 months ago - Anonymous
The self-service checkout would not accept my Bonfire card and I asked an attendant for help.
posted 11 months ago - Shirley Willcox
Sent an image via printicular to The Warehouse Matamata and was most impressed that they bothered to call me (within an hour of the order being placed) to let me know there would be a delay due to ink and check how quickly I required the item. Thanks guys Great Service :)
posted 2 years ago - Anonymous
Have just had the best shopping experience again at your Queenstown branch, - many thanks to Jodi today for going above & beyond helping my elderly mother with her furniture purchase. Any business is only as good as the people the customer deals with… Well done Jodi & many thanks for your kind, cool & awesome service! Give that girl a pay rise!!
posted 2 years ago - Rachael Wilson
Pleasant and helpful service at Balclutha warehouse today, staff couldn’t be more helpful 👍
posted 2 years ago - Anonymous
Dylan at the print shop 5 star service.
posted 2 years ago - Anonymous
Thank you so much Tamara M for your amazing customer service.
posted 2 years ago - Anonymous