Login
Start Free Trial Are you a business? Click Here

thinkmoney Reviews

1.7 Rating 97 Reviews
14 %
of reviewers recommend thinkmoney
1.7
Based on 97 reviews
Customer Service
Communication Channels
Telephone
Visit Website

Write Your review

thinkmoney 1 star review on 7th March 2026
Londyn Morgan
thinkmoney 1 star review on 26th October 2025
Anonymous
thinkmoney 2 star review on 26th October 2025
Soren Hendrickson
thinkmoney 1 star review on 12th October 2025
Anonymous
thinkmoney 1 star review on 6th October 2024
Verified Buyer
thinkmoney 1 star review on 15th April 2024
Muhammad Zubair
thinkmoney 1 star review on 10th December 2023
Lee Broadbent
Anonymous
Anonymous  // 01/01/2019
wouldnt allow me to transfer my funds.i couldnt find my card details as was lost and lost my phone so they wouldnt help....STAY AWAY
Helpful Report
Posted 1 year ago
“THINKMONEY is a completely fictitious web business. The largest trappers, and they don't trust anyone. They have fictitious official emails and profiles and operate like gangs. They don't follow regulations either, and Aixa L t d .com helped them avoid losing £30,000. They saw to it that everything that was taken from me was returned.
thinkmoney 1 star review on 6th October 2024
Helpful Report
Posted 1 year ago
My neighbors son used his father's credit card to deposit with them and the whole money was wiped out, had to report to the corps but they were just going back and forth at the end they sound a firm named Resorus, they were the one that later helped get the 20k out
Helpful Report
Posted 1 year ago
I invested in this company Months ago. Accumulated over £60,000 profit in my account. Then, I decided to withdraw my funds. This was when I realized that this company is a SCAM! They run an apparent account where they show a steady increase in your investment and then ask for more payments. When you want to withdraw your money, they stop communicating with me and then disappear. I almost lost hope, but thank God, ( Aixa LTD . C O M) came to my rescue and recoup everything I lost from them
Helpful Report
Posted 1 year ago
After falling victim to this online scam, I was at a loss on how to retrieve my stolen funds. I found help by visiting:➡️ email 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 through a recommendation and decided to give them a try. From the first contact, their team was responsive and thorough. They explained the process clearly and kept me updated at every step. The investigation was detailed and efficient, leading to the successful collections of the stolen funds with them Their professionalism and expertise are truly commendable. WhatsApp: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬
Helpful Report
Posted 1 year ago
Had great customer service from the advisor Mark disputed a card transaction gave the expectation it would be back in my account on Thursday 3 days time but I actually received it back in my account the next day! Many thanks Franklin
Helpful Report
Posted 1 year ago
I have had think money for 3 year never any problem my account was close due to legal legality which was not confirmed by myself and I don’t blame them I would probably do the same but they said they send me a letter which I still did not received they send a cheque with the money in my account which I still have not received which is not a problem it’s the lies from the 10th to date 18/06/2024 that is disappointing coming from people that is supposed to look after our money
Helpful Report
Posted 1 year ago
Think Money are a fraud they will freeze your account and give you absolutely no explanation. Customer service team will not be able to help will provide you any explanation.
Helpful Report
Posted 1 year ago
They don't have Google pay and it's been saying for over 3 years on the website that it will be coming NEAR FUTURE It very easy to switch current accounts nowadays when opening a switch out acc. You don't have to change your DD and all payment for old acc will switch to new acc even your wages......and no more £10 month charges for more features, wish I just did it sooner
Helpful Report
Posted 1 year ago
Thank you Claire for your patience sorting out a payment for me that I thought wasn't ever going to get done .Once again many thanks. Have a good day God Bless you. Evelyn.
Helpful Report
Posted 1 year ago
Think money banking customer beware! We all might remember not being able to contact the company when the new app was introduced and the problems it caused but it was introduced for a reason - to protect Think Money. The app gives no payment references only basic descriptions on transactions and, despite TM being aware of sophisticated scammers out there specifically targeting TM bank users, the information from the app will justify them not refunding any unauthorized transactions, whereas you are always protected by credit card. If you are scammed it is likely TM will available themselves of all responsibility
Helpful Report
Posted 1 year ago
Fantastic service from Amy after a stressful morning. Managed to get me sorted nice and smoothly.
Helpful Report
Posted 1 year ago
Someone said this bank is a Micky mouse bank and yes I believe them. Faster payment will only work for £10 not for £2000. Think about buying a car and you made a transfer and waiting for 13 hours and still nothing..
Helpful Report
Posted 1 year ago
Absolutely shambolic. Frozen my account for the past 8 days and no idea when it’s going to the fine. Customer service team rubbish cannot help.
Helpful Report
Posted 1 year ago
Thank you Claire for your help this morning. And sorting my account for me.
Helpful Report
Posted 1 year ago
Had a long conversation with Mark this morning to help me with questions and understanding the App, he was very helpful, friendly and efficient. I would like to thank him for giving me his time. Nadene Wilcox
Helpful Report
Posted 1 year ago
Sent my son money on Friday he is still waiting, working in Germany and has no money, they said they have not received it (bull shit),spoke to my bank and they have sent it to his account. They are a Mickey Mouse Bank.
Helpful Report
Posted 2 years ago
So many fake reviews. Just locked me out of my account. Nearly a week had to pay for my bills. I rang them and emailed them 3,4 times a day. Paying £10.99 a month for nearly couple of years.made a payment to my painter last Wednesday he still hasn't received it yet. All they saying is there is no update on the account and they can't say or do anything. Doesn't matter if someone dies or go through such hardship. Got about 2k altogether including the payment which is not been received. So frustrating don't know what to do
thinkmoney 1 star review on 15th April 2024
Helpful Report
Posted 2 years ago
My elderly mother has had no access to her bank for 3 months since the changes have been made. The service and communication has been so bad that she has had to switch bank accounts, Think Money still have not transferred her fund to her new acc. This was the only was my mother could try and access any money as she does not have a smart phone or internet access. Think refused to grant her access to the new card since they changed their systems over. Absolutely disgraceful that this company can do this to people.
Helpful Report
Posted 2 years ago
Do not open a account with these there scammers they scammed 80 pound out my account an I’m a vunrable adult been reported to police
Helpful Report
Posted 2 years ago
thinkmoney is rated 1.7 based on 97 reviews