“Really impressed by these guys. Ordered Friday and was here Saturday morning, what more can you ask for. Customer service spot on with an immediate email back about a question I had. The only problem I have is justifying next months credit card bill! Thanks guys”
“Found the Thomas Gun website when I googled a certain brand that my son wanted to buy. They had a fab selection. Really easy website. Fast delivery. Would definitely recommend and will almost certainly be visiting the site again. Thank you Thomas Gun”
“They couldn't have done more if I asked. The customer services team assisted me in some queries before I bought, then the order was placed on a friday afternoon and arrived on saturday despite being a standard delivery. Very impressed, and the T-Shirt was great quality and cheaper than elsewhere. Seriously, what more could anyone want?”
Thanks for taking the time to review. The email address given doesn't match any orders placed. But like all retailers we have and occasional issue and can't guarantee that when an item is placed that the warehouse will send the right item or Royal Mail or Courier deliver it as and when they should. What we aim to do is provide the best possible customer service if there is a problem. If this is a genuine review, we would have already apologised and provided a free return label and some sort of compensation.
We honour the long distance selling regulation and would always refund any faulty, incorrect or un-delivered item regardless of payment method.
“Great products from some well known brands.
I ordered a couple of t-shirts.
My order went through very fast & my t-shirts turned up the next day!
I returned one as the wrong size & was credited back into my account in just a day or two.
Very fast, great service! Couldn't fault it & would definitely buy again.”
“at first when i ordered the product there where a confuesion so i emailed the company and i got an instant response. They looked up the order and in the next day it arrived , very good customer service and i would definatley recommend this website to anyone ??”
“I bought a £29.99 t-shirt which was absolutely fine, had a bit of miscommunication over delivery but it was all ironed out satisfactory. Will shop with them again!!”
