Thompson Cigar Reviews

Name: Thompson Cigar
Rating: 1.35

1.4 Rating 290 Reviews

7 %

of reviewers recommend Thompson Cigar

Company Reviews

Questions

Metrics

1.4

Based on 290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My name is n my e-mail address but since u asked it's Mr. COLE, MARLOWE with last name first for business purposes do to people thinking that I'm female instead of pure male born with one plus two trying to keep it clean but don't push me, luv all women!!! Would luv to join cigar club with no purchase but will purchase cigars n accessories.”

Helpful Report

Posted 2 years ago

“I've been ordering from Thompson for a very long time. Maybe I'm extremely lucky but I've never experienced any of what I'm see in these reviews. My orders have always been as ordered, cigars have never been stale and my account was always accurate.”

Helpful Report

Posted 4 years ago

Thompson Cigar is rated 1.4 based on 290 reviews