Thortful Reviews

Name: Thortful
Rating: 4.24

4.2 Rating 259 Reviews

81 %

of reviewers recommend Thortful

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4.2

Based on 259 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Thortful 5 star review on 25th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company have got it spot on, their cards are not only funny they are really good quality no cheap nastiness here! I ordered on Thursday evening and they arrived the next day! Don’t know how they did that but I’m super impressed. Well done Thortful 👍🏼”

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Posted 1 year ago

“Appalling service.Received a dead and damaged bouquet through post.They should be ashamed to sell goods in this state.Emailed a complaint & was told a replacement would be sent out.It turned up late,delivered to the wrong address along with the delivery note and left on the main road where they could have been stolen.Replacement bouquet not much improvement on the first bouquet.Truly terrible service.”

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Posted 2 years ago

“Terrible service and even worse customer services. Ordered next day delivery and was charged the same value as the actual card. No card and was offered credits rather than a refund. Stay away!!!!”

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Posted 2 years ago

“I love Thortful! They have a card for any occasion and even when I’m after a very specific thing I can always find it here. I’ve upped my card game so much after discovering Thortful - what I used to find so boring has now become a lot of fun. Thank you so much 😊”

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Posted 2 years ago

“FANTASTIC SERVICE! Communication was maintained throughout the process. I had a query with regards to my order this was resolved quickly and effectively.”

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Posted 2 years ago

“Fantastic company with funny cards and lovely gifts always arrives swiftlyand good quality, outstanding customer service always! my go to for cards and little gifts”

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Posted 2 years ago

“Brilliant service, ordered a card at 5.40pm and it was delivered the very next day. The card was of a very good quality and was loved by the recipient.”

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Posted 2 years ago

“Brilliant service. Plenty of options and came super quick.”

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Posted 2 years ago

“Should re brand as Decitful ! Cut off time states 6pm for 24hr delivery and I made the cut off time by one hour they stated card was dispatched, checked tracking next day which showed card was NOT dispatched until 24 hours after order , Royal Mail did their job but this scam company lied. After complaining they promised to refund but as in line with their lies it still hasn't happened. - star given I would advise stay well clear.”

Helpful Report

Posted 2 years ago

“Really good customer service. Slight error with packing but corrected very quickly!”

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Posted 2 years ago

“I ordered a personalised 'Harry Styles ' birthday card for my daughters 16th birthday, I was absolutely delighted with how quickly it arrived and the overall quality of the product. I will definitely be using Thortful again and recommending them to my family and friends 🥰🥰”

Helpful Report

Posted 2 years ago

“Ordered late Tuesday evening. Fully accept not dispatched til Weds but promise next day delivery. No sign Thursday. No sign Friday. Contact them as it was for Saturday but no acknowledgement. No sign Saturday of cards or response to message. Have messaged again but would avoid - never again. Stupid ‘support small business’ messages. Pay well over the odds and absolutely terrible service and no customer service 😔. Thanks for ripping me off and leaving me without cards. Do NOT recommend.”

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Posted 2 years ago

“First time I have used this service, will defo use again amazing card delivery was fab would highly recommend thank you so much Thortful. 😀”

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Posted 2 years ago

“Have ordered from Thortful several times - the last time I placed my order and it arrived the next day in the morning post! I was amazed and my husband was very impressed! So, if you need a card that you can personalise with your own message, use Thortful - you can’t better them!! 👍🏼”

Helpful Report

Posted 2 years ago

“Excellent service. Needed a special Birthday card urgently, ordered at 5.55pm and it was with me by post first thing the next morning, well done Thortful. thank you.”

Helpful Report

Posted 2 years ago

“I have used this company a few times now and the quality of their cards is excellent. My most recent order arrived the next day. Lovely cards and it was great to be able to personalise with my own message in each card.”

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Posted 2 years ago

“My family bought me flowers for Mother’s Day from thortful 😳😳 which I received yesterday! Today I’ve thrown some away plus took off all dead leaves from what’s left. Very disappointed 😔”

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Posted 2 years ago

“Thortful is a really wonderful site for sending cards through the post. I can recommend the chocolate card, a card of your choice with chocolates nicely wrapped inside. I sent one of these cards to my friend and she said the card was amazing and the chocolates so nicely wrapped individually that she didnt want to eat them. Prices are great and delivery is on time. I will be sending more cards with Thortful.”

Helpful Report

Posted 2 years ago

“I order a card and literally seconds later I realised I needed to amend something on it so I sent an email to you asking you to amend the card, but couple of days later I received an email to say the card was on its way but with the incorrect details on it even though seconds after I placed the order I requested for it to be amended. I’d rather stick to Moon Pig Cards 🙂”

Helpful Report

Posted 2 years ago

“Seems like a uniquely wide range of brilliant and witty cards for all sorts of occasions. Delivered very quickly and well-packaged - very much recommended.”

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Posted 2 years ago

Thortful is rated 4.2 based on 259 reviews