Thortful Reviews

Name: Thortful
Rating: 4.24

4.2 Rating 259 Reviews

81 %

of reviewers recommend Thortful

Company Reviews

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4.2

Based on 259 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Thortful 5 star review on 25th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing quality, outstanding service and excellent delivery time. The customer service and employees are absolutely wonderful and friendly. I definitely could not recommend them more than I already do. Want an amazing quality card, for a decent price? Any occasion? Thortful are the answer. Best fast growing business by far.”

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Posted 2 years ago

“Always despatched and delivered in good time. Lovely quality cards. Had one sent to Australia and it arrived within the time frames given. Great service.”

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Posted 2 years ago

“Rubbish, objectionable advertising.”

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Posted 2 years ago

“Absolute rubbish service. Check trustpilot reviews I wish I had Always late and often not delivered Where is my wifes card? Long live reliable suppliers like moonpig No card no answers bl... Y useless”

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Posted 2 years ago

“I received a large bouquet of flowers on Christmas Eve which was a lovely surprise. Unfortunately, after changing the water several times they lasted less than 5 days. However I contacted Thortful and they replied promptly and were very apologetic. I have now received another beautiful bouquet of flowers at no cost to me. Well done Thortful I would definitely recommend you to friends and family.”

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Posted 2 years ago

“Brilliant service, quick simple and easy to use, absolutely delighted with the card I'd chosen.. would 100 percent recommend x”

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Posted 2 years ago

“I had a problem with my order, no fault of the Thortful team may I add, I contacted customer services by email after hours, I received a return email the next day and my issue was resolved with no questions asked, they even gave me a discount on my next order. Their cards are always fantastic, amazing quality & I always find something to suit the person I’m sending it too!! A+++++ company!”

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Posted 2 years ago

“That card I ordered arrived very quickly (with a spare envelope) it was exactly as described, good quality and price. Definitely recommend Thortful for your cards.”

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Posted 3 years ago

“I love this card company. It may be a small business but I'm sure it will grow to bigger things. Great cards, but best of all fabulous customer care. Keep upbthe good work”

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Posted 3 years ago

“Excellent bouquet sent to my sister-in-law for her birthday. It looked just like the image on the thortful site. Lovely printed card to go with it too.”

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Posted 3 years ago

“I have ordered soo many cards from this Company and they have all been sent out really quickly and have all been fabulous. I recommend them 100%”

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Posted 3 years ago

“Thortful have never let me down. Cards always arrive in time. The service is efficient and easy to understand on line. Queries are answered promptly and cheerfully. I really like the reminders they send out - a face saver! 😁 Prices are what I would expect for the service given. Go on! Give Thortful a try; you won’t regret it,”

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Posted 3 years ago

“Brilliant service. I order 4 cards at 5.30pm and they arrived 9.30 the next morning!! The cards are great quality too. I would definitely recommend”

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Posted 3 years ago

“A brilliant company! My friends and family have been so thrilled with all the orders delivered to them. Super packaging, delicious chocolate and fabulous designer cards! Thank you for all your first-class and extremely efficient customer service! Plus your commitment to planting trees! A unique and simple way to try and stay in contact for me from Sweden to the U.K!”

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Posted 3 years ago

“Ordered a card, which arrived (very quickly ... next day!) with a printing error. Emailed customer services and got a really prompt reply, apologising, promising a replacement, and giving a discount off my next purchase! Replacement card has already turned up! Thoroughly recommended, and can't speak highly enough of Georgie, who dealt with my issue! Fantastic choice of cards, too!”

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Posted 3 years ago

“Best customer service I've ever had; unfortunately my order was damaged in transit so I asked if I could order a replacement in the hope it would arrive in time (3 days). I got a reply within 30 minutes saying a replacement would be printed asap, and the new card arrive the next morning! So grateful that the card arrived in time for its recipient!”

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Posted 3 years ago

“Fantastic service by Georgie Chambers!! Friendly and extremely attentive.”

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Posted 3 years ago

“Brilliant customer service Next day delivery So many unique designs Friendly service Thank you”

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Posted 3 years ago

“A wide selection of cards. Immediate recognition of order. Excellent delivery. I could not fault Thortful. I have no connection of any kind.”

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Posted 3 years ago

“I have recently changed to Thortful from one of the other suppliers. The cards are a great improvement and the quality is far better. The service is better and the website is much easier to navigate. Don't think I'll be moving back.”

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Posted 3 years ago

Thortful is rated 4.2 based on 259 reviews