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Thortful Reviews

4.2 Rating 276 Reviews
A-
Happiness Grade
A-

Delivery - Fast

88.24%
Industry Average
Superb service. Packaging excellent. Constant updating on delivery from Royal Mail. Had thought they might not arrive in time to be posted to USA. They did and will make the recipient very happy. Well done Thortful.
posted 6 months ago - Anonymous
Royal Mail messed up the delivery initially (Liverpool…what can I say) but Ethan immediately sorted it out for me by resending my order and gave me a discount code for my next purchase.
posted 7 months ago - Cat
The best choice of reasonable cards and gifts, with excellent communication Also, I had an issue with a Royal Mail mis-delivery, Aaron went above and beyond and was beyond understanding and helpful in getting a swift efficient resolution 🌟 🌟 🌟 🌟 🌟 company!
posted 7 months ago - Sarah Brown
There had been an incident where the delivery company lost my card.
posted 8 months ago - Connor
Great service, communication very good, updated each step of my order to delivery.
posted 10 months ago - Karen Keen
Great choice of cards at a reasonable price and prompt delivery. The customer service is fantastic when I needed help due to my mistakes, the staff were very helpful, friendly and patient. An exceptional company.
posted 11 months ago - Dave L
*For the purposes of evaluating their service standards, I will be filling in the relevant questions based on every other experience where a delivery has taken place from Thortful.
posted 1 year ago - Clumber Spaniel
Great cards, brilliant service and fast delivery. Ordered one day and they came the next. What more could you ask for? Also got 35% off! Always go to Thortful for “ different” cards as the ones you see in shops are all the same. Can’t fault them or their service.
posted 1 year ago - Delighted customer
With thanks to Thortful I am able to send a massive variety of cards and gifts to family and friends in the United Kingdom from my home in Canada. On time delivery is virtually guaranteed and has never disappointed. Billing, destination address storage and communication has been excellent.
posted 1 year ago - Neil Harrower
I used to think sending them direct was impersonal but now, being able type or upload my written message, they are or as if I’d written it myself! Having the address book within the app is really good, as are the reminders for birthdays upcoming (essential for me, 🧠 like a sieve!) I like being able to send multiple cards to different addresses, on different dates in one basket, that’s just, well … just👌🏽! It means I can take advantage of promos like the 4 for £10 without having to wait for them to come to me and then remember to post them when required and pay for more postage as well as multiple delivery charges! Finally, the additional gifts that are available are great! My cousins (male) loved the bright colourful socks! There could be more male specific gifts, although, who’s to say a man wouldn’t like flowers?! Well, not me! However, let’s just say, my large extended family have lovely socks! All in all, I think it’s fair to say, I love these guys and gals, they’re fantabulous! FYI How I found Thortful… I was always getting emails from Moonpig and Funky Pigeon so I used to use them as my ‘go to’ for sending cards online.
posted 2 years ago - Dawn